SBI Growth
DECEMBER 2, 2020
This time last year, SBI released the research report “Sales Kickoffs are Dead,” and revealed how to host a world-class acceleration summit for your employees. The same principles still apply — create an environment that motivates your team and activates.
Hubspot Sales
DECEMBER 2, 2020
As a salesperson, you're bound to be confronted with it at some point — what HubSpot SMB Growth Specialist Vajra refers to as "the most dangerous question." By his account, it's the statement that shows "a prospect is qualifying you instead of you qualifying them. ". I'm referring to the most quintessential down-to-brass-tacks statement a prospect can offer: "Just tell me the price.".
The Center for Sales Strategy
DECEMBER 2, 2020
Let's start by agreeing that simply hoping that things will go back to the way they used to be is not a strategy you can count on. Revenue growth is still obtainable even in the most uncertain and challenging of times. However, achieving your growth targets for 2021 and beyond requires a solid revenue plan.
Zendesk
DECEMBER 2, 2020
Like everything else in 2020, the holiday season is looking a little different this year. That’s why we got together with Chatdesk co-founders Aneto Okonkwo and Andrew Olaleye to talk about how good CX (and a little planning) can help keep the holidays merry and bright. Read on for the full conversation, and if you like what you learn, join our Startup Central Slack Community for more conversations like this.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
SmartKarrot
DECEMBER 2, 2020
The birth of the 20th century has arisen many social and psychological changes in our society. What packs a definite punch is the embracement of women in all of the work affairs. On that note, our ideologies too have molded over the years. Women are owning more responsibilities and are emerging to adorn strong leadership competencies. Women in customer success are taking over the town and converting every milestone which was once considered as surreal.
Hubspot Sales
DECEMBER 2, 2020
As I work with sales organizations across the world, I am frequently asked if the inbound sales philosophy works in an industry defined by a transactional sales process. Many salespeople find it difficult to overcome price objections, especially when their sales process is short and their product isn’t highly differentiated. However, an increasing number of salespeople are using the inbound sales philosophy in transactional industries with good results.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Nutshell
DECEMBER 2, 2020
Customer experience can make or break a brand. If buyers have a positive experience with your company, they’ll turn into repeat customers, and generate steady referrals for your business. The opposite is true, of course. Providing a poor customer experience earns you a reputation that could sink your business in a hurry. The important thing to note is that customer experience is the impression your customers have of your brand through all aspects of the buyer’s journey.
SmartKarrot
DECEMBER 2, 2020
If there is any department that keeps the day-to-day activities of a business under continuous execution, then it is operations. This is the department that takes the lead towards the implementation of the strategies made by the executive team. The customer success ops is not different, except that it takes care of the customer success strategies to execute.
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