Thu.Sep 09, 2021

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15 Ways to Get Referrals

RAIN Group

Referrals are among the top ways sellers get leads and new business, but many struggle with generating them consistently. Often, this is because they haven’t thought about why buyers should refer them. They don’t have a system in place for generating referrals. We know our buyers rely on colleagues, associates, and friends to recommend providers. So when a prospect comes to us via this route, some of the work is already done for us.

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5 Product Bundling Tips to Increase Sales and Customer Satisfaction

Customer Think

Bundling products together is a very simple and very old sales tactic. The core of the strategy is to sell two products together at a lower price than the customer would pay had they bought the two products separately. For example, your store could sell a coffee mug for $10, and bags of coffee for […].

Sales 115
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Two Real-World Stories: Cultivating a Single Source of Truth

Planview

How does a large enterprise cultivate a single source of truth across teams, departments, continents, and solutions? Planview enlisted not one, but two global Fortune 500 customers to tell their transformation stories during a “ Fireside Chat: Power of Having One Single Source of Truth.” Each company is a trailblazer in evolving PPM to meet stakeholder needs and achieve strategic objectives.

Finance 98
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Top 10 Powerful Strategies to Boost Sales and Lead Generation

Customer Think

Introduction A Hubspot report found that over 60% of marketers consider lead generation as their numero uno challenge. And, more than 50% of marketers spend almost half of their overall budget on lead generation. The world is moving at a faster pace than before. While the COVID-19 pandemic has disrupted the normal business flow, companies […].

Marketing 114
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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Enable Sales Managers to Make an Impact Using Win/Loss Insights

Force Management

You may know the reason why a specific deal was won or lost, but can you and your account teams reverse engineer that process to improve results on the next deal? Is your team currently leveraging those insights to repeat successes and avoid known setbacks? Don’t scream at the scoreboard, or just tell your people what to do. Help your managers provide the how.

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6 Actions to Deliver a Great Self-Service Experience

Customer Think

The covid pandemic produced a strong move to self-service while still maintaining phone access for more complex issues. However, the results have not always been positive. In his Washington Post Magazine column, “Your Call Is Unimportant To Us,” Gene Weingarten noted that, “the delay is deliberate. They want you to rot and fume on the […].

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Will Vaccines Be A Shot In The Arm For Retail Recovery?

Customer Think

Vaccine mandates may not be a popular topic at some kitchen tables, but when the tables clear, those mandates could determine where consumers spend. Most people are back to shopping in stores, and of them, 53% are likely to choose businesses that require employees be vaccinated against Covid, according to an Ad Age-Harris Poll released in […].

Retail 80
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5 Key Sales Trends To Boost Growth For 2021

CoSell

Are you searching for the best ways to boost growth in 2021? If so, you want to have more high-quality leads, warm introductions, timely opportunities…to close more deals.

Sales 52
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How to Effectively Get Customer Feedback via Email

Customer Think

We’re always striving to meet the demands of our customers, whether this means that we jump on the latest trends or stick with what has worked for us in the past. However, if there’s one surefire way to guarantee that we are meeting our customer’s expectations, it’s to simply ask them outright. 77% of customers […].

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Sep 09 – Customer Success Jobs

SmartKarrot

Role: Global Director, Customer Success Location: Remote, London, England, United Kingdom Organization: MessageBird As a Global Director of Customer Success, you will define the vision, values, and KPIs to achieve customer success in alignment with the sales strategy. Owning the complete customer lifecycle of onboarding, adoption, and expansion. Build, grow and lead the customer success team; help them to grow and develop to continually raise the bar of the customer experience.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Fintech and Payments: 3 ways to stand out in a crowd

Customer Think

Fintechs, financial institutions, and tech giants like Apple, Google, Facebook, and Verizon are in fierce competition to capture spend with engaging, frictionless payment experiences. Many fintech firms zero in on solving specific pain points, which can help them stand out. But the payments space is now so crowded that great technology isn’t enough.

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How to Spot and Respond to Customer Buying Signals

SmartKarrot

You have successfully connected with your prospect and they are all set to get started with your product demo. Voila! Now, it is time to actually get them to buy and seal the deal. So, how do you get to know if they are going to purchase from you or not? That is when the concept of purchase intent comes into play. With that, it becomes easier to spot and respond to customer buying signals.

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Sales Pipeline Radio, Episode 257: Q & A with Adriel Sanchez @Adriel_S

Customer Think

By Matt Heinz, President of Heinz Marketing If you’re not already subscribed to Sales Pipeline Radio, or listening live every Thursday at 11:30 a.m Pacific on LinkedIn (also on demand) you can find the transcription and recording here on the blog every.

Sales 65
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InMoment Completes Acquisition of Lexalytics, the Leader and Pioneer of Structured and Unstructured Data Analytics

Customer Think

InMoment bolsters set of customer experience management (CXM) solutions with latest acquisition adding robust natural language processing (NLP), and machine learning (ML) to InMoment's XI Platform.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Coveo Levels-up Search with New Training Portal, Developer Toolkits, and Low-code and Pro-code Tools

Customer Think

New tools enable creators - digital practitioners and developers - to overcome the unique challenges of building and maintaining relevant search technology.