Thu.Nov 12, 2020

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How to Help Your Field Sellers Thrive in a Virtual World

SBI Growth

While the world innovated rapidly and continually adopts many advanced technologies, the sales environment is still catching up. In most cases, face-to-face selling was the top method or process, allowing for strong relationship building, effective communication, and the ability to.

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How Discovering Needs Virtually Differs from Face-to-Face

Showpad

Today’s guest post is written by Andy Springer, Chief Client Officer of the RAIN Group. It doesn’t matter what you’re selling; effective salespeople know people don’t buy products and services. They buy solutions to needs. It’s your job then, as a seller, to uncover those needs. Unfortunately, many sellers struggle here, especially when selling virtually (at least according to buyers).

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‘Enterprise software is recession proof, ‘ according to a new report that tracked how the pandemic affected 400 firms

Openview

The post ‘Enterprise software is recession proof, ‘ according to a new report that tracked how the pandemic affected 400 firms appeared first on OpenView.

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The Right Way to Talk About Standard Work with Your Staff

Kainexus

We've written about standard work in the past, but it is often a topic that is overlooked or misunderstood in the continuous improvement process of many organizations, so it's definitely worth revisiting. If you’re in the process of implementing Lean , Kaizen , Six Sigma , or another method of continuous improvement , we strongly recommend making standard work a part of your process.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Want More Partner Leads? Develop a Strong Partner Mindset

PartnerTap

Let’s face it cold calling is hard but throw in a global pandemic and it’s even harder. If you want to gain access into key accounts, focusing on your partners is time well spent. However getting your partners to the point of sending you leads that garner successful business outcomes takes work. If you feel like you aren’t getting enough partner leads or those partner leads aren’t the Glengarry leads you’re looking for, it’s time to develop a partner mindset.

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5 Strategies to Reduce Hiring Time in Your Company

CMOE

Hiring new talent is a key function of Human Resources, so the time it takes to find a suitable candidate for an open position is an important performance parameter for the HR team. Keeping the time-to-hire short is important to control recruiting costs and keep the organization running smoothly. It also ensures that you can snap up talented candidates before your competition.

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How to improve customer relationships with conversational support

Freshworks

Your current ticketing workflow may be designed to have operations moving as swiftly as possible, but are your customers getting the seamless experience they deserve, even when they run into problems? Personal, sincere, one-on-one conversations are key to creating broader, more beneficial relationships on both sides. Instead of outsourcing customer care and brushing it under the carpet, make incredible customer relationships your USP.

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#003 The Marketing & Sales Divide – The Value in the GAP

KAMCast

???? ???????? ??????????????: In many organisations, the divide between the sales and marketing teams cause real problems. Silo working, a blame culture and all while the business is missing the opportunity to close the gap and add more value for customers and prospects, …ultimately increasing the chances of winning more business. I talk to Grant Leboff from Sticky Marketing, one the UK’s leading Sales and Marketing experts.

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Conversational CX: The next big thing for the Next Normal

Freshworks

Jump ahead. . Hold on—you don’t have to. Just look around: The Next Normal is already here. . The change is already upon us. As the business world was just getting the contours of the infinitely evasive nature of the millennial customer, the real world changed. The advent of the Covid-19 pandemic and its slow, phased ebb is taking the wraps off a new and strange world order.

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[Free Download] The Ultimate Virtual Selling Toolkit

RAIN Group

Experts—including us!—keep touting the need to transition to virtual selling. But virtual selling isn’t a switch you flip on and off, nor is it your in-person sales process delivered via Zoom. It’s an integrated approach to meeting buyers where they are and when they are in world that looks vastly different than it did just a year ago.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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4 Low-Touch CS Model Myths

Strikedeck

Zahra talks about the 4 myths associated with a low-touch Customer Success model.

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Nov 12 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Remote, United States Organization: OODA Health As a Vice President of Customer Success, you will be responsible for delivering on customer success goals, such as renewals, through individual / direct efforts, and managing a team. Create a customer success plan, including the necessary infrastructure to manage a scaled and effective customer success organization.

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How to seal the deal in 2020

PandaDoc

There’s one aspect of sales that never changes—the importance of time. The sound of the countdown begins each day of every week of every month of every year. For the most part, the sales process comes down to two things: numbers and time. And they go hand in hand. You spend days, weeks, and months racing away against that clock to ensure that you hit quota.

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What is Customer Revenue and How to Optimize It?

SmartKarrot

Most of the businesses have multiple sources of revenue that they generate. Few of the revenues come from their core services and products and are called operational revenue. Other revenues are called non-operational revenues that come from sources like interest or dividends. But out of all the revenues, the most common and primary source of revenue is the customer revenue.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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How To Perform A Gap Analysis In Healthcare

ClearPoint Strategy

The optimal use of time, money, materials, and human resources is perhaps more important in healthcare than in any other industry. With a myriad of fast-changing regulatory requirements and a high-stakes mission of saving lives, healthcare organizations must constantly strive to deliver the highest quality service while controlling costs and managing resources as efficiently as possible.