Mon.May 03, 2021

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Why Sales Coaching Matters, Plus 3 Ways to Get Started

The Center for Sales Strategy

To achieve your sales targets, it's imperative to effectively train the sales reps so they become more productive. Sales coaching can highly improve their skills as they become better salespeople. They can help generate more revenue for the company and help achieve business objectives. While sales experience is essential, it's equally important to train the sales managers to maximize sales productivity.

Sales 132
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What is LinkedIn Sales Insights? [+Could it Help Sales Teams?]

Hubspot Sales

LinkedIn's some 722 million members make for a massive pool of data that could provide sales organizations with invaluable guidance about potential opportunities and ideal prospects. And a few months ago, the social network rolled out a platform to make that happen. This past February, LinkedIn rolled out LinkedIn Sales Insights — a new data analytics program that taps into LinkedIn's user base to provide relevant insight for better-informed, more pointed sales efforts.

Sales 133
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6 Best Tactics Of Relationship Selling To Close More Deals

Apptivo

For a majority of companies, relationship building is one of the most challenging tasks. Even though they use the Best CRM solutions in their sales strategies, they don’t succeed in selling relationships and closing more deals. Due to this, companies have dedicated departments that manage customer relationships using specialized CRM applications and are focused on improving customer satisfaction.

CRM 98
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8 Must-Read Sales Books by BIPOC Authors

Hubspot Sales

First-hand experience is helpful when it comes to improving your sales performance. However, this first-hand experience is sometimes hard to come by, especially if you’re a member of a marginalized group underrepresented in your field. Thankfully, there are experienced BIPOC entrepreneurs and sales professionals who are eager and willing to share their experiences with those hoping to get their foot in the door.

Sales 128
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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Highlights from Salesforce Live 2021 (Denmark)

Arpedio

by Ulrik Monberg. |. May 3, 2021. Highlights from Salesforce Live 2021 (Denmark). Ulrik Monberg | May 3, 2021. Highlights from Salesforce Live 2021 (Denmark). ? Back to blog. Could the post-Covid time be our chance to build stronger relationships and generate a sense of trust with employees and customers - perhaps through data and technology? That question kept buzzing in my head as I tuned into this year’s Salesforce Live Denmark on Tuesday, April 27.

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Sales Process vs. Sales Methodology: Why You Need Both

Hubspot Sales

There's no denying that sales can be chaotic. Prospects can be unpredictable. Sales technology might be unreliable, and every rep is bound to deal with their share of curveballs here and there. It's a volatile field that requires composure, and that responsibility doesn't always fall squarely on reps themselves. Sales orgs need to do what they can to keep things on as even a keel as possible.

Sales 126

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Sales Fitness

Sales Gravy

If you are tired of being tired, you'll love this Sales Gravy Podcast episode. Jeb Blount and Rachel Pitts (Women Your Mother Warned You About) offer tips for staying fit. For sales professionals, to out wit and out perform your competitors, you need to be physically fit because mental energy is limited by your physical energy. Jeb and Rachel focus on the golden triangle of fitness: Sleep, Nutrition, and Motion We want to hear from you.

Sales 80
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11 Outbound Sales Tactics That Every Sales Rep Can Use to Generate More Business

SuperOffice

Outbound sales often have a bad rep thanks to cold calling and aggressive sales scripts. This type of outbound sales is irritating, unsustainable, and results in a lot of dead ends and wasted efforts. And it’s no surprise. Outbound sales efforts are meant to be a relationship-focused business activity. When you force unsuspecting people into a sales pitch without considering their needs, interests, or situation ?

Sales 69
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The Zendesk Sales Trends Report 2021

Zendesk

2020 brought unprecedented change—the global pandemic transformed the way we live, collaborate, and connect. In order to adjust to the many disruptions, buyers have increasingly turned to technology solutions to keep in touch with one another and their vendors. For some, much of the groundwork for technological change was already in place. Sales organizations are increasingly turning to digital and remote-enablement technologies to deal with a shift in the market, comprised of both generational

Sales 52
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How to Grow Your Digital Marketing Agency Through Online Reputation Services

ReviewTrackers

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Developing Leaders for Customer Success

SmartKarrot

If you lived in and around the customer success space for a while, take a moment and think back to those earlier years. Appreciate how far the field has come–from delivering onboarding and adoption outputs to achieving major corporate and customer outcomes like customer ROI and retention. Leadership and the Customer Success Profession. Customer success firmly established a new level of legitimacy and maturity over the last decade or so.

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How to prioritize your CX budget

Zendesk

The impact of the last year on customer experience will be long-lasting. Customers have adapted their expectations, teams have learned how to operate remotely, and businesses are ramping up tech adoption as they look for new ways to engage customers while staying connected to each other. According to the CX Trends report , companies plan to invest more in customer experience across the organization.

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May 03 – Customer Success Jobs

SmartKarrot

Role: Client Success Director – Sales Location: Atlanta, GA, US Organization: BRKThru Digital As a Client Success Director, you will obtain a solid pipeline of active pending business at all times. Keep abreast of the latest industry trends. Ability to have difficult conversations both internally and externally. Identifying potential customers through networking initiatives, cold-calling, and email communications.

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Welcome to the integration station

Zendesk

Here are the newest integrations from Zendesk to help your agents provide great customer experiences. Discord. The Zendesk Bot for Discord (Support) allows you to offer efficient and effective support to your customers in Discord, letting your users stay in Discord, and your agents in Zendesk. After a simple installation, users can get help using slash commands from your Discord server.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Avoid “My Mess for Less”: The Outsourcing Transformation Framework

Sales Outcomes

Many years ago, there was a trend in IT Outsourcing named “my mess for less.” It was simple arbitrage of a provider with lower fixed and variable costs which drove off-shoring of IT functions primarily to Asia. In outsourcing businesses beyond IT (logistics & transportation, facility management, customer service, and back-office functions, to name a few), “ my mess for less” procurement-led thinking drives much of the RFP (request for proposal) activity that sales tea