Thu.Jan 05, 2023

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How the Buyer's Journey is Changing in 2023 and 7 Ways to Keep Up, According to G2's Director of SMB Sales [+ New Data]

Hubspot Sales

The software buyer's journey has shifted dramatically over the past few years. As G2's Director of SMBs, Mike Buscemi , puts it: "Software buyers today act like B2C consumers because they have so many options. There are hundreds of thousands of software vendors out there, and over 115,000 on G2. Buyers have an abundance to pick and choose from.". Which ultimately means the seller's journey is going to have to shift, too.

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What Are the Most Popular Methods for Managing Continuous Improvement?

Kainexus

Organizations that embrace the continuous improvement approach to business have many great tools and techniques from which to choose. Some organizations use them as part of a structured methodology like Lean, Six Sigma, or Toyota Kata. Others leverage them on their own. Every organization has unique needs and will need to adjust each method for their own environment, but the most popular techniques are flexible enough to be used by organizations of every size and in every industry.

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Start the Year Strong: What Sales Leaders Are Doing Now

Force Management

As we close out a year of widespread economic uncertainty, many leaders are looking for ways to boost morale and prepare their teams to maintain or even recover revenue in a competitive market. The start of the year is an opportunity to capitalize on the mindset of a fresh start. Your sales team is setting goals and habits for the new year, and SKOs and strategy sessions are shifting their approach.

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Increasing Your Commitment and Capacity to Lead with Empathy: 3 Best Practices

CMOE

In a growing number of organizations, there is an uptick in the level of employee stress due to work-life imbalance, remote work, and blurred lines between people’s personal and professional lives. The pandemic certainly didn’t help matters either; a recent global study by Qualtrics revealed that 67% of people are experiencing increases in stress, while 57% have increased anxiety and 54% are emotionally exhausted.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Quarterly Business Review (QBR) – Reporting on Customer Performance

Arpedio

Quarterly Business Review (QBR) – Reporting on Customer Performance. ← Back to blog. If you’re in business leadership, this is old news, but to loop in everyone else: QBR is short for ‘Quarterly Business Review’. QBRs are your opportunity to sit down with your customer to review your contribution to their success. Keep reading for the only guide to QBR you’ll ever need.

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31 Books We Read in 2022 For Personal Development

The Center for Sales Strategy

At our company, our employees crave growth and development. One way we add to this focus is through our quarterly book club. Our business book club is different from most, as we all read a book we are interested in, not one we all read together. Having a book club where we all read different business books exposes us to a huge library to explore that we may not have thought of before.

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Referrer Management Strategies – Rationale and Challenges

Red Star Kim

At the MBL online workshop “Developing more work from referrers and intermediaries” just before Christmas all delegates were from law firms (specialisms included employment, employee share ownership, media litigation, commercial litigation and family law and one firm was offshore), and most were in client service delivery roles. The delegate poll results are shown below.

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What You Need To Know: A Comprehensive FAQ On Video Conferencing Software

Agile CRM

Video conferencing software has grown in importance as a business, educational, and personal tool in recent years. The need for video conferencing software has only grown as a result of the COVID-19 pandemic forcing many people to work and study from home. However, choosing the best video conferencing software for your purposes might be overwhelming given the abundance of possibilities.