Mon.Jan 18, 2021

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Breaking Down Your Stroke

Software Sales Guru

Breaking Down Your Stroke This tip focuses on using a diagnostic probe, which is the first step in the Need Diagnostic. If you’re not familiar with this resource, I encourage you to download it from the Toolbox as a reference, or review this tip which provides examples of how to use an Open Diagnostic Probe. The rule: If there is no need, do not proceed.

Software 130
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10 Activities to Perform Right in Your CRM

Hubspot Sales

A company may use a handful of tools and software to help manage the many aspects and sides of their business. However, when using a combination of tools that aren't meant to be mixed together, the result may be internal misalignment, missed deal opportunities, ineffective collaboration, and a poor customer experience. That’s where customer relationship management (CRM) software comes into play.

CRM 130
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How Relationship Maps Put the “R” Back Into CRM

Revegy

In a webinar with Nancy Nardin of Smart Selling Tools, and Mark Kopcha, CEO of Revegy, discussed the importance of relationship intelligence and the relationship map drive sales success. How Does CRM Tackle the Relationship and What’s Missing? CRM has been around for 30 years – it started as a combination of 3 different types of technology – marketing automation, sales force automation, and customer support.

CRM 119
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What's More Buyer-Centric: Sales Funnels or Relationships Funnels?

SuperOffice

Customers are the backbone of every business. However, before any person becomes a customer, they start by going on a journey through various touchpoints, channels, and experiences with your business. Whether you’re an e-commerce company or in B2B sales , there are two powerful strategies to earn their trust, maintain their confidence, and win their loyalty.

Sales 100
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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Survey Results: How Market Leaders Respond to a 33% Drop in New Logo Revenue

SBI Growth

Most companies earn the majority of their revenue from existing customers, and with the recession that began in March 2020, this is truer than ever. SBI’s quarterly pulse survey shows that companies are more dependent on their existing customers to.

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Looking for Ways to Sell Value? Start with These 29 Questions

Sales Readiness Group

Sales professionals frequently talk about “selling value,” but few know how to focus the conversation on issues that impact value for the buyer. That’s unfortunate because the best way to offset pricing pressure is by identifying, quantifying, and presenting value. Selling value begins with a deep understanding of your customer’s business and how your solution positively impacts it.

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ELGL Traeger Awards – The Most Wonderful Time of the Year!

ClearPoint Strategy

It’s the most wonderful time of the year: A time when we get to celebrate the accomplishments of our amazing customers! Engaging Local Government Leaders (ELGL) recently announced the winners of the highly coveted Traeger Award. The ELGL Traeger Award recognizes the top 100 local government influencers. This recognition is peer-nominated and one of the most coveted honors in the local government community.

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How to succeed in your strategic plan for 2021

Aepiphanni

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SaaS Growth Levers: The Entrepreneur’s Guide to SaaS Success

SmartKarrot

Many entrepreneurs have joined the bandwagon of SaaS industry, but they are yet to realize that SaaS growth model is quite different from traditional ones. A deep understanding of SaaS growth levers can take your business to the next level. However, there are multiple factors at play and we will look into them individually in this blog. SaaS is a growing industry.

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Women in Sales: Common Challenges and Common Sense Solutions

Hubspot Sales

Fortunately, most high-performing companies have moved beyond the days when overt discrimination was tolerated; they rightly base hiring and promotion on business performance. These companies are also discovering that placing women into sales leadership roles is good for business and critical for paving the way for them to ascent into the highest executive ranks.

Sales 119
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Jan 18 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: New York, NY, US Organization: BetterCloud As a Director of Customer Success, you will increase renewal rates and reduce churn. Influence future lifetime value through higher product adoption, customer satisfaction, and overall health. Standardize activities for CSMs for each point in the journey, including the engagement model for teams.

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Customer Love: Top Benefits and Best Practices for SaaS

SmartKarrot

Imagine SaaS to be a dating site! Bear with me for a minute. Now, it is trying to find out a lifetime of commitment – which again, let’s be serious is a scary thought for the many potential suitors out there. As your competitions are constantly vying for customer love, you will have to show them why they should be accepting your proposal with a ‘Yes’.