Thu.Mar 18, 2021

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Recruitment and Selection Is a Deadly Phrase in Talent Acquisition

The Center for Sales Strategy

There is an inherent danger in grouping two items together for conversational purposes, even when they go together. The danger is when they are always tied up in one phrase; they begin to sound like they are the same thing. Peanut butter and jelly go together, but they are not the same thing. The same rings true for recruitment and selection.

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Managing the Pipeline to Improve Win Rates

Sales Readiness Group

Managing your team’s sales pipeline is both an art and a science – and that’s why it’s one of the most challenging aspects of sales management. At the heart of this challenge are differing perspectives as to what constitutes a healthy pipeline.

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What is an SLA: Definition, Examples, and Tips for Small Businesses

Groove HQ

Find out how small businesses can benefit from understanding the principles behind SLAs. The post What is an SLA: Definition, Examples, and Tips for Small Businesses appeared first on Groove Blog.

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An Overview of DMAIC for Beginners

Kainexus

DMAIC (pronounced d?-MAY-ick) is a data-driven technique used to improve processes. It is a key tool of the Six Sigma methodology, but it can be implemented as a standalone improvement method or as part of other process initiatives like Lean. The technique is simple, yet powerful. It brings structure to the improvement process and helps teams explore potential solutions, decide a course of action, and implement process controls in short order.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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We support the Asian American and Pacific Islander community

Zendesk

Following a year of xenophobic rhetoric and racist attacks amid the pandemic, Asian Americans have faced racist violence at a much higher rate than ever before. Last year, reported hate crimes against Asian Americans rose by 150%. Many of these, specifically against the elderly and Asian-owned businesses, have occurred in our own communities. And while we see anti-Asian violence happening nationwide, the appalling uptick in recent attacks has been particularly focused in the Bay Area.

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How Jeb Blount Jr Learned to Love Sales

Sales Gravy

On this fun Sales Gravy Podcast episode, Sales Gravy Master Trainer Gina Trimarco and Account Executive Jeb Blount Jr discuss how they learned to love selling. From cold calling, to losing deals, and all of the challenges in between, you'll love the story of how a young college grad finds his way in the sale profession. We want to hear from you. Let us know what you think about this episode – we love your comments and questions.

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Remote Selling Viewpoints with George Donovan of Allego

SBI

Remote Selling has become an important focus for every sales organization. Digital sales technologies, by default, are what enables remote selling. In this interview series, we ask executives at leading salestech companies to describe how their customers are leveraging technology, what metrics are now possible, and more. . Q: What are your customers doing to adapt to - or leverage - the trend towards distributed sales teams and remote selling?

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The New Normal of Selling: Part 2

Chally

Hiring in the New Normal – identifying sales candidates who will thrive through changing sales approaches and structures. Finding the right sales candidates who can sell successfully has always been tough. Once hired, a salesperson’s success in achieving an organization’s sales goals can be explained with an even 50/50 split between the individual’s fit for the role and the performance conditions surrounding the sales role [i].

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#013 What does a strategic conversation look like?

KAMCast

IN THIS EPISODE: Do you wish your team members were having more strategic conversations with your key accounts? Do you have a clear understanding of what strategy is? Does your team have a clear understanding of what strategy is? It’s fair to say that the S word – strategy – gets bandied around a lot in business - we even talk about it as one of our guiding pillars for success in KAM.

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B2B Pricing in a Changed Economic Environment

Blue Canyon Partners

Price Volatility – Supply Shocks and Demand Shocks. Many demand patterns have shifted since the upheaval in the global economy that began in March of 2020. As a result, there have been many curious pricing changes. In our daily lives, I am sure all of us have noticed significant price shifts in staples of our consumption – gasoline and groceries.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How to Create an Effective Continuous Sales Learning Program

Showpad

On Wednesday February 25th, Showpad’s own Russell Wurth was joined by Forrester Principal Analyst, Jennifer Bullock in Delivering Sales Learning That Sticks, a webinar that discussed how to build a continuous learning program that keeps reps sharp. This post will recap Russell and Jennifer’s main talking points, giving you ideas on how to approach rep training, set expectations and the 5-step framework you can use as you go about building your learning program.

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Mar 18 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Greater Minneapolis-St. Paul Area, US Organization: Sportsdigita As a Director of Customer Success, you will elevate the customer experience by being the subject matter expert and sharing best practices and key success factors as well as understanding the client’s business objectives, strategy and pain points.

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Agile in Customer Success

SmartKarrot

Working in software projects often becomes clumsy when there are a lot of processes involved that include following the development lifecycle, heavy dependency on cross-functional collaboration and adapting to the customer’s evolving demands. Agile methodology has been introduced to meet such challenges and have been widely adopted by software companies.