Thu.Jan 28, 2021

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Using Data to Drive Sales Strategy & Execution

SBI Growth

As the calendar has turned to 2021, top-tier NFL teams are preparing for deep runs in the playoffs. Others are going back to the drawing board, diagnosing what went wrong and how to turn it around next season. These narratives.

Sales 147
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6 Things the Best Salespeople Never Do

The Center for Sales Strategy

So much has been said and written about what top sellers do to set themselves apart from the average and low performing salespeople. Let’s look at this from a different angle. What things do they make certain to NEVER do? In order to fully understand what makes a high performing sales person, it’s helpful to recognize behaviors NOT exhibited by this elite group.

Sales 132
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13 Indispensable Lean and Six Sigma Tools and Techniques

Kainexus

Six Sigma is a business methodology focused on improving the quality of goods or services an organization produces by reducing variance in the production process. Six Sigma leaders know that when a production process lacks the stability to create high-quality output consistently, it will continue producing defective products until someone intervenes and improves the process.

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Grab The Reins: 7 Steps To Up Your Virtual Sales Game

CoSell

As you grab the reins for virtual selling, it’s good to know that digital selling the way to go. According to recent reports from McKinsey, virtual selling is the name of the game for B2B companies. It’s central to how to thrive in the new economy. Let’s look at how people around the world are responding to, adapting to, and embracing virtual selling.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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[New White Paper] The 11 Principles of Influence in Sales

RAIN Group

A seller’s job is to drive change. The best sellers lead sales conversations down the right path by asking strong questions, setting the agenda, sharing ideas, summarizing and communicating the impact of taking action, involving the buyer in creating a solution, and inspiring action.

Sales 58
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Boost Leadership Effectiveness with This Book Discussion Guide

EcSell Institute

Photo by Hattie Kingsley Photography. As of today, thousands of leaders across the globe have purchased a copy of The Coaching Effect book. We know this because we recently had to replenish our warehouse with a second printing of the book written by our very own CEO, Bill Eckstrom, and President, Sarah Wirth. Both authors have spent over a decade researching the activities, behaviors, and performance of leaders.

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Boost Leadership Effectiveness with This Book Discussion Guide

EcSell Institute

Photo by Hattie Kingsley Photography. As of today, thousands of leaders across the globe have purchased a copy of The Coaching Effect book. We know this because we recently had to replenish our warehouse with a second printing of the book written by our very own CEO, Bill Eckstrom, and President, Sarah Wirth. Both authors have spent over a decade researching the activities, behaviors, and performance of leaders.

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4 Ways to Announce Price Increase to Customers without Losing Them

SmartKarrot

Increasing price periodically is inevitable for any growing business. There are multiple factors that account for price increase like rising production cost, staff salary hike, revenue growth, or upgrading the product. While it is a necessary step to keep your business running, it surely is not pleasant for your customers. Hence, announcing price increase to customers must be done carefully so you don’t lose them.

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Customer Service CRM: What to Look For in 2021

Agile CRM

Gone are the days when customer relationships and personalization tactics ended at first name salutations and merely addressing queries on time. People have evolved and so have their needs. The need of the hour is to be proactive with customer services. With the advent of interactive social media tools and other means of communication for customers to get in touch with their favorite brands, people expect companies to be more transparent and open about their operations.

CRM 52
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Jan 28 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Remote, United States Organization: 3DLOOK As a Vice President of Customer Success, you will architect and build the customer success organization to support customers from onboarding and training through to long-term multi-year contracts at scale in support of the revenue ambitions. Define, map, and optimize the customer journey to increase renewal rates and minimize churn.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Why the lack of personalization in sales must be addressed in 2021

SBI

Why the lack of personalization in sales must be addressed in 2021. There’s a paradox in sales. Surveys reveal that both salespeople and buyers are strongly in favor of personalization: 64 percent of salespeople believe that the personalization of sales materials helps close deals, while 86 percent of buyers expect salespeople to personalize their experience.