Fri.Apr 09, 2021

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There is No Excuse for Being Blindsided | Sales Strategies

Engage Selling

I’ve been working on numerous consulting projects recently, and I’m incredibly frustrated with clients who lost business for no other reason than they didn’t see it coming. They simply didn’t have enough contacts inside their accounts to see an accurate … Read More » The post There is No Excuse for Being Blindsided | Sales Strategies first appeared on The Sales Leader.

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Weekly Roundup: Good Onboarding Leads To Better Employee Retention, Grow Your Local Brand As A Media Company + More

The Center for Sales Strategy

- MOTIVATION -. "Don't watch the clock; do what it does. Keep going.". -Sam Levenson. - AROUND THE WEB -. > Why Good Onboarding Leads To Better Employee Retention – TinyPulse. The process of hiring and retaining employees is never easy. Hiring can be a rigorous, time-consuming endeavor that kicks off when a company publicizes its various job openings, and then ceases after a suitable candidate has been selected, vetted, and hired.

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How to Succeed at Big Little Breakthroughs [PODCAST]

Sandler Training

Mike Montague interviews Josh Linkner on How to Succeed at Big Little Breakthroughs. The post How to Succeed at Big Little Breakthroughs [PODCAST] appeared first on Sandler Training.

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6 Ways to Get Fired Up for Your Next Sales Call

Hubspot Sales

As a natural introvert, I had some trouble setting my sales career in motion. During my first month or so as a BDR, I rolled zeroes for quota every week. It took a lot out of me, but as much as I struggled to find my bearings on my calls, I didn't let my nerves get the best of me. I did my research, came to understand my business, practiced, listened to my managers, tried, failed, and tried some more until I finally found my footing.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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10 Laws for Planting Seeds of Personal and Professional Growth

Sandler Training

While planning our Summer harvest, let’s consider 10 Laws for Planting Seeds of Personal and Professional Growth. The post 10 Laws for Planting Seeds of Personal and Professional Growth appeared first on Sandler Training.

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The 7 Keys to an Unbeatable Revenue Marketing Strategy

SBI Growth

For many industries and companies, the pandemic has changed sales and marketing forever. In some ways, the changes manifest accelerating trends that were already in motion, and in other ways, the changes are new, permanent disruptions. Of course, every disruption.

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The CEO Speaks: How COVID changed strategic account management forever

The SAMA Podcast

Download Tim Pollard's white paper "The Seven Ways COVID Changed Sales Forever" here. There are also three excellent videos on the linked page.) Tim and SAMA will co-host an interactive next-practice symposium April 29 to go even deeper on the subject. Register here.

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6 signs your sales rep can become a skilled sales manager

Crank Wheel

Some of the best sales agents are a bit selfish but at the same time, some of them are equally capable of helping everyone else on the team, and this means they could make brilliant sales managers. Here are six signals that a salesperson has what it takes to make the leap to sales leader level.

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Sandler Research Center Asks: Which Industries Have Done the Most to Adapt to a Remote Selling Environment?

Sandler Training

The Sandler Research Center surveyed sales leaders and sales managers in Q4 2020 to gauge the impact of the global pandemic on sales processes and operations across a variety of industries. The post Sandler Research Center Asks: Which Industries Have Done the Most to Adapt to a Remote Selling Environment? appeared first on Sandler Training.

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How voice search is transforming the user interface

Insightly

Whether adding milk to the grocery list or finding the best tacos, people are comfortable conversing with devices. Just ask Alexa or Siri. . This shift in consumer behavior has spurred disruptive changes in the way we do business. Brands are now looking to invite voice-based conversations with users via web and mobile apps. Studies and reports point to an exponential rate of adoption, with stats like: A total of 31% of global smartphone owners reported using voice tech at least once a week.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How Ameelio serves a chronically under-served population using Zendesk

Zendesk

How much does it cost to talk to a loved one who is incarcerated in America? Depending on the state you’re in, you might have to pay up to $25 for a 15-minute phone call. It’s not surprising that a third of families with incarcerated loved ones go into debt simply trying to stay in touch with them. For Uzoma “Zo” Orchingwa, the “extremely exploitative” cost of communications for people who are incarcerated is unacceptable.

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5 Remote Training Best Practices You Can Use Today

Showpad

It’s hard to get your foot in the door on a video conference call, isn’t it? At least in a literal sense. That doesn’t mean that online selling has to be any less effective. It just means that the rules of the game have changed. Not only are the techniques that sellers deploy different today, but remote training requires a unique set of best practices as well.

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How to Think Like a Navy SEAL When Leading Your Sales Teams Critical Missions

Sandler Training

Matt Benelli interviews Marty Strong, Marty is a retired Navy SEAL. He’s also CEO of LGS Management Group and author of the newly released book, Be Nimble – How the Creative Navy Seal Mindset Wins on the Battlefield and in Business. The post How to Think Like a Navy SEAL When Leading Your Sales Teams Critical Missions appeared first on Sandler Training.

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Change Management in Customer Success

SmartKarrot

Change management is influencing people to do things in a changed or different manner. Change management in customer success is based on behaviour change. It means teaching people to do things in a better manner. The way to do that is by recognising people on the cusp of change a, helping them, guiding them, and understanding the outcomes. Change is disruptive for anyone.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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What is CX and how has it changed in 2021?

Zendesk

Customer experience (CX) has always been integral to a company’s success, but its significance has grown considerably in the midst of the COVID-19 outbreak. According to the Zendesk Customer Experience Trends Report 2021 , half of all customers say that CX is more important to them now than it was a year ago. With the pandemic creating potentially lasting shifts in consumer preferences and customer service strategies, there are suddenly new—and higher—standards for what’s CX-ceptional in the eye

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April 09 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Columbia, MD, US Organization: Authority Brands As a Director of Customer Success, you will measure and manage customer success, engagement, and support. Primary contact between 10 brand leaders and the GPO (Group Purchasing Organization). Works with the Sourcing team to provide preferred vendor deals for everything a franchisee might need.