Sat.Nov 19, 2022

The Best Way to Prepare for an Executive Presentation [+ Checklist]

Account Manager Tips

In a survey of senior executive buyers, Forrester Research asked if sales people are frequently prepared for their meetings. What do you think the answer was? If you said “NO” then you were right.

5 Reasons Sales Teams Underperform Like My Old Wiper Blades

Customer Think

My windshield wipers were no longer getting the job done. They were underperforming (leaving streaks and smudges), not clearing water from the windshield (failing to meet expectations) and I couldn't see the road properly when it was raining.&nbs. &nbs. Blog Sales Performance


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How to Create Powerful Executive Level Presentations [+ Template]

Account Manager Tips

How many times have you been in a presentation and drifted into a daydream? Thinking about what you'll do when you get back to your desk or what you'll have for lunch? We've all been there. Because we got bored listening to someone drone on about a topic we already know (or didn't care) about.

Leadership Lessons from the CEO of $12.4 Billion Company Henry Schein. with Stanley Bergman Ep.184

SME Strategy

SME Strategy is a strategy consulting company that specializes in aligning teams around their vision, mission, values, goals and action plans. Learn more about how we can help align your team with our strategic planning and implementation services. podcast management leadership skills

The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? In this webinar, you’ll gain actionable insights from Olivia Montgomery as she walks us through Capterra’s extensive research on how businesses - notably small and midsize businesses - are addressing supply chain challenges in 2023.

Why Customer-Driven Design and Development is Crucial?

Customer Think

(Image Source: Pixabay) Well, user stories are doing the rounds these days as far as product design and development are concerned. User stories are written requirements and customer driven. Yes, they define what customers propose to get! After all, customers are what drives a business, right?

CX Buy-in and How I Got Scammed out of $12 by a Pretty Girl in College

Customer Think

“Do you like magazines?” asked the cute stranger standing at my dorm room door. She wore very short khaki shorts and a tank top. Dirty-blonde curls tumbled out of her ball cap and bounced on her shoulders. “Of Of course.” I said. “Me Me too!” she gushed.

More Trending

Five More (of Ten) Foundational Principles of a Customer-Centric Organization

Customer Think

In last week’s post I shared that, in order to get your entire organization thinking differently, you’ve got to first know and embrace the principles and the practices of customer-centricity, and you’ve got to ensure that everyone remains aligned to ac. Blog Customer Experience

50-Plus Women And Their Spending Power: 6 Facts For Retailers

Customer Think

You’d think $15 trillion would be enough to buy a well-targeted promotion from a major retailer. But not always. Those trillions of dollars represent the combined spending power of women who are older than 50, according to Forbes.

How can ISO and Payfac Benefit from Credit Card Surcharging and Cash Discounts?

Customer Think

With a rise in the popularity of legal cash discounts and various surcharge programs, it becomes very typical to find businesses looking for different tactics to lure customers. Credit card surcharging and cash discounting are the two most extensive tactics.