Tue.Apr 05, 2022

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How Optimized Internal Processes Can Boost Your Sales

The Center for Sales Strategy

Every company strives to maximize its sales as much as possible. To do that you need to have a strong and competent sales team and a smooth sales process. Given the current state of the economic and financial landscape, companies are also looking for ways to cut costs. For this reason, optimizing the sales process has become even more important. When doing so, you have to consider two major aspects.

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Best Practices For Conference Follow-Up

Sales Outcomes

B2B in-person conference events are getting back into the sales and marketing initiative mix, so it’s time for a best practices refresher on conference follow-ups. Conference attendance is a blur of activity — flights, multiple days of networking, tackling an overflowing email inbox when you return, and back-to-back virtual meetings that you postponed during the conference.

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What Does the Concept of “Lean” Mean in Business?

Kainexus

The modern business landscape is full of buzzwords and passing management fads, so it isn't surprising if you hear of a new "methodology" and just let it go in one ear and out the other. However, it's a good idea to make an exception for Lean business management. The Lean approach is one of the most widely used structures for continuous improvement worldwide for good reasons.

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Business Management Software: What is it and What is it For?

Aepiphanni

In a nutshell, business management software gives you a complete overview of your internal operations. It’s essentially business intelligence technology that brings all of your information together into one place. Business Management Software Business management software is designed to help support, improve and automate your company’s processes and business tasks.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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KAMCon 2022: Unlocking the Power of Customer Value

The Congruity Group

Betsy Westhafer presents "How Executive Customer Advisory Boards Help Grow and Retain Your Key Accounts" to hundreds of Key Account Managers at KAMCon 2022 in Boulder, CO. Executive customer engagement matters now more than ever, and Betsy explains why during the annual event hosted by Kapta. Why executive customer engagement matters now more than ever [.].

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Business Management Software: What is it and What is it For?

Aepiphanni

In a nutshell, business management software gives you a complete overview of your internal operations. It’s essentially business intelligence technology that brings all of your information together into one place. Business Management Software Business management software is designed to help support, improve and automate your company’s processes and business tasks.

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My Favorite Question to Ask When Hiring Marketing Professionals

Strategic Communications

Throughout my career I have hired a number of people into marketing roles, and have also aided other companies and organizations in finding, interviewing, hiring and onboarding marketing staff. It can be challenging to effectively assess job candidates for any role—when hiring for creative roles it can be even more challenging. How can you determine whether applicants have both the aptitude and the innovative chops to be a valued member of your team?

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Better Customer Retention in B2B Wholesale Through Algorithms

QYMATIX

Learn three ways to increase customer loyalty with algorithms in B2B wholesale. Should computer programs be able to increase customer loyalty in wholesale? Yes. And no. We’ll discuss what is exactly meant by this in this post. According to a survey by Roland Berger, customer loyalty was already a top priority for wholesale companies in 2016. However, 1 in 5 wholesale companies also believed that their efforts in the area of digitalization were not yet sufficient to survive the digital comp

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How Financial Service Firms Should Manage Their Online Reputation

ReviewTrackers

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Apr 05 – Customer Success Jobs

SmartKarrot

Role: Enterprise Customer Success Director. Location: Remote, Salt Lake City Metropolitan Area, US. Organization: FullStory. As an Enterprise Customer Success Director, you will build and manage trusted relationships across a small portfolio of accounts to secure the partnership and commitment to strategic customers. Work collaboratively with FullStory’s account team and executives.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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11 customer retention metrics every support team should track

Zendesk

Consumers can be fickle, and it doesn’t take much for them to walk out the door. According to the Zendesk Customer Experience Trends Report 2022 , 61 percent of customers would leave a company for its competitor after just one bad experience—a 22 percent jump from last year. It’s now more important than ever for support teams to track customer retention metrics.

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10 Biggest SaaS Mistakes (and How to Avoid Them)

SmartKarrot

SaaS companies undergo a dynamic learning process. Though every SaaS founder is in the game to solve certain problems, they might make some mistakes along the way. Some make the best products, and others may face unprecedented losses with uncertain issues. This disruptive technology is great when you break in and get the code. However, it is tough to make the cut, and hence many SaaS startups fail due to bad strategy, planning, and miscommunication.

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Improve customer experiences with AI and conversational service

Zendesk

. . . It’s impossible to overstate the importance of customer service. 73 percent of companies now report a direct link between customer service and business performance, according to our 2022 Customer Experience (CX) Trends Report , and 60 percent of customers will now walk away after just one bad experience—a 22 percent jump from the previous year.