Wed.Aug 18, 2021

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Building the Foundations for a Strong 2022: How to Align Role Profiles to Growth Plans

SBI Growth

While we all know the last 18 months have presented innumerable challenges, they have also highlighted how some individuals can thrive in digital or remote environments, flipping the script on the competencies many sales leaders thought were tried-and-true in their.

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5 Reasons Why you Need to Consider Geofence Marketing

Customer Think

If you’re a marketer, you must have already heard of geofence marketing. Many marketers are already taking advantage of this tactic to boost their sales, get more conversions and increase their profit. And you should try using it too if you want to stay ahead of your competitors. But before using geofence marketing for your […].

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Sales Leadership Series with Tom Morris, Author of Plato’s Lemonade Stand

The Center for Sales Strategy

For years, we've heard the phrase — make lemonade out of lemons. How do you make lemonade out of lemons? In this episode of the Sales Leadership Series, Tom Morris, Author of over 30 books, including his latest, "Plato’s Lemonade Stand," joins the show to talk about challenge, change, difficulty and delight. This discussion took concepts from his books and applied them to sales leadership and tips for sales leaders.

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How to Align Role Profiles to Growth Plans in 2022

SBI Growth

While we all know the last 18 months have presented innumerable challenges, they have also highlighted how some individuals can thrive in digital or remote environments, flipping the script on the competencies many sales leaders thought were tried-and-true in their world. As highlighted in our 2022 annual planning report , we see leading firms redirecting an average of 19% of their sales capacity from “Field Sellers” toward some combination of Inside Sales, eCommerce platforms, and Customer Succ

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Driving Customer Satisfaction & Retention Through Self-Service

Customer Think

Do consumers want to talk to live customer service agents? That’s an ongoing debate. You’ll actually hear arguments on both sides of the aisle. Customers generally are self-reliant problem solvers who are increasingly looking for quick, do-it-themselves ways to get a question answered or resolve an issue. If there’s a stat to reinforce this, it’s […].

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Strategy Vs. Tactics: The Main Difference & How to Track Progress Of Both

ClearPoint Strategy

You’ve probably heard people in your company talk about both strategy and tactics. These are common terms and are thrown around regularly in articles online and in the office—and are often confused. So, we’re here to set the record straight on the difference between tactics and strategy. There are quite a few differences between strategy and tactical planning.

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How to Deploy A3 Strategic Planning for Maximum Results

Kainexus

What is an A3 Strategy? Strategy deployment is a periodic planning technique that sets a company’s goals, performance indicators, targets, and helps the team develop a month-to-month deployment plan to get those achievements. The plan is laid out on one A3-size piece of paper (11” x 17”), which becomes the organization’s strategy execution plan. You can think of it as a map that shows where you are today (What’s actually happening), where you want to go (What should be happening), and ultimately

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It’s Time to Rethink Employee Engagement Benchmarking

Customer Think

“Wait, is that good?” That’s usually the first question that comes to mind when we get employee engagement survey results. Instinctively, our next step is to look for benchmarks. Unfortunately, comparing your engagement scores to other companies’ (even if they share your industry or headcount) isn’t as useful as you might think. As HR consultant […].

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10 best sales management software for small businesses

Zendesk

As a company grows, its ever-expanding sales team needs a capable CRM system to keep track of prospects and customers. Sales management software is used by many salespeople to organize their contacts, manage their pipeline, and streamline workflows and organizational processes for maximum efficiency—allowing small businesses to get bigger. Before settling on one CRM platform, it’s important to carefully consider your criteria and weigh the pros and cons of the most popular options.

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Everything You Didn’t Know About Speech Recognition, But Should

Customer Think

With smart speakers and virtual assistants like Amazon Alexa, Apple’s Siri and Google Assistant part of our everyday lives, most of us understand the concept of voice-enabled technology. But how does speech recognition fit into this landscape and, more importantly, what value can it offer your business? What is Speech Recognition? The goal of speech […].

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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7 Ways to grow a digital agency: CrankWheel growth guide

Crank Wheel

Digital agency founder: Are you struggling to achieve growth? Try seven tactics, as outlined in this CrankWheel article.

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Football season is back: off-pitch tips for clubs

Customer Think

It feels like it is only days after the Euros finished and the new football season is back. Never mind that in between we had Wimbledon and the Olympics: what a feast of sport for those of us who love it. To be honest, I always feel that the football season starts too early. I […].

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The Sales Maturity Quiz

Revegy

The post The Sales Maturity Quiz appeared first on Revegy, Inc.

Sales 105
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An Updated Look At the State of Marketing Budgets

Customer Think

Image Source: Gartner, Inc. Last month, Gartner released the findings of its CMO Spend Survey, 2021. The firm hosted a webinar and published a report discussing the findings of this research. The Gartner survey was conducted from March t.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Developing and enabling the cultural shift

Cosawi

3: Developing and enabling the cultural shift needed in the new SAM business model. The COEs an emerging best practice and critical success factors that can be the catalyst to create the right mindset process and skillset while ensuring evolution and sustainability. Disruption, although most times unwelcome, gives way to innovation. Could the mother of creativity and innovation be, in fact, disruption?

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10 Actions to Bring Your Team Into Your Confidence Zone

Customer Think

Who cares what your employees say! The opinions of your employees don’t matter. Really. They don’t. You prove this each day by your actions. You continue to leave them in the dark about upc.

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Health Check on Teamwork: What’s Your Status?

CMOE

Over the past twelve months, most teams have had to endure a level of challenge they’ve never experienced before. These difficult times have undoubtedly highlighted the strengths and/or pitfalls of every team’s ability to maintain a high level of performance and achieve results while responding to crisis. As organizations and teams continue navigating their way through an ever-changing landscape, is your team in a state where it can successfully take on the next twelve months and whatever the fu

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Sales Pipeline Radio, Episode 254: Q & A with Marne Reed @MarneReed

Customer Think

If you’re not already subscribed to Sales Pipeline Radio, or listening live every Thursday at 11:30 a.m Pacific on LinkedIn (also on demand) you can find the transcription and recording here on the blog every Monday morning. The show is less than 30 minutes, fast-paced and full of actionable advice, best practices and more for […].

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Aug 18 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: St Louis, MO, US Organization: SureCam As a Customer Success Director, you will establish clear retention goals and process milestones for the client and employees to work toward. Assist customers as needed with setting up and navigating programs or software associated with a product or service. Experience working to promote the value of the product and upsell services and products with brand image and promoting value through customer experience.

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My Terms or Yours: What Creates More Value?

Customer Think

Before I go into this week’s mailer, let me request you join the 4th Global Conference on Creating Value, [link] The conference is on September 21-23, 2021. The conference is free. There will also be a certification prog.

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How to Create the Perfect SaaS Product Roadmap

SmartKarrot

Would you ever venture into an unknown place without your trusted map app? The same is true for every product company. An experienced product manager knows that building the right product takes time along with meticulous planning and budget considerations. No one has ever built the “perfect” product overnight, weeks or even in a few months. This is why a SaaS product roadmap is essential for the strategic development and success of a business.

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Branchless Banking Can Succeed With Effective Practices

Customer Think

In most countries, especially in emerging markets, the focus of central banks is to provide banking services to unbanked banks. This has been a great convenience, especially for those customers who live in more rural areas. Moreover, today’s branchless technology has become far more economical and versatile. For banks, this has the added benefit of […].

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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What is marketing? 25 experts define it in one sentence

Nutshell

Marketing is the one thing every company does but nobody can agree on. A marketer could spend their time writing blog articles, designing marketing emails , recording podcasts, sharing content on social media, managing PPC channels, producing virtual events , gathering product feedback from customers…we could list a dozen more things and it would barely scratch the surface.

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The Pipeliner Mission: Win Together

SalesPop

Sales Transformation. For some years I’ve been saying that, as a society, we’re in the midst of a transformation. Given what’s happened in the last couple of years, there’s no one left who is disagreeing with me! It’s become very obvious. One very noticeable aspect of this transformation is the image change that has occurred with salespeople. If you look at the bestselling sales books currently available, you’ll see salespeople being characterized as significant agents of positive change for com

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The best marketing emails sent by Nutshell customers, vol. 1

Nutshell

We wanted to showcase some of the ways our customers are expertly (and beautifully) using Nutshell Marketing to reach audiences and drive business! Since being launched earlier this year, we are seeing more and more Nutshell CRM customers using our email marketing platform Nutshell Marketing to reach their audiences, measure engagement, and grow their business.

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