Mon.Aug 02, 2021

article thumbnail

Objections in Sales Presentations

Software Sales Guru

Objections in Sales Presentations Overcoming objections is an important step in the sales process, but it’s one of the most dreaded parts of sales. No one likes handling objections, but when they come out of left field they can throw off your game – and your sales forecast. I’m going to make the argument that if you are getting regular objections and stalls from buyers, Read more.

Sales 147
article thumbnail

Micromanagement — The Pros and Cons That Every Manager Should Know

The Center for Sales Strategy

Every manager or business leader has their own style of managing their teams. While some managers believe in empowering their subordinates with autonomy, others like to keep the discretion to themselves. However, the smartest of managers are those who keep modifying their management styles with the latest workplace trends. Speaking of workplace trends, you already know that a lot about workplaces are changing at a swift pace.

article thumbnail

How to Plan the Perfect Customer Visit [+ Agenda Template]

Hubspot Sales

Now that the world is opening back up, it’s time to get out there and meet your customers face-to-face. For many newer customers, this might be their first time getting to spend time with you — especially as conferences have moved online. Creating that connection is invaluable. But before you book that plane ticket, it’s essential to create a plan. Planning the perfect customer visit will ensure that you meet your goals and that your customer meeting will be successful.

Meetings 129
article thumbnail

Why Modern Leaders Don’t Need to Have All of the Answers

Sales Gravy

On this episode of the Sales Gravy Podcast, Jeb Blount who is the author of People Follow You, sits down with Wanda Wallace, author of You Can't Know it All. In this power-packed conversation Wanda and Jeb discuss why exceptional leaders don't need to have all of the answers. Instead, top leaders focus on making themselves obsolete through coaching and developing a team of experts who know how to get the job done.

article thumbnail

2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

article thumbnail

First Line Sales Managers are the Fulcrum for Improved Performance, No Matter What “Lever” You Choose

Customer Think

“If I Had a Lever Long Enough…” — Archimedes A question that often comes up from sales leaders during workshops or advisory services is: “What’s the most effective lever for me to improve my organization’s performance?” Too often, individuals want to skip ahead to that favored of all consultant answers, “It depends.” Not me.

article thumbnail

A quick guide to sales analytics (+ key sales metrics to watch)

Zendesk

Imagine you’re in high school and trying to prepare for an AP calculus test, but your teacher never gave you homework, a study guide, or a practice test. You likely have no idea what information to study or how you’ll perform on the AP exam—not an ideal situation. The same is true when trying to build a sales team and a sales strategy without sales analytics.

More Trending

article thumbnail

The importance of making emotional connections with customers

ACT

Marketers talk a lot about “making connections” with customers, but what does that really look like in practice? It usually starts with understanding your target market or audience — their demographics, pain points, and needs. You might then create buyer personas as a way to understand a typical buyer as a real person. While these are all important aspects of a marketing strategy, building loyal customer relationships is about more than selling the right products and services.

article thumbnail

NICE CXone Powers Faster and Smarter Self-Service and Better Prepared Agents with New Digital-Centric AI Innovations

Customer Think

The NICE CXone Summer 2021 release empowers enterprises to engage customers where their true journey begins and delivers answers faster than ever, ensuring next-gen, digitally fluent CX.

article thumbnail

Why Modern Leaders Don’t Need to Have All of the Answers

Jeb Blout

On this episode of the Sales Gravy Podcast, Jeb Blount who is the author of People Follow You, sits down with Wanda Wallace, author of You Can’t Know it All. In this power-packed conversation Wanda and Jeb discuss why exceptional leaders don’t need to have all of the answers. Instead, top leaders focus on making themselves obsolete through coaching and developing a team of experts who know how to get the job done.

article thumbnail

Aug 02 – Customer Success Jobs

SmartKarrot

Role: Strategic Customer Success Manager Location: Austin, TX, US Organization: Rapid7 As a Strategic Customer Success Manager, you will consistently achieve monthly and quarterly renewal revenue targets, striving for a high percentage of on-time revenue retention. Develop and maintain strong, multi-level relationships with F500 customers ensuring that Rapid7 solutions support the ongoing needs and security objectives for each customer.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

OKRs: An Opinionated Guide To Driving Performance

ClearPoint Strategy

In 2018, venture capitalist John Doerr wrote a book called Measure What Matters. It opens with an account of the day he visited “young” Google in 1999—the day he presented an ambitious goal-setting practice called OKRs that would, he told the assembled group, “guide you to the mountaintop.” All these years later, it’s pretty clear this OKR system worked.

article thumbnail

Top 10 tips to get, keep and grow client business, with Jenny Plant

Account Management Skills

Welcome to Episode 42. The first ever episode of this podcast went live on August the fifth 2020. So one year on almost to the day, and I’m reflecting on the privilege I’ve had of interviewing some of the most interesting and experienced people in the creative agency world. My goal as always, for you is to come away with helpful tips, ideas, golden Nugget nuggets of wisdom, and reminders for how to keep and grow existing client relationships.

article thumbnail

The PartnerTap Difference: Enterprise-Grade Account Mapping Technology

PartnerTap

At PartnerTap, we set out on a mission to build a platform that drives revenue for every single partnership. As a result, we created account mapping technology specifically for enterprise channel and sales teams. However, the current reality is that companies invest in partnerships that never generate revenue. Hence, “partnerships have a 70% failure rate” according to HBR , which is an abysmally low figure.

article thumbnail

Keeping track of multi-channel marketing campaigns

Crank Wheel

Today, every campaign must compete and deliver across multiple channels - your customers don’t live in a single app or network, and neither can you.

article thumbnail

1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.