Fri.Oct 23, 2020

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Ride-Along Coaching: It’s Not What You Think

Engage Selling

It’s incredibly frustrating. Ride-along coaching ought to be a powerful tool at the disposal of every leader in a sales-based organization today. But, many still don’t use it properly and their sellers—and sales—suffer the consequences.

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Why You Should Stop Trying to Sell Yourself

Sales Gravy

Sales Myth: You Have to Sell Yourself Most of us, at one time or another in our careers, have heard some trainer or manager exclaim, “You have to sell yourself.” “If you want to get that job, son, you have to sell yourself.” “The real key to sales is your ability to sell yourself.” “If you want others to like you, you’ll have to sell yourself.” The Sell Yourself Cliche This philosophy is prevalent in business culture.

Meetings 108
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How to Capture, Organize and Distribute Customer Feedback as Structured Data

Strikedeck

Sudha talks about how through structured data management, companies can optimize customer feedback quality to gauge satisfaction levels and responses.

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Weekly Roundup: Re-energizing Sales Efforts, Guide to Performance Reviews + More

The Center for Sales Strategy

- MOTIVATION -. "Perfection is not attainable, but if we chase perfection, we can catch excellence.". -Vince Lombardi. - AROUND THE WEB -. > Re-energizing Sales Efforts in a Virtual World– Sales & Marketing Management. Is your sales team disengaged? This year, it’s hard not to be. According to Gallup, the U.S. work force experienced the most significant drop in employee engagement in 2020.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Oct 23 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Boston, MA, US Organization: Carbonite In this role, you will be responsible for driving strategy and success across the Americas Customer Success team. You will oversee the Americas Customer Success Managers who are all responsible for onboarding, growing, and retaining customers across Carbonite and Webroot’s SMB customer base and be instrumental in facilitating a strong team dynamic, driving growth, and reducing churn across multiple customer segment

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How a Customer Success Platform Can Be Your Single Source of Truth

SmartKarrot

Source: Unsplash. A single source of truth (SSOT) is a manner in which you can make data accessible to your staff and employees across an organization. It permits them to use unified data emerging from multiple apps or streams into a single data point, all at the same time, irrespective of their team. Moreover, it is deemed as a must-have for enabling stellar insights onto your company.