Wed.Aug 10, 2022

Setting SMARTer Goals With Your Sales Team

Brooks Group

Importance of Sales Goals. A tremendous amount of research has been done on the importance of setting goals and the strategies for accomplishing them.

Do you have the right leadership to execute your 2023 growth strategy?

SBI Growth

Research from SBI’s 2022 CEO survey indicates that top CEOs are getting crisper on their value creation strategy, evolving that strategy to account for less commercial investment, and determining new productivity levers to still meet growth expectations.

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The Future of Work Will Remain Flexible, but Keeping Employees Properly Connected is Key

Customer Think

The past two years have changed the world, making a lasting imprint on every person around the globe.

5 ways that IT asset management improves customer and employee experiences

Zendesk

Streamlining internal processes and removing points of friction across all functions is becoming a strategic advantage. And a major operational pain point is the effort required to manage the physical and digital assets employees use to get their work done every day.

Content Creation & Curation: The Missing Link Between Sales & Marketing

Speaker: Pam Didner - B2B and Tech Marketing Consultant

Content plays a vital role in creating a symbiotic –– and successful –– relationship and alignment between your sales and marketing teams. Join Pam Didner to learn how to create and curate great content to support your sales and revenue goals!

Are citizen developers slated to outnumber professional coders? Let’s find out.

Customer Think

Gartner made a significant prediction at the virtual symposium for CIOs and IT leaders. By 2023, there will be at least four times as many active citizen developers at large businesses as professional developers.

Why financial services companies need to invest in CX now

Zendesk

With inflation on the rise, the global economic environment is one of the most challenging in recent memory. Financial services companies have to create better customer experiences to compete. In this guide, we provide insights about how to transform your CX while reducing costs.

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10 suggestions for incorporating gamification into your marketing strategy

Crank Wheel

10 suggestions for incorporating gamification into your marketing strategy

Digital is local: What separates top brands from the competition

Customer Think

Consumers have become more sophisticated in their digital expectations from brands, with digital usage up 25% since the pandemic, according to Facebook data.

How to Monitor Reviews About Your Software

ReviewTrackers

ReviewTrackers

How Frictionless Organizations Handle “I Want to Cancel My Account (or Service)”

Customer Think

When customers encounter friction anywhere along their journey, from search/browse through purchase and consumption, their loyalty suffers and many of them leave.

New Ways to Reach, Influence, and Close More Deals with Intent Data

Speaker: Ardath Albee, B2B Marketing Strategist and CEO of Marketing Interactions

Acting on intent data when applied to buyer context can be a game-changer for gaining attention by increasing relevance, which drives purposeful engagement toward purchase. But all intent data is not the same. In this webinar, learn the difference between interest and intent, and the best ways to use the right data.

Cold Email Outreach: The Ultimate Guide

The Center for Sales Strategy

Sales professionals know that cold email outreach is one of the most effective ways to land new clients. But, despite its effectiveness, many people are hesitant to try it because they don't know how to do it properly. If you're one of those people, don't worry.

Sales 18

Best Practices in Implementing a Customer Data Platform for Retailers

Customer Think

Gain these ten marketing efficiencies without sacrificing customer experience in-store or online Customer data is one of the most valuable assets a retail company has, but to unlock all its power within, retailers need an effective tool that helps them extract customer information from various channels and organize it into single views.

What Is Jobvite Used For? Is Jobvite Safe? What Does Jobvite Status Mean?

SmartKarrot

Jobvite is now a trending word among top-class recruiters, especially in the SaaS industry. For basics, it is a job portal that everyone is in love with! But why? If you are among the people wondering why the platform has gained so much popularity? Are you someone wondering what makes it so unique?

How a Customer Experience Professional Deals with Angry Customers

Customer Think

As a customer experience professional, you know that dealing with rude customers can be challenging. However, there are ways to handle them that will minimize the negative impact on your team and your customers. Stay calm and professional.

The Essential Guide to the Buying Experience of the Future

The ultimate value proposition is an impactful buying experience that guides people to the best possible decision. But how do you prepare your sales teams to do that? Read "The Essential Guide to the Buying Experience of the Future" to find out how to empower your customer-facing teams and thrive in modern selling environments.

5 Ways to Boost Customer Service Performance

Customer Think

Customers expect a great deal from companies. Dependable products, social media engagement, and excellent customer service performance. Modern customers expect a personalized interaction with customer support throughout the entire purchase experience.

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Sales Pipeline Radio, Episode 321: Q & A with Omi Bell @iamshellybell

Customer Think

By Matt Heinz, President of Heinz Marketing If you’re not already subscribed to Sales Pipeline Radio, or listening live every Thursday at 11:30 a.m Pacific on LinkedIn (also on demand) you can find the transcription and recording here on the blog every. Enterprise Technology Interview

A Delicious Example of Internal Customer Service: The ‘Ice Cream Airlift’ from Nextiva

Customer Think

When she heard the UPS truck coming up the driveway, she wasn’t sure what to expect. It was 108 degrees in Courtney’s Arizona town, not far from where she works at Nextiva, a fast-growing provider of business communications and team collaboration software.