Thu.Jun 02, 2022

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Benefits, Tools, & Examples of the Lean Business Model

Kainexus

The Lean business model is about making continuous improvements to business operations and implementing processes that result in optimum business efficiency. The desired results are reached by removing ineffective processes, identifying and eliminating unprofitable products, and improving team productivity. The Lean approach is sometimes referred to as operational excellence or continuous improvement.

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Unless Your Customers Are Like You, You Shouldn’t Treat Them Like They Are

Strategic Communications

Over the years I’ve noticed a dangerous tendency—among myself and others—to assume that we “know” our customers, or target customers. Because we think or believe something, we assume that—of course!—others think or believe as we do. They don’t. This was driven home to me a while ago as my husband was watching the MLB All-Star Game. “Great!

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Conversational data orchestration for smart, seamless CX

Zendesk

To deliver a seamless customer experience, businesses need a conversational CRM that makes it easy to connect their systems so data and work automatically flow across them. Unfortunately, companies often have to choose between pre-built solutions that don’t fit their business and custom solutions that are expensive and time-consuming. Zendesk can meet you in the middle.

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How GUBI went from limited account insight to complete stakeholder visibility

Arpedio

Client Case study. How GUBI went from limited account insight to complete stakeholder visibility. Download full case study. about GUBI. GUBI is an international design house of furniture, lighting and interior objects with a key position in the global design scene. Its designs are sold through leading retailers worldwide, its own webshop, as well as to office spaces, hotels and restaurants.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Jun 02 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: San Francisco, CA, US Organization: Convex As a Director of Customer Success, you will manage and support a team of talented Customer Success Managers and Renewal Managers. Own on-boarding, account management, renewals, and health KPIs for the Commercial (smaller) and Enterprise (mid to large) customer segments.

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3 Steps to Better Manage Reviews

ReviewTrackers

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5 Surprising Research-Backed Tips That Will Boost Your Team's Productivity

Hubspot Sales

Productivity is the lifeblood of a high-performing sales team — the key factor that separates truly exceptional teams from their "middle of the road" counterparts. So naturally, as a manager, one of your first responsibilities is ensuring that your reps are as productive as possible. But how do you get there? What tricks and tactics can you implement to keep your team working to its full potential?

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6 Ways to Improve Participation Rate of Your B2B Loyalty Programs

SmartKarrot

The global loyalty program market stood at approximately $181 Billion in the year 2019. The market is fast-growing, and it is expected to reach $195 Billion by the end of 2022. This highlights two things –. There is an increase in the number of organizations allocating their marketing spending on loyalty programs. There is an increase in the number of organizations increasing their marketing spending on loyalty programs.

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Best Healthcare CRM: Enhance Patient Experiences with Insightly

Insightly

A healthcare customer relationship management (CRM) system is an essential tool for providing quality service, storing information, and building relationships with your patients. All healthcare companies can benefit from adopting a CRM as it streamlines internal processes and leads to better patient outcomes. In this post, you’ll learn how you can benefit from a healthcare CRM, and why Insightly is the best platform for your business.