A Better Way to Deal with Order Cancellations
The Center for Sales Strategy
FEBRUARY 4, 2021
The old saying “ when it rains, it pours ” seems to apply to order cancellations, and it seems like when cancellations occur, they occur in bunches. Here’s what many sellers do when they experience a bunch of order cancellations: 1. Have a negative reaction and argue with the client. 2. Panic and go after any account they can sell. 3. Look for ways to close a quick deal to make up for lost revenue—including dropping the price to close a deal. 4.
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