OnStrategyHQ

MAY 16, 2021

Like what you’re reading? Download the Complete Guide to Strategic Planning today. GET THE FREE GUIDE. Phase 2: Developing Strategy. Knowing why you’re doing what you’re doing (your mission), where you’re trying to go (your vision), and how you’re going to go about it (your values) are the glue that holds an organization together.

Innovation 98

Innovation Value Proposition Decision-making Leadership 98

SBI

MAY 16, 2021

SalesTech Video Review: Customer Reference Management. Customer references are critical for high-value B2B deals. Yet many companies still let salespeople fend for themselves. When that’s the case, it leads to over-used and under-used references and wasted time searching for a reference when sellers need one. ReferenceEdge can give you an effective customer reference management program quickly, and it’s 100% Salesforce Native.

Management 30

Management B2B Sales 30

OnStrategyHQ

MAY 16, 2021

How to Perform A SWOT Analysis. Learn how to craft actionable items from a SWOT analysis. Take your Strengths, Weaknesses, Opportunities and Threats and capitalize on them! For more resources on building your strategic plan, view the Essentials Guide to Strategic Planning. Video Transcript. Today’s whiteboard session is on putting together a SWOT analysis for your organization.

Brainstorming 94

Brainstorming Communication Organization Marketing 94

SuperOffice

MAY 16, 2021

Today, h aving a great product isn’t enough – you need to have great customer service and support to match. Almost every single customer (96%) is said to consider customer service an important factor in their choice of loyalty to a brand ! So, what kind of service do customer s want these days? As our lives become increasing ly digital , both the way businesses provide customer support and what customers expect from brands have changed.

CRM 129

CRM Digitalization Customer Experience Digital Transformation 129

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

OnStrategyHQ

MAY 16, 2021

Like what you’re reading? Download the Complete Guide to Strategic Planning today. GET THE FREE GUIDE. Phase 4: Executing Strategy and Managing Performance. Executing your strategic plan is as important, or even more important, than your strategy. Critical actions move a strategic plan from a document that sits on the shelf to actions that drive organizational growth.

Management 93

Management Decision-making Meetings Facilitation 93

OnStrategyHQ

MAY 16, 2021

Failure is a topic most of us would rather avoid. But ignoring obvious (and subtle) warning signs of business trouble is a surefire way to end up on the wrong side of business survival statistics. What’s the survival rate of new businesses? Statistically, roughly 66 percent of new businesses survive two years or more, 50 percent survive at least four years, and just 40 percent survive six years or more.

Small Business 81

Small Business Value Proposition Profitability Banking 81