Thu.Oct 15, 2020

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Getting Virtual Communication Right

Engage Selling

Is your team getting virtual communication right? Communication in 2019 meant something different than it does in 2020.

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Sandler Research Center Report: Pipeline Health

Sandler Training

Everyone wants to know what business closed today. Or this week. Or this quarter. But is that really all we should be asking? Make no mistake. These are all critical key performance indicators (KPIs). It’s worth noticing, though, that what closed today, this week, and this quarter all are lagging indicators. Arguably more important in… The post Sandler Research Center Report: Pipeline Health appeared first on Sandler Training.

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5 Steps To Troubleshooting Technical Issues Quicker

Groove HQ

Here's an ultra-practical guide to help non-technical founders (and customers alike) troubleshoot and resolve issues. The post 5 Steps To Troubleshooting Technical Issues Quicker appeared first on Groove Blog.

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How to Win More Sales With An Optimized Distribution Strategy

Hubspot Sales

Running a retail business feels more complicated today than ever before. To survive in a competitive market, brands must be agile. They also need to make many crucial decisions. Add in a global pandemic and its economic impacts , and success can seem an impossible task. At heart, though, retail remains straightforward. You must provide products that consumers genuinely desire.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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5 Ways to Work Your Marketing Content Into Sales Plays

The Center for Sales Strategy

Marketing content isn’t just for branding and lead generation anymore. Today’s buyers aren’t interested in being sold. Instead, they want to be educated and informed. Consequently, it’s more important than ever that sales teams have access to content relevant to their prospect’s business problems and positions the seller and the organization as thought leaders and subject matter experts.

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How Leading CMOs Develop a Strong Messaging Architecture

SBI Growth

You are to the point where you have built the ideal go-to-market strategy, completed a thorough buyer segmentation, and you even pulled together a Rockstar sales playbook. You have clearly defined buyer personas and even a well-defined buyer’s journey. You.

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Building Account & Success Plans

Strikedeck

Shari Srebnick talks about two fundamental approaches in Customer Success; Account and joint success plans.

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Breaking the Ice with Customers in the Winter ‘21 Release

ProlifIQ

Even though this year went by way too fast, one of the best things about winter coming so soon is that PROLIFIQ’s Winter ‘21 Release is here! . First and foremost, PROLIFIQ has launched the new PROLIFIQ SUCCESS COMMUNITY. Powered by Salesforce Experience Cloud, the new Community provides Admins, sales, customer success, and marketing professionals a place to collaborate via Salesforce Trailhead as well as access product user training videos, and tap into a robust knowledge base to boost their pe

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Oct 15 – Customer Success Jobs

SmartKarrot

Role: Sr Director – Customer Success EMEA & APAC Location: Reading, England, UK Organization: Forcepoint As a Sr. Director of Customer Success, You will serve as a strategic advisor to key enterprise customers to achieve their cybersecurity goals with the Forcepoint products, through your own subject matter expertise and partnerships with Sales/SEs, Technical Support, Professional Services, Product Management, and Engineering.

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The importance of collaboration in a remote world

PandaDoc

Collaboration is the single most important ingredient to a successful project. “97% of employees and executives believe lack of alignment within a team impacts the outcome of a task or project.” -Mckinsey & Co. Collaboration 101: What is Collaboration? Collaboration is when a group works together to accomplish a common goal. According to Salesforce, 86% of employees and executives cite a lack of collaboration or ineffective communication for workplace failures.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Customer Acquisition Cost (CAC): Everything You Need to Know

SmartKarrot

Of the many business metrics that are used in the customer success niche, customer acquisition cost (CAC) accounts to be a crucial one. It is CAC that decides the strength of a client base and how to make a profit out of that. . And if you are planning on expanding your business and manifold your revenue, getting hold of CAC and its nitty-gritty is what you should be knowing.