Tue.Sep 15, 2020

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What Market-Leading CEOs Do Differently to Measure Customer Experience

SBI Growth

Most CEOs state that Customer Experience is a differentiator for competitive advantage. If perfected, it becomes difficult for the competition to fast follow. In addition, most leaders see a direct correlation with driving growth, profit, and valuation. Product and operational.

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11 Ways to Increase Credibility with Prospects, According to Expert Sales Reps

Hubspot Sales

As a sales rep, one of your main responsibilities is building credibility with your prospects so they trust you. Unfortunately, this is also one of the biggest hurdles reps face. In fact, 82% of B2B decision-makers think sales reps are unprepared. Being knowledgeable in your business/industry is an important factor in prospects purchasing decisions.

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Rediscovering the Benefits of Internal Recruitment

The Center for Sales Strategy

“More than ever, future hires will come from within the company. In an increasingly tight talent market, organizations will rediscover the benefits of internal hiring and work to better understand how their employees want to learn and grow.” — 2020 Talent Magazine. Recruitment is all about finding and attracting the right employee to your company. But sometimes, the individual you need to fill a vacant position already works within your existing business structure.

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How to Conduct Your Sales Quarterly Business Review (QBR)

Hubspot Sales

The sales QBR — or Quarterly Business Review — is one of the most straightforward, open forums for a salesperson to demonstrate their critical thinking and strategic planning skills to stand out from their fellow reps. Though it's generally considered a relatively routine process, it still warrants a lot of thought, effort, and planning. But what does that look like?

Sales 101
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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Continuous Improvement in Financial Services

Kainexus

When people think of structured continuous improvement methodologies like Lean and Six Sigma , they usually associate it with manufacturing. However, these days, financial services firms, under immense pressure to reduce operational costs and improve efficiencies and effectiveness, are embracing formal continuous improvement programs. Many of the most popular methodologies can easily be tailored to the needs of financial services firms.

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How to Succeed at a Side Hustle [PODCAST]

Sandler Training

Mike Montague interviews Mark Hayward on How to Succeed at Having a Side Hustle. The post How to Succeed at a Side Hustle [PODCAST] appeared first on Sandler Training.

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The Fine Art of Intuitive Management

Sandler Training

As a young man obsessed with driving rapid sports cars (often far too rapidly,) I considered myself extremely fortunate to have my very own mechanic who would regularly tune my latest "beasts" to perfection. He was a genius, and to watch him go about his work - which was his obsession - was an honor and a privilege. He rarely lifted the hood (bonnet) until he was ready to perform his magic, but rather he just listened - not unlike the way a master piano-tuner listens.

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New Allego 6 Platform Delivers All-in-One Solution to Make Virtual Teams More Successful

SBI

New Allego 6 Platform Delivers All-in-One Solution to Make Virtual Teams More Successful. Needham, MA – Sept 15, 2020 –. Allego today unveiled Allego 6, the newest version of its market-leading learning and enablement platform, which features a modern user interface refresh that makes it easier than ever for distributed teams to quickly learn critical skills, find the right content at the moment it’s needed, and collaborate more effectively with their peers from anywhere in the world.

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The Business Page Owner’s Guide to Facebook Recommendations

ReviewTrackers

Earlier this month, Facebook rolled out a series of visual changes and feature tweaks to local business Pages. A major part of Facebook’s latest update is the departure from traditional customer reviews and ratings and the introduction of “Recommendations.”. What are Facebook Recommendations? For years, local business Pages on Facebook were able to feature customer ratings and reviews.

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Top 5 Features to Look for While Choosing a Customer Onboarding Software

SmartKarrot

The saying that the first impression is the last impression holds true in the customer success niche. That is exactly when customer onboarding software comes into the picture. It breaks or makes the deal. A great onboarding experience can make everything easier. Further, it almost guarantees that your customers will continue buying from you. However, a weak onboarding experience will make it all an uphill climb, and sometimes you will never recover from it.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The 7 best sales tracking software tools of 2020

Nutshell

Improving your sales numbers requires a healthy helping of cold hard data—the kind of data that only sales tracking software can provide. With a quality sales tracking platform, you can easily tell which of your sales strategies are working and which should be kicked to the curb. Keep reading to learn what sales tracking software is, what a proper sales tracker tool looks like, and the eight best sales tracking software options available to you in 2020.

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Virtual events that generate sales: A step-by-step guide

PandaDoc

Thanks to the COVID-19 pandemic, the world has moved online like never before. As a result, people working in sales have had to adapt their approach for this new reality. As industry events are being canceled, salespeople who used to rely on events-based marketing are searching for alternatives. Enter virtual events. . Fortunately, virtual events are highly effective.

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Reimagining Business As Usual: Corporate Leaders on Moving Forward During Challenging Times

Quip

The need for companies to adapt and evolve quickly is greater than ever. With an ongoing pandemic, an economic crisis, and a national discussion on race and equality sparked by the police killings of George Floyd and Breonna Taylor and the shooting of Jacob Blake, companies have had to quickly rethink how they work, how they serve their customers, and how they support their employees.