Engage Selling
MARCH 12, 2021
Is your sales team taking the time to truly understand your customer? Sales, in one form or another, is as old as humanity itself. People have been exchanging goods or purchasing services since the dawn of civilization. And while sales … Read More » The post Understanding Your Customer first appeared on The Sales Leader.
The Center for Sales Strategy
MARCH 12, 2021
- MOTIVATION -. "Employers and business leaders need people who can think for themselves - who can take initiative and be the solution to problems.". -Stephen Covey. - AROUND THE WEB -. > Five Reasons Companies Fail to Hire Top Sales Talent – Selling Power. We all know that hiring the wrong salesperson is expensive. Research shows that high-tech companies lose as much as $2 million per year on a bad sales hire.
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Sandler Training
MARCH 12, 2021
Every year, in early January, the local gym is packed full of New Year’s fitness converts. And every year, In February, at that same gym, only the dedicated remain. What makes the difference? What do the people in the second group have that most of the people in the first mindset do not have? The post The Mindset of a Winner appeared first on Sandler Training.
SalesPop
MARCH 12, 2021
We explored the vital importance of account management in our previous article on account management —the idea being that obtaining new accounts is far more costly than maintaining and expanding existing accounts. How do companies hang onto accounts? In examining this, we find that the primary way is through innovation. You’ll be able to hang onto accounts only so long as you are innovating in a way that’s important for your customers.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Zendesk
MARCH 12, 2021
In late January 2021, CX executives and industry leaders gathered for an intimate conversation with CNN anchor Fareed Zakaria, author of 10 Lessons for a Post-Pandemic World , to discuss the challenges that business leaders currently face. Zakaria’s book spans political, socioeconomic, environmental, and public health considerations and shows us how business and world events are inextricably tied.
Engage Selling
MARCH 12, 2021
The most successful organizations I work with right now are nimble. That means they are quick to conduct meetings and action important ideas. If you want to successfully come out of the economic crisis, you have to embrace nimbleness. Conduct … Read More » The post The Critical Mistake Sales Managers Make | Sales Strategies first appeared on The Sales Leader.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
EcSell Institute
MARCH 12, 2021
Photo by Hattie Kingsley Photography. A while back, Harvard Business Review released an article about " The Business Case for Curiosity." The article details the profound impact that curiosity has on teams and performance. Most managers consider themselves curious by nature, but what the article points out is that most managers are not very inquisitive - at least not by design.
Zendesk
MARCH 12, 2021
In 2020, companies made seismic shifts in how they do business as the impacts of COVID-19 transformed customer expectations and workplace dynamics, virtually overnight. Being digital-first and, in many cases, digital-only meant companies had to rapidly acquire new technologies to reach customers and connect remote teams. 98% of mid-to-large-sized companies implemented new tools or processes. 89% of leaders at mid-sized companies and 91% at enterprise businesses say the pandemic sped up technolog
EcSell Institute
MARCH 12, 2021
Photo by Hattie Kingsley Photography. A while back, Harvard Business Review released an article about " The Business Case for Curiosity." The article details the profound impact that curiosity has on teams and performance. Most managers consider themselves curious by nature, but what the article points out is that most managers are not very inquisitive - at least not by design.
Zendesk
MARCH 12, 2021
In 2020, companies made seismic shifts in how they do business as the impacts of COVID-19 transformed customer expectations and workplace dynamics, virtually overnight. Being digital-first and, in many cases, digital-only meant companies had to rapidly acquire new technologies to reach customers and connect remote teams. 67% of SMBs implemented new tools or processes. 50% of SMB leaders say the pandemic sped up technology adoption.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Showpad
MARCH 12, 2021
Delivering a superior, engaging customer experience is deep in Showpad’s DNA. In fact, as our CEO PJ Bouten has said, we’re a bit “ customer obsessed.” One measurement of that obsession is when customers share their positive experiences using our platform and interacting with our team. That’s why we’re so proud to share that Showpad has been named to several “Best Of 2021 software” lists by G2.
Tidio
MARCH 12, 2021
Customer feedback refers to information customers provide to describe their experience with a product or service. Thanks to such information, businesses can gain insights into their customers’ satisfaction level, and learn how to improve their products or services. But there’s more to it. Customer feedback is based on fast-changing experiences and reactions.
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