Mike Kunkle

OCTOBER 24, 2021

It’s a cruel twist of fate for senior sales and revenue leaders that as the year barrels toward a close with urgency to maximize the remaining time, that strategic and tactical planning for the next year must happen at the same time. At a minimum, these leaders must tackle quota setting, territory optimization, account assignments, account plans, any compensation plan updates, go-to-market strategy shifts, tactical plans, playbooks, and more.

Prioritization 130

Prioritization Sales Sales Analytics Sales Training 130

Customer Think

OCTOBER 24, 2021

The most important future shoppers can’t yet drive. But they buy. Can retailers steer them to the store? The oldest members of the next generation of consumers, Generation Alpha, were born in 2010, yet in just a decade they’ve learned to become smart online shoppers. In 2020, 81% of children under the age of 12 were reported […].

Customer Experience 134

Customer Experience Retail 134

Peter Simoons

OCTOBER 24, 2021

In a recent virtual coffee call, I was asked how to organise a governance structure for a collaboration of 10 competitors. It was a situation in which the companies agreed to work together to solve a technical challenge that they were all facing. The final solution would be to benefit all of them.

Value Proposition 98

Value Proposition Government Communication Stakeholders 98

Customer Think

OCTOBER 24, 2021

This is my 750th blog post on this blog and I wanted to write about something that I absolutely love. I absolutely love watching movies and have been a James Bond movie fan almost since the first time I watched him on screen (since Sir Sean Connery br.

Leadership 127

Leadership 127

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Customer Think

OCTOBER 24, 2021

Are you interested in increasing your eCommerce sales in 2022? If so, you’re not alone. Business owners and marketers across all industries understand that they would have a tough time reaching their target audience and securing more sales without digital marketing. The way market to our customers has changed dramatically over the last several years. […].

eCommerce 124

eCommerce Digitalization Sales Marketing 124

Customer Think

OCTOBER 24, 2021

Photo by Sigmund on Unsplash Anyone having worked with remote development team members across different countries must have experienced the difficulties and challenges in maintaining communication. But strong communication when you hire remote engineers for your app is a crucial requirement for the success of the project. But at the same time, remote hiring is […].

Software 115

Software Software Communication 115

Customer Think

OCTOBER 24, 2021

Businesses use forecasts to deal with the uncertainty of the future. All around the world, companies spend billions of dollars developing proper tools and methodology for making accurate projections. Considering all the efforts that go into them, it is surprising how often projections turn out to be false. All businesses can benefit from more accurate […].

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Customer Think

OCTOBER 24, 2021

A few months ago, I wrote a post on what it looks like when a company is sales-centric. I’ve seen this culture many times over the last year or so (and prior, for sure, but examples overwhelmingly landed on my desk this year). If you haven’t read that.

Sales 85

Sales Leadership 85

Customer Think

OCTOBER 24, 2021

The cut-throat competition in the world of e-commerce is driving a growing need for advanced tools and technologies that can enable online retailers to not only safeguard their operations but also gain an edge over their peers. I’m witnessing a lot of traction among e-commerce startups for using cloud platforms like AWS, Azure, and Google […].

Retail 72

Retail 72

Customer Think

OCTOBER 24, 2021

The best way to understand your customers is by talking directly with them. Customer Advisory Boards (CABs) provide crucial insights into your target audience by working with your top customers. Today, virtual CABs are becoming more common as virtual meetings and events become the norm. However, virtual CABs present a few challenges: It may be […].

Prioritization 69

Prioritization Meetings 69

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Customer Think

OCTOBER 24, 2021

While many say, “it’s just t-shirts,” people can reflect a strong message or artistic skills through their shirts. The 2021 t-shirt design trends represent shades of artistic abilities and creativity that helped support individuals, communities, and social movements worldwide. Software like the Magento t-shirt design tool will help you in this. It gives your customers […].

Software 69

Software Software Digitalization Marketing 69

Customer Think

OCTOBER 24, 2021

For years adtech giants like Google and Apple have been announcing their intentions to implement major changes in the name of consumer privacy. Some skeptics question how likely these changes are to benefit consumers in the long run — and whether they’re actually designed to serve adtech’s own interests. After all, information is power, and […].

Digitalization 69

Digitalization Marketing 69

Customer Think

OCTOBER 24, 2021

There’s a lot of talk about the Great Resignation. Partly, a result of the changes in work resulting from pandemic, partly things that have been building in people’s attitudes toward work since years before the pandemic. We’ve seen the precursors to the Great Resignation for some time. Sharply declining employee engagement and satisfaction, [.].

Future of Work 69

Future of Work Management Sales 69

Customer Think

OCTOBER 24, 2021

What do you want on your Tombstone? Do you remember the old commercial for Tombstone Pizza? The tagline was, “What do you want your tombstone?” (By the way, if you clicked through and it’s d.

Innovation 64

Innovation 64

Advertisement

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

Meetings

Customer Think

OCTOBER 24, 2021

When most service organizations consider implementing Visual Assistance, they mainly focus on how to use the technology to support remote teams in the field or contact center. However, Visual Assistance can deliver value to many other use cases, all of which can help your organization save time and money and improve both the employee and […].

Organization 64

Organization 64