Mon.Apr 25, 2022

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Lessons From a Savvy Seller

Software Sales Guru

Lessons From a Savvy Seller A seasoned sales leader, who I had the privilege of working with, pointed out that, as a young salesperson, he made three mistakes at the end of a long sales cycle as he entered the final negotiation: No real plan. His plan was “to get the deal.” Ask for the order. When his old boss asked how he intended to. Read more. The post Lessons From a Savvy Seller appeared first on Software Sales Gurus.

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KAM Leader Series: Delivering for Customers

Strategic Account Management Association

By Tania Lennon, Global Space Lead, Talent Assessment and Leadership at ZS and Denise Juliano, Vice President, Life Sciences Premier Inc. SAMA is proud to offer this 2nd article in the 4-part series on the importance of SAM / KAM leadership. In this series we explore the key capabilities that drive the success of great … Continue reading KAM Leader Series: Delivering for Customers.

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9 Killer Sales Recruitment Tactics

The Center for Sales Strategy

It looks like it’s shaping up to be another great year for job seekers and a tough year for employers struggling to find and keep their employees. The “war for talent” rages on. Don’t let those negative headlines get you down, though. With a good recruitment process and retention plan in place, you will be able to build a thriving team. Today we are going to focus on the 9-steps of strong recruitment and look at how you can consistently dedicate attention in a highly structured way to achieve bi

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Next Work Monopoly – Playfully design your new workplace culture

MDI Training

Next Work Monopoly – Playfully design your new workplace culture. In recent years, the world of work has steadily evolved from static office workplaces to more flexible work options, and the effects of the last year have made this transformation even more rapid. Due to technological progress and, in particular, digitalization and widespread accessibility, employees are no longer tied to a fixed workplace, but can carry out their work from various locations.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Use L-A-E-R For Objection Handling

Sales Outcomes

Sales teams face objections daily. If your first reaction is to respond, you miss unique opportunities to strengthen your business and personal relationships. . The key to successfully managing objections is to re-frame the objection as an opportunity to learn more about the person and their needs. You will eventually respond, but not until you’ve applied a systematic approach explained below.

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Apr 25 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: New York, United States (Hybrid) Organization: Fireblocks As a Director of Customer Success, you will hire, grow and develop a regional customer success group. Define operational metrics for the group, and measure the Effectiveness of Customer Success. Drive employee engagement and a high-performance culture within the teams, ensuring effective performance management, coaching, and development of the teams, and creating an environment where people can

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How Does Customer Health Score Management Improve Customer Success in SaaS??

SmartKarrot

For a B2B SaaS company, a customer may churn anytime, but the premonition and signs would have been there from some time before. This prediction and positioning can happen correctly with the customer health score metric in place. A customer health score predicts whether the customer will stay with the company or churn. The customer health score is a leading metric that helps you understand what your customer is doing and if they could possibly churn.

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Top 10 Traits of Emotionally Intelligent Leaders?

SmartKarrot

Emotional Intelligence is the ability to recognize, understand and handle emotions. People equipped with the power of emotional intelligence can handle their emotions as well as others. Thus, we consider emotional intelligence (EQ) one of the most desirable traits for a leader. A leader with high emotional intelligence can handle their teams in crisis and success as well.