Thu.Apr 21, 2022

article thumbnail

5 Cyber Security Risks Every Digital Marketer Faces In 2022

Crank Wheel

If your company experiences a data breach or comes under cyber attack, ignorance is futile. Understand how vulnerable you are to cyber threats to take the right course of action. Here are the top 5 cyber security risks every digital marketer should beware of in 2022.

article thumbnail

Beyond the bubble: How 3 brands are using live chat differently

Zendesk

Live chat is a must-have customer support channel, but that doesn’t mean it’s one-size-fits-all. These three ecommerce companies–Mack Weldon, HUM Nutrition, and KEEN Footwear–have developed the live chat best practices that best support their customers. Compare and contrast for ideas on what might work for you. Conversations are the foundation of great customer service.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Become a Better Leader by Improving Processes

Kainexus

Many books and articles about good leadership focus on interpersonal relationship skills like communication, humility, and empathy. Of course, all of these traits are important for good leadership. Still, they don't directly address the most critical responsibility of a leader, which is to create systems and infrastructure that support employee performance.

article thumbnail

7 Ways to Personalize Your Email Outreach | With Examples

LinkedFusion

Personalized emails are not dead! Prospects nowadays are overwhelmed with personalized messages from various channels. As an agent, you need to figure out how to stand out from a crowd. Despite this, it is an important communication medium for companies and has withstood till now, despite the rise of social media and other forms of mass communication.

article thumbnail

2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

article thumbnail

What Factors Affect Local SEO?

ReviewTrackers

42
article thumbnail

Apr 21 – Customer Success Jobs

SmartKarrot

Role: VP, Customer Success Location: Pleasant Grove, UT, US (Hybrid) Organization: Whistic As a VP of Customer Success, you will develop and execute a strategic roadmap for the customer success organization. Drive customer outcomes by increasing renewals, reducing churn, driving up-sell, and identifying opportunities for cross-sell. Deliver world-class technical support through phone, email, chat, and self-service help center content to drive exceptional customer satisfaction (CSAT).

More Trending

article thumbnail

10 Inspiring Customer-Led Storytelling Examples?

SmartKarrot

Storytelling is probably the oldest form of communication. Stories told over coffee, a campfire, or through television has greatly influenced decisions. The power of storytelling lies in its ability to convince and create an impact on any listener. The best use case in modern marketing for storytelling is customer-led storytelling. It has become especially popular with top brands vouching for this strategy.

article thumbnail

10 Inspiring Customer-Led Storytelling Examples?

SmartKarrot

Storytelling is probably the oldest form of communication. Stories told over coffee, a campfire, or through television has greatly influenced decisions. The power of storytelling lies in its ability to convince and create an impact on any listener. The best use case in modern marketing for storytelling is customer-led storytelling. It has become especially popular with top brands vouching for this strategy.

article thumbnail

7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. Customer-centric organizations have grown to deliver amazing value and are important to create a truly ‘digital-native’ ethos.

article thumbnail

7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. Customer-centric organizations have grown to deliver amazing value and are important to create a truly ‘digital-native’ ethos.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr