Groove HQ

NOVEMBER 27, 2024

If you're considering Freshdesk, but also trying to evaluate alternatives for pricing and feature set - we've done the legwork for you. Check out this free evaluation with competition and ratings. The post 5 Freshdesk Alternatives for Small Online Businesses appeared first on Groove Blog.

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Help Scout

NOVEMBER 27, 2024

Enhance your AI support with better data quality. Learn key practices to improve accuracy, prevent errors, and deliver a customer-first support experience with AI.

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Groove HQ

NOVEMBER 27, 2024

You’re pretty happy with the quality of support your customer service team provides. They reply quickly to customers, get problems resolved ASAP, and offer empathetic support. And yet, you can’t help but feel like there’s something more they could be doing to leverage support for growth. Rather than just keeping things afloat, you’re wondering how […] The post The Fundamentals of Support Driven Growth appeared first on Groove Blog.

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ClearPoint Strategy

NOVEMBER 27, 2024

Enhance your public digital communications.

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Digitalization Communication 52

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What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

Sales Management

Cranfield Executive Development

NOVEMBER 27, 2024

“The picture for now is one of skills churn … as long as organisations take steps to address the impact of AI, we won’t see large scale job loss in the short term at least.

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Future of Work Artificial Intelligence 52

DemandFarm

NOVEMBER 27, 2024

“The leads shared by marketing this month is a gold mine!” — said no sales leader, ever. “Sales team made the most of the leads this month,” said no CMO, ever. “We know the entire journey of this customer, thanks to sales and marketing,” said no customer success manager, ever. The traditional silos between marketing, sales, and customer success is a recipe for disaster.

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Artificial Intelligence Key Account Management Decision-making Account Growth 40

Envisio

NOVEMBER 27, 2024

As a current ambassador for Envisio who used to sell ClearPoint Strategy, I’d say I have unique insight into how each tool and organization works–and how they differ. I was drawn to Envisio due to Envisio’s exclusive focus on the public sector. We strive to be public servants in the private sector , and our partnership approach, together with expert services, makes this a reality.

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Software Software Management Government 52