Fri.Sep 11, 2020

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How to Be Your Best on a Video Call | Sales Strategies

Engage Selling

Although it’s crucial to be technically competent with video calls during these uncertain times, it’s also imperative that you don’t neglect the personal aspect of video calls.

Sales 156
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Business Apology Email Example: A Customer Service Template to Restore Loyalty

Groove HQ

Despite the unfortunate circumstances, your business’ apology email can salvage even the most crushing mistakes. Here’s a template that’s been proven to work. The post Business Apology Email Example: A Customer Service Template to Restore Loyalty appeared first on Groove Blog.

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Don’t Forget The Basics in Sales!

Engage Selling

It’s easy to get wrapped up in shiny new prospecting methods or techniques. But, let’s not forget about the basics in sales! The sales landscape has (obviously) changed over the past few months.

Sales 151
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Weekly Roundup: Get Salespeople to Use the CRM, Sell Anything to Anybody + More

The Center for Sales Strategy

- MOTIVATION -. "Whether you think you can, or you think you can't, you're right.". -Henry Ford. - AROUND THE WEB -. > 6 Ways to Get Salespeople to Actually Use the CRM– LinkedIn. What’s in it for me? If sales could be boiled down to a quintessential question, this might be it. Throughout our careers, we’ve been taught to examine “What’s in it for me?

CRM 97
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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Achieving real trust with clients and prospects

Nutshell

Building trust is the best way to enhance any relationship in your life, whether it’s with your friends, loved ones, and especially when dealing with your clients. If your potential clients trust you, they’re going to be more likely to purchase from you. According to The LinkedIn State of Sales report, trust is one of the key factors in closing a deal.

CRM 71
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Five tips for Getting the most out of a Virtual Conference

Showpad

Traditional in-person conferences are a thing of the past — at least for the time being. But thanks to technology, it’s still very much possible to access learning and networking opportunities that’ll help you to be more effective and efficient in your professional role. At Showpad, the safety of our employees, customers and partners is our top priority.

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Boost Your ROI: Tie Product Management to Growth Goals

Blue Canyon Partners

The Challenge: Disappointing Returns on Product Investments. We have 8 new product lines to move to market in the next 3 years and a bunch of additional early stage ideas coming from product engineering. We need to prioritize our resource allocation with market-backed guidance. – B2B Head of Product Programs. Our business model has always been based on a product strategy; whatever the salesperson sold, we would then tell manufacturing to make it.

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How to test your buyer experience, part 3: Post-sale

Lucid Chart

How to test your buyer experience, part 3: Post-sale. shannon. Fri, 09/11/2020 - 09:11. After hours of calls, demos, and back-and-forth emails, you’ve closed the deal. The prospect is now a confirmed customer, so on to the next sale, right? Not exactly. . The buyer experience doesn’t suddenly end once the deal closes. While you can (and should) continue to develop other prospects, don’t neglect your paying customers. .

Sales 52
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Boost Your ROI: Tie Product Management to Growth Goals

Blue Canyon Partners

The Challenge: Disappointing Returns on Product Investments. We have 8 new product lines to move to market in the next 3 years and a bunch of additional early stage ideas coming from product engineering. We need to prioritize our resource allocation with market-backed guidance. – B2B Head of Product Programs. Our business model has always been based on a product strategy; whatever the salesperson sold, we would then tell manufacturing to make it.

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How to create sales training that gets reps excited with collaborative learning

PandaDoc

Sometimes, it can be a challenge to generate excitement for sales training. Your reps already have a lot going on, and you need to find new ways to create a buzz around the next learning module – especially when your teams are working remotely. . Collaborative learning is a great way to grab attention and build excitement for your sales training.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Customer Success Metrics that Increase Executive Support

Strikedeck

Jason Whitehead talks about what metrics and measures your customer success program needs to survive.

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Got CXM? Why customer experience management isn’t just a nice-to-have for strategic account management

Strategic Account Management Association

By Raj Parekh, Partner, CuebridgeCX. According to Gartner, it’s the “ new competitive battlefield.” Per Forrester, 84 percent of firms aspire to be leaders. In strategic account management, companies have to address the never-ending question of how to differentiate themselves and gain market share. And yet most SAM organizations — large and small — haven’t tapped this potentially huge source of competitive differentiation.

CXM 520
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5 Ways SaaS Companies Can Drive Growth by Building Strong Customer Communities

SmartKarrot

For many SaaS companies, building a strong customer community has always been on the top of a to-do list. The task of establishing traction and creating an online customer community could be as overwhelming as it can get. But if you have a word with the top brands with an exceptional community build, they will tell you that this evolution is beautiful but wasn’t easy.

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How to Have Better Virtual Meetings

CoSell

Getting Ahead of The Pack There’s no question that virtual meetings have taken off like wild during the COVID-19 pandemic. As a case in point, the popular video conferencing software, Zoom , has exploded by nearly 354%. Analysts think that this growth in video conferencing is set to continue through and beyond the COVID crisis. Top sales professionals are recognizing the key-value and making the most of this trend.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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SaaStr 2020: Top 10 SaaS and Customer Success Takeaways

SmartKarrot

SaaStr is the world’s largest community of SaaS founders and executives. They have conducted events annually since 2012. SaaStr 2020, however, has turned out to be different from all their previous events. SaaStr 2020 was cancelled because of the COVID-19 pandemic. Instead, they held a successful online event with more than 50,000 attendees. If you were not able to make this spectacular event, here are some highlights and key takeaways from SaaStr 2020. 1.