Mon.Nov 23, 2020

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Predict the Success of Your Sales Team with Leading Indicators

The Center for Sales Strategy

"If you don't know your numbers , you don't know your business." — Marcus Lemonis. "It's a numbers game, but I don't which numbers" — Average Salesperson. Okay — I made-up the last quote, but it's still true. Too many times, I meet with sales managers and salespeople who firmly believe that sales is a "numbers game" , but they have no idea what numbers they need to know or even what numbers they should be tracking.

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Three Shifts to Drive Innovation in Financial Services

Vantage Partners

The insurgence of tech into the financial services ecosystem has created a more complex and more competitive environment for traditional FIs to navigate. Much has been written about the advantages of tech disruptors - Apple, Square, Facebook, Amazon, and others. They move more quickly, and with greater agility, bring innovative assets and tech to the marketplace, and leverage data more effectively to drive good outcomes for clients and consumers.

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How to Succeed at Sandler Rule #46 – There Is No Such Thing as a Good Try [PODCAST]

Sandler Training

David Mattson, President and CEO of Sandler Training and 6-time Author, talks about his Wall Street Journal and BusinessWeek best-selling book, The Sandler Rules: 49 Timeless Selling Principles and How to Apply Them. The post How to Succeed at Sandler Rule #46 – There Is No Such Thing as a Good Try [PODCAST] appeared first on Sandler Training.

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Nov 23 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success – 100% remote Location: Remote, United Kingdom Organization: WORK180 As a director of Customer Success, you will identify and implement short and long-term strategies for client retention and growth. Develop, monitor, and drive key business metrics that demonstrate health and performance for the business unit.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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How to Succeed at Digital Hiring [PODCAST]

Sandler Training

Mike Montague interviews Jason Ferrara, CMO at OutMatch, on How to Succeed at Digital Hiring. The post How to Succeed at Digital Hiring [PODCAST] appeared first on Sandler Training.

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Roles and Responsibilities of a Renewal Manager in B2B SaaS

SmartKarrot

Of the many key contributors in a customer success team, one that strikes a balance is the renewal manager. It might look on the exterior that the work constitutes driving renewal and retention rates, but that is not what the whole story is about. Renewal Managers are basically the key point of reference for customers and cultivate the best of processes around renewals.

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2021 SaaS Statistics and Trends: The Ultimate Collection

SmartKarrot

The SaaS industry has seen a huge upsurge in the past decade. There have been massive shifts in all areas of businesses from on-premise to cloud solutions. All the business processes, be it marketing, sales, CRM, to even product development have started using SaaS products. SaaS statistics have shown that this will continue to happen in the coming decade.