Sun.Aug 29, 2021

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Customer Retention and Strategies That Work

Customer Think

When you have invested the time and money to acquire a brand-new customer, you lose on the full revenue capacity of that individual if they leave, or churn, earlier than preferred. By minimizing the rate of churn, companies prosper and grow quicker. When most companies think about how to speed up growth, generally their first […].

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Three Leadership Lessons from a 900km Walk

Peter Simoons

In 2013, I walked 900km (560ml) through Spain, along the Camino to Santiago de Compostela. It is in this city in Spain where the remains of Saint James the Greater were discovered in the year 813. Since then, people have undertaken a pilgrimage to visit the grave of Saint James. . I was fascinated by this ancient route. It had been on my bucket list to walk it for a long time.

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Technologies to meet the needs of the new shopper

Customer Think

It’s official – shoppers have shifted their technological preferences regarding how they shop and spend money. According to a report, “The Resiliency of Retail in a Changed Landscape,” by IDC and global cloud communications company Infobip, 25% of consumers will only shop at retailers that offer contactless payment options; in addition, 47% said they will […].

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Do the Sales Math and Sell Smarter in 2021

CoSell

If you love sales, you love numbers. Of course, it’s not just the math part—it’s watching the numbers move in the right direction.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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The Importance of Data Quality and How to Achieve It

Customer Think

While every organization recognizes the value of business data, there is still a lot of uncertainty and confusion about how to unlock its value to optimize business outcomes. One barrier is simply the sheer volume of customer data from an increasing number of sources; the velocity alone can be overwhelming. Complicating matters is that data […].

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5 Hidden Ways to Get More Value from Your Giveaway

Customer Think

Are you currently using giveaways to grow your business? If not, you’re missing out on a significant opportunity to enhance brand awareness, increase engagement, and skyrocket sales. A whopping 3.96 billion people use social media, so that means there are plenty of ways to engage with your audience using online contests on platforms like Facebook, […].

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What is Fintech, and How has Fintech Transformed the Banking Industry?

Customer Think

Did you know! • Goldman Sach has estimated the net value of Fintech at 4.7 trillion. • Worldwide 12K Fintech startups have started. • 84% of Americans have been using Fintech regularly since 2016. Fintech is ruling the world and is one of the most promising industries with a CAGR of 23.41%, from 2021 to […].

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Why do we need Progressive Web App & How it’s better than native apps?

Customer Think

The smartphone has over 1 billion active users worldwide and markets over 2.5 million apps. Mobile smart devices have changed the way we work. A survey conducted by Bank of America in the United States that 91% say their smartphone is very important, and for 60%, it is more important than their daily coffee. The […].

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Follow This Advice to Schedule More Meetings and Spend Less Time Doing It

Customer Think

Yesterday I watched a toad walk across the outdoor side of our kitchen window. Picture it! I wish I had video but it ran so counter to what I have observed toads doing over the past 65 years that I froze. I performed a google search a.

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How to Conduct a Pricing Survey

Customer Think

A pricing survey helps you determine how much people value your product and what they’re willing to pay for it. Instead of guessing what price might be successful based on varying competitor prices or what seems like a fair markup on your product or service, pricing surveys can pinpoint your optimal price based on real […].

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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5 Considerations When Choosing Help Desk Software

Customer Think

Choosing the right piece of software for your business can be tricky. You need to weigh up the pros and cons, consider pricing, and work out how to integrate it into your business processes. When it comes to help desk software, there are some extra considerations. This article will take a look at five of […].