Mon.Apr 05, 2021

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THE 10-K FILING: THE MOST IMPORTANT DOCUMENT THAT SAMS NEVER READ

Strategic Account Management Association

By Jacques Sciammas, President, Selling to Executives. In the age of convenience, where same-day deliveries have become the gold standard and news articles are now conveniently timed down to the second, our need for accurate and concise information has never been more pressing. So why on earth do we still bother with documents numbering hundreds of pages, sans picture and color?

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Sales Calendar: 3 Reasons You Need One

The Center for Sales Strategy

You mean well. You want to do it better this year. But, somehow every year, it gets away from you. We all have good intentions each year to do a better job planning, selling, and tracking all of the major sales opportunities for our organization. This is why you really need to start planning using a sales calendar.

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Working remotely: Pros, cons, and secrets to success

Zendesk

When the COVID-19 pandemic hit, most companies and workers weren’t ready for remote work life. But in the midst of the global health emergency, we were all forced to adapt to this new normal. Now, about a year into living in a pandemic-struck world, many of us have settled into new routines. A recent PwC study found that 83 percent of companies think they’ve successfully transitioned to remote work.

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5 principles of great customer service

Crank Wheel

Rule number one: customers are always right. If they’re not, rule number one applies. This isn't an understatement. In fact, when you run a business, you'd do many things to delight your customers.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Set a Cadence of Communication

Peter Simoons

Tip 7: Set a Cadence of Communication. Did you know that in any orchestra, the most important member is actually the conductor? The individual musicians making up the orchestra may know how to play their piece, but they can’t achieve the unity and harmony required in playing a symphony without the conductor’s guidance. The conductor is the one with the plan of how the symphony should sound, and so they have to direct when and how every note should be played to create the desired unit

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6 Entrepreneurship Myths to Leave Behind in 2021, According to Successful Founders

Hubspot Sales

Perform an online search for 'advice for entrepreneurs' and over 149 million results pop up. Sprinkled among those tips are hundreds of entrepreneurship myths that don't hold true for today's founders. Even worse, the advice is often vague and lacks in-depth insight. "Challenge yourself.". "Do work that matters.". "Don't take 'no' for an answer.". As an entrepreneur , how do you decipher which myths are hurting more than helping?

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Things Salespeople Should Not Say – #5

Sales Outcomes

5 Things Salespeople Should Not Say. “You should know this about the competition” “What do I have to do to get your business?” “What if I said…?” “Think about it and let me know.” “It’s our policy we don’t…” Here’s the fifth and final post in our series of Things Salespeople should not say.

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April 05 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Experience Location: Atlanta Metropolitan Area, US Organization: Reibus International, Inc As a Director of Customer Experience, you will own the customer journey from initial outreach through user onboarding, and post-sale follow-up. Works closely with all other functional teams to deliver world-class service for the users.

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The top 10 skills every digital marketer should have

Nutshell

Like driving a manual transmission or anything theremin-related, there are tons of skills that go out of style. However, in the world of digital marketing, there are plenty of skills that withstand the test of time too. If you’re looking to master the ins and outs of digital marketing, it’s in your best interest to add these to your repertoire, your resume, and most importantly, your brain.

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40 tips for remote work

Insightly

For most of us, remote work has lasted over a year now. Many of us are facing a future where remote work is here for a long while. According to Gartner , “a hybrid flexible workforce will be the future of the work, with both remote and on-site options as part of the same solution to optimize employers’ workforce needs.”. Here, we share our tried-and-true advice for another year —or more— of working from home.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Top 10 Product-Led Growth Metrics

SmartKarrot

Making sure customers love your product is important for any business. Growing a company is all about that customer friction is minimized and customers feel attached to the company. It is necessary to make sure customers use the product in its best way to get value. Product-led growth is necessary to optimize ROI, find customer journey bottlenecks, and increase product adoption.