Tue.Oct 12, 2021

A Four-Step Pricing Strategy for Startups that Works Every Time

Holden Advisors

Pricing strategies are often the last thing entrepreneurs tackle before launching new businesses. It’s a tricky problem to get right. Price too high and you lose potential customers. Too low, and you lose money.

CRM buying guide

Zendesk

Sales technology has come a long way from the Rolodex and the post-it note. Sales teams can now connect with leads and clients in more ways than ever before, from emails to phone calls to video conferences.

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How Sales Teams Can Take Communication with Prospects to the Next Level

The Center for Sales Strategy

Whether a sales reps is out in the field answering prospects' questions or within the office conversing about company initiatives, inefficient communication can take a significant toll on your company's success.

5 Ways to Boost Your Content Marketing with Emotions

Customer Think

Why are emotions so important when it comes to content marketing? If you scroll through your social media feed at any time, you’ll notice that most content that catches your eye has an emotional aspect to it.

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How Zoom Uses AI to Ramp up Sales Certification and Proficiency

Zoom were struggling to ensure that sales reps around the world - with different levels of experience and proficiency – were getting certified on updated messaging. Traditional methods were unexciting, time-consuming and ineffective! But using a new innovative method driven by AI, Zoom managed to: Achieve 100% participation for their certification program, increase the number of practice sales conversations performed by each employee, and standardize feedback and scoring of practice sessions. Find out how in Second Nature’s Customer Case Study!

Lessons Learned After 80 Weeks of Virtual Selling

Revenue Storm

80 weeks! We are approaching 80 weeks of managing complex sales cycles virtually. When it comes to complex sales, we have learned several critical lessons about how to connect and gain a relationship advantage.

Proven Methods to Boost the eCommerce Customer Engagement Rate

Customer Think

The importance of customer engagement in ecommerce businesses has grown manifold ever since the expansion of technology. The new-age customers have a plethora of options for anything and everything.

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How to Avoid “The Shootout at the Price Corral”

Customer Think

Source: Pixabay photo by Erico Ericojr Too many salespeople and business owners let customers put them in a shootout at the price corral.

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Oct 12 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Remote, United States Organization: Seamless.AI

Avoid Burnout, Get Back Your Family Mojo & Double Your Financial Security w/Uwe Dockhorn Ep#123

Strategic Planning and Management Insights

Uwe Dockhorn is a Lifestyle Liberator who brings results to high achievers & their Very Important Partners (VIPs) without burning out. Leadership training podcast personal life

We are looking for a Senior Finance Manager

Arpedio

careers. Arpedio is looking for a Senior Finance Manager. Careers. Arpedio is looking for a Senior Finance Manager. Are you a strong finance profile who is passionate about using financial insights to prepare the business for continued growth and further international roll-out?

An Innovative & Creative Problem Solver Approach to Selling in the Medical Device Space

Speaker: Steve Goldstein, Sales Leader

Currently in sales or involved in a business that depends on strong sales results? Join Steve Goldstein, Sales Success Coach, Motivational Speaker and Medical Device Sales Leader from Gold Selling LLC. You will absorb critical strategies to become a trusted partner in greater sales success.

CX Day 2021: A Reflection on My Customer Experience Journey

Customer Think

by Susan Preiss in Customer Experience, Customer Service Trends, Susan Preiss As the Vice President of Client Services for Blue Ocean, I am fortunate to work with a wide variety of companies. Clients of all types turn to our company to make sure the. Blog Customer Experience

7 Majestic Steps to Run an Effective Customer Experience Team Meeting

SmartKarrot

As a core leadership group working for a SaaS-based product company, running an effective customer experience team meeting is imperative. Customer experience is one of the vital components for the success of any organization. And, it is especially important for a SaaS-based company.

Digital Transformation Comes of Age: B2B Findings from “The CMO Survey”

Customer Think

This is the second of three posts discussing some of the B2B-specific findings of the August 2021 edition of The CMO Survey. I included a detailed description of the survey in my first post, so I won't repeat that description here. The "Part 1" post. Blog Digital Marketing Enterprise Technology

4 Ways to Generate Instant Trust from Your Online Customers

Customer Think

Trust needs to be earned, and there are only a few ways you can earn a customer’s trust online. There are even fewer ways to earn trust before someone becomes a customer. Instant trust is rare; however, it’s not impossible.

This Coming Holiday Season is Shaping Up to Have the Most Spending in History

As for what shoppers want to buy most, you'll have to read the “2021 Holidays Unwrapped” report by Klarna to find out. Download it here!

“The Joy Of Selling…,” Have We Lost It?

Customer Think

As a preface, my friend, Hank Barnes, wrote me saying he and several others are declaring October 12 as “World B2B Pet Peeve Day.” ” He asked me to contribute a post commemorating this occasion. I struggled a moment. Regular readers know that I write a lot about “pet peeves.”

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Enterprise-Wide Automation: Understanding the challenges, possibilities, and future

Customer Think

Is there a way to quantify digital transformation? For enterprises, it is an easy yes. More the number of redundant, repetitive processes they can automate to achieve business gains, more is the extent of digital transformation.

SupportLogic Announces $50 Million Series B Funding from WestBridge Capital and General Catalyst

Customer Think

New Investment Will Fuel Continued Growth and Expand SupportLogic's AI-Based Platform That Improves the Customer Support Experience.

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