Customer Think
AUGUST 9, 2021
These simple tips will help brands make the most of influencer marketing and build value-based relationships with their consumers. Influencer marketing is talked about as one of the most effective marketing practices today. Is it, indeed? Yes! If you know the game and follow certain rules. Influencer marketing can have tremendous results for your business, […].
The Center for Sales Strategy
AUGUST 9, 2021
If new employee onboarding procedures are insufficient, it can take up to 12 months for new hires to reach max productivity. In a world where employees don't stay at jobs for the entire duration of their career, this is horrific. New employee onboarding has always been an issue. There are always holes in an onboarding process, and some companies seem better at it than others.
Customer Think
AUGUST 9, 2021
It is well established that employee experience and customer experience are inextricably linked, but all too often, the focus is on CX to the detriment of EX. Consider the points below to ensure you aren’t failing both your employees and your customers at once. 1. Scripted Interactions Want to keep both your employees and customers […].
ClearPoint Strategy
AUGUST 9, 2021
Did you ever think you had the perfect business plan and strategy, only to be blindsided by an increase in tariffs or a new environmental regulation? This article will help you discover how to think about and manage external factors that can cripple your strategic plan (or open up new opportunities). If you don’t do it already, you need to learn how to conduct an environmental scan and adapt your performance management process accordingly.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Customer Think
AUGUST 9, 2021
“Sellers use their sales process to place solutions.”“Buyers use their buying decision process to figure out how to resolve their problem with the least disruption.” This is how Sharon Drew Morgen explains it. She’s been working to expose and close the.
PandaDoc
AUGUST 9, 2021
Depending on the software tools at your disposal, creating signed documents using electronic signatures can be a frustrating process. In this guide, we’ll cover some of the most common ways that you can e-sign your PDFs, Word documents, Google docs, and more. Let’s get started! How to create an electronic signature. Draw and scan. Use free online signing tools.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Strategic Planning and Management Insights
AUGUST 9, 2021
What is the Multiple Destination Trap? The Multiple Destination Trap can feel a little bit different for every organization. But at the most basic level, you're stuck in the Multiple Destination Trap when members of your team are moving in different directions, when there's confusion and anxiety, when people don't have the same vision of success, and when there's no progress being made.
Customer Think
AUGUST 9, 2021
The days when high-quality “order support” simply meant optimizing your post-purchase experience and offering multi-channel options to receive order status notifications are over. With the growth of ecommerce and the dramatic shifts in consumer behavior brought about by the pandemic, standard order tracking is no longer sufficient to meet the needs of info-hungry shoppers.
Arpedio
AUGUST 9, 2021
by Paul Hansen. |. August 9, 2021. MVP: An implementation based on transparency. Paul Hansen | August 9, 2021. MVP: An implementation based on transparency. ? Back to blog. In Arpedio Salesforce Consulting , the essence of our tasks and responsibility is to ensure that you get lasting business value out of your Salesforce solution – as fast as possible.
Customer Think
AUGUST 9, 2021
Collecting customer feedback is an amazing way to get valuable business insights. To succeed, you have to determine why you’re collecting customer feedback and what you want to do with this data. The most common form of gathering insights is through surveys or forms. In a customer feedback survey, there are often a mix of […].
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Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
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