SBI Growth

FEBRUARY 11, 2021

As 2020 is finally in the rear-view mirror, the workplace as we have known it looks drastically different. Sellers are growing accustomed to the remote working environment, and the top players have quickly transformed their workflows to accompany the rapid.

Organization 143

Organization Remote Working Sales B2B 143

The Center for Sales Strategy

FEBRUARY 11, 2021

By embracing technology such as lead intelligence, marketing automation, and effective use of a CRM, salespeople can waste less time doing data entry, understand more about their leads, and document all of this information so it's shared across the organization. In this post, we'll review each one of these productivity-enhancing technologies, enabling you to be one of the co mpanies that gains a substantial advantage over competitors and develops a more productive sales team.

CRM 109

CRM Organization Marketing Sales 109

Freshworks

FEBRUARY 11, 2021

In many organisations there is an ongoing debate, and power struggle, about who should own the customer experience – is it marketing, operations, or does it sit with the CEO? There are advantages and drawbacks to it being owned by a specific function, and many people have started to question if only one function should be leading this. Knowing its importance, this article looks at what the best approach is for owning the customer experience and the implications it has on customers.

Customer Experience 111

Customer Experience Procurement Finance Acquisition 111

Agile CRM

FEBRUARY 11, 2021

Customer relationships are at the heart of every business. It doesn’t matter what size or type of company you own, there is no substitute to creating lasting and strong customer relationships. It is no longer about making a sale because long gone are the days when customers obliged to simple product advertisements and sales catalogs. Pitching a product directly to customers doesn’t work anymore, simply because they have evolved.

CRM 98

CRM Decision-making Digitalization Profitability 98

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

SBI Growth

FEBRUARY 11, 2021

Regardless of your industry, the number of employees, annual revenue, or any other characteristic, SBI has seen several similarities in how market-leading companies build their revenue plans. These companies are defined as the top 9% of organizations that grow organically.

Organization 77

Organization Marketing B2B Sales 77

CoSell

FEBRUARY 11, 2021

"Making sales more human is the secret to ongoing success." —Pete Ryan, CEO, and Founder of CoSell Making sales more human is the heart of co-selling. I've just been talking in-depth with CEO and Founder of CoSell, Pete Ryan. I thought you'd like to hear how his commitment to making sales more human is shaping collaborative selling. Making sales more human is an idea whose time has come.

Virtual Selling 59

Virtual Selling Profitability B2B Sales 59

SalesGlobe

FEBRUARY 11, 2021

By Mark Donnolo. When I hear the words “strategic account planning” in a meeting, I usually notice a range of involuntary visceral reactions, from understated moans to eye-rolls and furrowed brows. Nobody thinks of account planning as aspirational. It’s often mind-numbing pain followed by an executive presentation where you get picked to death about something you don’t believe in anyway.

Account Planning 52

Account Planning Supply Chain Value Proposition Account Management 52

Zendesk

FEBRUARY 11, 2021

How did your life change during lockdown? Whether you spent it muting and unmuting yourself in meetings on Zoom, or logging your kids into online classrooms, it comes as no surprise that digital interactions have surged to an all-time high according to Zendesk’s Customer Experience Trends 2021 report. Regardless of whether or not companies were ready, the pandemic accelerated the digital technology adoption timeline from five years to three months.

Digitalization 52

Digitalization Customer Experience Communication Remote Working 52

Strategic Planning and Management Insights

FEBRUARY 11, 2021

If the year 2020 has taught us anything, it has taught us that the future is uncertain.

Management 78

Management 78

Aepiphanni

FEBRUARY 11, 2021

Some start-ups think that hiring or outsourcing a business setup consultant is an unnecessary expense, and so they overlook them. But the truth is that start-ups and new entrepreneurs should seek the help of business consultants for hassle-free business setups. Business consultants offer you valuable advice and guide you through the complete process of establishing a new business.

Investors 40

Investors Facilitation Profitability Marketing 40

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

SmartKarrot

FEBRUARY 11, 2021

Role: VP of Customer Success Location: New York, NY, US Organization: Cecelia Health As a VP of Customer Success, you will launch and manage customer programs and coordinate with internal teams to ensure their initial and ongoing success. Develop a deep understanding of customer needs, use cases, and business objectives. Manage a high performing team with a growing portfolio of healthcare customers.

Customer Success 10

Customer Success Onboarding Healthcare Finance 10

Nutshell

FEBRUARY 11, 2021

Publishing blog content on a regular basis creates value for your company by attracting new visitors to your website and aligning your brand name with expertise. But do you know how much each one of your blog posts is actually worth —in terms of actual revenue for your company? Knowing the cash value of your content program helps you determine how much of your marketing budget to put towards blog publishing, and how much to pay freelance writers for individual blog articles.

Marketing 62

Marketing CRM Publishing Performance Review 62

SmartKarrot

FEBRUARY 11, 2021

3.5 Billion. Yes, you read that right! That is the number of daily active social media users around the world today. This constitutes almost 45% of the entire population of the globe. The usage of Social Media is ever-increasing and is without a doubt, one of the most sought after online activities globally. With that, Social Media has played an instrumental role in empowering the new-generation customers.

Media 10

Media Customer Success Artificial Intelligence Advertising 10