Account Manager Tips
AUGUST 10, 2021
Build your business with client referrals Client referrals are a powerful business growth strategy. You ask your clients to recommend you to people they know. How hard could it be? Really hard. So if the idea of asking for a client referral scares you even just a little, you're not alone. Follow this step-by-step guide on how to ask, and get your clients to say "Yes," to a referral.
Strategic Account Management Association
AUGUST 10, 2021
SAMA just released its biannual report on SAM and KAM compensation trends and practices. Chad Albrecht, Managing Principal of ZS Associates, and Joel Schaafsma, SAMA’s Research General Manager, have offered us a sneak preview of some key findings. As an added bonus, they also shared some levers best-in-class companies are using to incentivize SAMs in today’s world.
The Center for Sales Strategy
AUGUST 10, 2021
Client retention is and will always be pivotal for the success of businesses. In fact, client retention is a true measure of the experiences an organization delivers to its clients. Based on these experiences, clients or customers decide if they want to continue business with a given firm or not. In other words, a company’s ability to retain its customers has a huge impact on revenue generation and profitability.
Customer Think
AUGUST 10, 2021
The integration of these capabilities into Pipeliner CRMs offering is an industry-first, enabling users to enjoy expanded functionality without the added cost for expensive third-party add-ons.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Zendesk
AUGUST 10, 2021
The global pandemic made staying home and going online a necessity. But what started as an emergency order quickly became the new way of life, giving rise to a truly digital-first marketplace. In fact, the Zendesk Customer Experience Trends Report found that ecommerce sales increased by 30 percent in 2020. Today’s customers also care about different things than they did pre-pandemic.
Customer Think
AUGUST 10, 2021
New product offering capitalizes on platform’s rich data set to provide immediate view of customer journeys, empowering brands to proactively optimize the digital experience.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Zendesk
AUGUST 10, 2021
With so much still uncertain and a new variant delaying some companies return-to-work plans , we are more reliant than ever on cloud solutions that allow us to connect and collaborate remotely. SaaS startups have a real opportunity to capitalize on the shift to a truly digital-first world, and among the top cloud companies named in the Forbes Cloud 100 this year, the vast majority are using Zendesk to give their customers a great experience.
Crank Wheel
AUGUST 10, 2021
Before you get into the actual business, what is the first step? Lead generation. No matter what, but a large part of the organizational success depends on quality leads. But, the question for many is, ‘How can I generate sales leads?
Revenue Storm
AUGUST 10, 2021
Almost every technology company and salesperson on the planet is selling some form of Digital Transformation today. As much as we would like to think those words enchant and motivate our clients to buy, typically what they think is “expensive, long cycles, risk, and potential failure.”. The sad truth is everybody selling Digital Transformation sounds the same.
Customer Think
AUGUST 10, 2021
LinkLive gives healthcare providers a dynamic, safe, and secure means for digital patient engagement through virtual channels in one centralized solution.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Zendesk
AUGUST 10, 2021
The global pandemic made staying home and going online a necessity. But what started as an emergency order quickly became the new way of life, giving rise to a truly digital-first marketplace. In fact, the Zendesk Customer Experience Trends Report found that ecommerce sales increased by 30 percent in 2020. Today’s customers also care about different things than they did pre-pandemic.
Strategic Communications
AUGUST 10, 2021
Not many people remember a product called Zima , and that’s the point of this post. As a marketing professional, I’ve always been interested in new product introductions and advertising campaigns in general— how well do they work? how long do they “run” (suggesting that the positive effects are continuing to produce results or, if nothing else, that the agency and client haven’t “pulled the plug” prematurely).
QYMATIX
AUGUST 10, 2021
B2B pricing strategies are experiencing a radical transformation in manufacturing and wholesales. One of the surprising by-effects of the 2020-2021 pandemic is that employing dynamic pricing software has become unavoidable for manufacturing and industrial distribution companies. A pricing analytics software supports B2B sales teams by providing accurate pricing prediction.
Customer Think
AUGUST 10, 2021
Acquisition Will Enhance Verint Customer Engagement Platform with Additional Social and Messaging Channels and Further Expand its Conversational AI Capabilities.
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How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.
SBI
AUGUST 10, 2021
4 Powerful Ways to Prove Sales Enablement ROI. By George Donovan, Allego. The era of rep-centric sales enablement has arrived—and it couldn’t have come at a better time. With the uncertain economy, the rise in hybrid teams due to the pandemic, and tightening budgets, it’s more important than ever for companies to equip their sales teams to produce at the highest level.
SmartKarrot
AUGUST 10, 2021
Role: Senior Director, Customer Success – Strategic Accounts Location: San Francisco, CA, US Organization: Checkr, Inc As a Senior Director of Customer Success, you will define and execute on a scalable strategy for driving adoption and growth across the customer base. This includes defining, inspecting, and reporting on an operating cadence that enables proactive action.
Apptivo
AUGUST 10, 2021
Welcome back to the latest edition of Apptivo’s product updates. Apptivo will go through custom updates almost every week in order to boost the customer experience. In this also, we have picked some of the applications to introduce new feature and functionality along with updating the existing features. Let’s quickly take a peek at our new updates.
SmartKarrot
AUGUST 10, 2021
What makes for a successful business in a customer-focused economy? A world where eCommerce is ruling and online shopping/transactions are the norms? Where market competition is fierce, the buyer has a lot of choices and significantly less patience? We could come up with a dozen points of what works here, but all of them will converge at one word: data.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
SmartKarrot
AUGUST 10, 2021
If you had to design your business website from scratch, there are lesser chances of things going wrong. And the reason behind that is simple – you have a clear-cut task and you exactly know what you have to accomplish. However, the same does not hold true for creating a SaaS product roadmap. Designing a roadmap for your product is not that straight and needs creative thinking, visualization, and planning that is subjective in nature.
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