Tue.Mar 28, 2023

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Handling Objections in Sales in 4 Steps

Sales Readiness Group

Handling objections is an essential part of the sales process. Although these can be challenging and even uncomfortable conversations, the sales professionals who navigate objections with finesse can build trust and move deals forward. Use this four-step process to address objections and concerns with confidence.

Sales 127
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Exploit Your Competitor’s Blind Spot: Use All Five Senses to Design the Retail Experience

Customer Think

In the classic scene from the film “The Wrath of Kahn” the embattled crew of the Starship Enterprise sits crippled in interstellar space, hiding in the Mutara Nebula as the superhuman Khan Noonien Singh, who cleverly acquired his own Federation spaceship hunts Captain Kirk and his valiant crew.

Retail 119
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3 Tips to Build a Customer-Success Culture

Sales Readiness Group

In today's highly competitive marketplace, businesses can’t afford to take customer loyalty for granted. Every sales organization must prioritize customer success skills to build stronger relationships, differentiate themselves from the competition, and help retain clients for the long term. Use these three tips to foster a customer success culture in your business.

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Tiered Huddles: Structured Communication in Healthcare

Kainexus

Effective leadership in healthcare organizations requires open lines of communication between caregivers working directly with patients and hospital administrators who seek to protect the interests of all stakeholders. In addition, operationally excellent healthcare organizations engage in nimble, data-driven decision-making and foster a culture of respect and value.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Five Key Strategies of High-Performing Sales Organizations

Revenue Storm

Sales organizations in the high-tech arena have been hit with several redefining trends over the last several years – the shift to virtual relationships, the drive to commoditization by the buyer, the unbelievable acceleration of digital technology, and the redefining of market boundaries. Let’s examine the five key strategies that high-performing sales organizations are intensely focused on for driving success and revenue growth in an increasingly complex and competitive market.

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The Five Questions You Should Be Asking On Every Discovery Call

Sales Gravy

On this special episode of the Sales Gravy Podcast, Sales Gravy Senior Master Sales Trainer Brad Adams and bestselling author of Coffee's for Closers, Tony Morris, dive into the art of great discovery, how to ask questions that build rapport and create engagement, and why better questions set the groundwork for better results. Great Discovery Is A Sales Superpower The two biggest priorities for salespeople are building pipeline through prospecting and discovery.

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Customers Don’t Care How You Make the Sausage: Outcomes, Not Activities, Deliver Value

Customer Think

I love helping people. It’s why I started working in customer success, in the first place – and while retention remains the key to survival in the wake of SVB’s collapse and continued layoffs across SaaS companies, customer success is about more than securing renewals and upsells.

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12 Sales Tips and Tricks to Shorten Sales Cycles and Win More Revenue

Corporate Visions

Use these sales tips and tricks to guide your selling conversations more confidently, avoid potential roadblocks, shorten the sales cycle, and win more revenue.

Sales 59
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[Deep Dive] Why Your Account-Based Strategies May Not Be Focused On the Right Customers

Customer Think

Source: Shutterstock Key Takeaways A growing number of companies are adopting account-based programs that treat customers differently based on their perceived value to the company.

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Trust: Behaviors that Break or Make an Effective Leader

CMOE

One of the primary components of all effective relationships is trust. If you want to be a good leader with a strong team, nothing will get in your way more than a lack of trust between you and your employees. Perhaps you can recall or relate to the following scenario: You are assigned to a small team for a group project. While some team members are engaged and committed to success, others are clearly disinterested and shirk the work.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Idea 61b: Lessons from the Movies: How to Lose Your Best Customer in 10 Days (and how not to)

Customer Think

In a popular movie by the same name, Kate Hudson’s character, Andie Anderson, takes on a challenge to write an article entitled “How to lose a Guy in 10 Days.

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How to Use OKRs and Roadmaps for Alignment and Goal Attainment

Planview

Discover how to use OKRs and roadmaps together to execute on strategy. Although these two tools can have a beautifully synergistic relationship, many organizations use them independently. Using OKRs and roadmaps together can help your enterprise unlock new levels of alignment, visibility, and success – connecting the what and why to the how and when.

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Trust

Mercuri International

In our series of three short blog posts, we’ll be taking a look at some of the key issues facing HR as they navigate the increasingly complex landscape of 2023. In our first, we take a look at the concept of ‘trust’ – and what it really means for team building and effective sales. In November 2022, Mercuri International held a global sales event ‘The Sales Conference’, which brought together industry leaders from around the world.

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What are SMART Goals?

OnStrategyHQ

SMART Goals Introduction: SMART goals are short-term, strategic actions that support your organization’s long-term vision of success and strategy. The acronym SMART – Specific, Measurable, Attainable, Responsible, and Time-Bound – helps your organization build actionable goals to help it reach its long-term destination. Setting goals for your organization and what you want your company’s future state to look like is essential to the strategy puzzle.

Finance 52
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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Disruptors

Mercuri International

In our series of three short blog posts, we’ll be taking a look at some of the key issues facing HR as they navigate the increasingly complex landscape of 2023. In our last, we take a look at the disruptors changing the landscape of sales (and work in general) – and what they really mean for team building and effective sales. Challenge 3 – “Everything, everywhere, all at once” It’s a cliché to say that the business landscape is evolving faster than ever, but even the most cynical obs

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UJET and Google Cloud Launch Intelligent Workforce Management to Power Future of Employee and Customer Experience

Customer Think

Workforce management suite optimizes modern workplaces, improves job satisfaction and enhances customer service

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Implementation of AI: Obstacles and Recommendations

QYMATIX

Studies paint a picture of how things are going with the implementation of AI in companies. Obstacles are often a need for more human resources and a lack of support from management. Artificial intelligence (AI) is becoming increasingly present in our (professional) everyday life. Who would have thought 20 years ago that there would one day be software to help those responsible for sales make statements about events likely to occur?

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22 Sales Email Mistakes New Reps Make In Their First 100 Days

Hubspot Sales

Writing good sales emails is an art and a science, and good salespeople know how to write professional and personalized messages to prospects. No matter the tone or writing style you choose, your communication should be free of common sales email mistakes. New sales reps have the opportunity to show their credibility in their sales emails. So as you begin your role, you should learn the best ways to communicate — and how you shouldn't.

Sales 105
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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What is Marketing Automation Software?

Insightly

Marketing automation software , or simply marketing automation is a collection of software tools that conduct marketing tasks hands-free, without the need for a person to perform these repetitive tasks. Some marketing automation examples of these tasks include sending emails, responding to emails and taking actions on form completions. The benefits of marketing automation are that, with these simple, repetitive actions automated, marketers are freed up to be more strategic.

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SMART Goal Template with Examples

OnStrategyHQ

Refresh: What are SMART Goals? SMART is a framework for goals and actions that makes every goal detailed and specific so you can clearly understand what you’re setting out to achieve, how it’s measured, who is responsible, and when it’s due. To reach your strategic objectives, you need to set goals – short-term, more immediate milestones that stretch your company to reach its full potential.