Fri.Sep 16, 2022

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Conversational CRM is the missing piece in your sales strategy

Zendesk

Humans and technology. Hollywood has long explored the relationship between the two, from synthetic intelligence in sci-fi movies like Ex Machina to androids living in alternate realities in HBO’s Westworld. In those films and television shows, technology is often depicted as being wildly disruptive, even malevolent. While Hollywood gives us exaggerated stories for entertainment, it does offer a lens into how technology and methodologies can upend how we live.

CRM 52
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The Art of Persuading Unreasonable Colleagues

Vantage Partners

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Is Conversational Intelligence the Future of Customer Success?

SmartKarrot

Rapid advancements in technology have resulted in massive changes in current organizational business processes, hierarchies, and systems. However, satisfied customers are still the most crucial asset for any modern business. Therefore, businesses must prioritize customer success initiatives to facilitate short-term and long-term success. A recent study conducted by Forrester has found that approximately 72% of businesses have stated that improving their customer success rates is their highest pr

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The Guide to Becoming a Sales Director

Hubspot Sales

A job in sales is exciting, with plentiful career opportunities and development paths. As you grow, you may have the opportunity to progress into a sales director role. In this position, you’ll be responsible for growing profit and overseeing the sales team’s operations. In this article, you’ll learn what it takes to become a sales director, what skills you need to be promoted, and what the role involves.

Sales 81
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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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ICYMI: Planview Recognized as a Leader in Adaptive Project Management and Reporting

Planview

Across industries, strategic PMO and business leaders are using adaptive project management to drive strategic delivery and value while adapting to quickly changing customer needs and preferences. Many of them rely on Planview to help their organizations realize their adaptive project management potential to deliver on strategy. That’s why we’re thrilled to have been recognized as a leader in the first 2022 Gartner® Magic Quadrant for Adaptive Project Management and Reporting.