Software Sales Guru

JANUARY 4, 2021

The Open Diagnostic Probe in the Perfect Discovery Call The open diagnostic probe serves as an alternative to a premature presentation. Presenting too early directs the conversation to the seller’s solution and almost always leads to a premature disqualification by the buyer. A generic presentation convinces the buyer that seller’s solution is not a fit for their unique, specific needs.

Software 130

Software Software Sales 130

Hubspot Sales

JANUARY 4, 2021

If you worked as a doctor or sky-diving instructor, you would be well-versed in your job's risk levels. It would feel like second nature to talk about it. Why not in sales? Risk management in sales feels less like second nature and more like a second thought. Understanding your risk is essential for your business and the team's ongoing health, but it doesn't require rocket science.

Management 128

Management Sales Decision-making Profitability 128

Sandler Training

JANUARY 4, 2021

Mike Montague interviews Brian Jackson, Sandler trainer from San Diego, on How to Succeed at Leading a Diverse Team. The post How to Succeed at Leading a Diverse Team [PODCAST] appeared first on Sandler Training.

Leadership 126

Leadership Management 126

Hubspot Sales

JANUARY 4, 2021

There are two words that can strike fear into the heart of any salesperson: "cold call.". But, challenging as it may be, the ability to pick up the phone and create a relationship is a critical skill for any successful salesperson. While those first few phone calls may cause your heart to pound and your forehead to perspire, a calling campaign can be an incredibly lucrative endeavor for those who decide to brave it.

Energy and Utilities 112

Energy and Utilities Sales Decision-making Media 112

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Engage Selling

JANUARY 4, 2021

Over the past few months, due to travel restrictions, companies have been conducting more and more product training sessions. I’m not opposed to product training, but it’s critical that we don’t pitch product features to our customers. Instead, what we … Read More » The post Know the Different Types of Customer Value | Sales Strategies first appeared on The Sales Leader.

Customer Value 104

Customer Value Sales Sales Training 104

Sandler Training

JANUARY 4, 2021

Mike Montague interviews Wade Rowan, Sandler trainer from Chattanooga, on How to Succeed at Identifying Your Personal Advantage. The post How to Succeed at Identifying Your Personal Advantage appeared first on Sandler Training.

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107

Sandler Training

JANUARY 4, 2021

Michelle Prince is the best-selling author of her first book, “Winning In Life Now" and is a highly sought after Zig Ziglar Motivational Speaker. The post How to Succeed at Leveraging the Power of Authority [PODCAST] appeared first on Sandler Training.

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The Center for Sales Strategy

JANUARY 4, 2021

Congratulations! You made it through 2020, and a new year is upon us. Business is not going to look the same as it did this time last year. The pandemic hasn’t just caused pivots — it’s caused permanent change. But all change is not bad! 2021 presents significant growth opportunities for organizations that can Accept, Adapt, and Accelerate from the lessons this year taught us.

Organization 88

Organization Sales 88

SmartKarrot

JANUARY 4, 2021

As a customer success leader, you likely feel strong ownership of the “customer experience” and its outcomes. That’s why it’s so painful when you do everything in your power to help customers thrive only to see disappointing results in sentiment or retention. You can go back to the drawing board–improve analytics, update playbooks, adjust team member incentives–but there’s also an inconvenient truth to address.

Customer Experience 19

Customer Experience Customer Success Stakeholders Onboarding 19

SuperOffice

JANUARY 4, 2021

There is one constant that shapes the survival, stability, and success of a company: relationships. That’s why customer relationship management (CRM) software has become a fundamental part of a company’s strategy to accelerate sustainable, long-term growth. CRM software offers a way to get to know customers more deeply and create a relationship-focused ecosystem that unites the 4 pillars of your company’s operations: marketing, sales, support, and customer feedback.

CRM 52

CRM Software Software Decision-making 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

SmartKarrot

JANUARY 4, 2021

Role: Vice President, Customer Success Location: San Francisco Bay Area, US Organization: BrightEdge As a Vice President, Customer Success, you will consult on strategic initiatives and opportunities to drive innovation and value for customers. Drive metrics on performance and processes to achieve corporate and customer objectives, provide the best customer experience and consistently achieve team productivity, and customer satisfaction targets.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Customer Experience 10