Fri.Dec 18, 2020

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How to Succeed at Email Marketing [PODCAST]

Sandler Training

Mike Montague interviews the Email Marketing Heroes, Rob and Kennedy, on How to Succeed at Email Marketing. The post How to Succeed at Email Marketing [PODCAST] appeared first on Sandler Training.

Marketing 103
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Messaging tips for startups

Zendesk

While a rich, modern messaging experience is a technical reality, it may feel out of reach for startups who are, say, establishing a customer support team for the first time. Messaging might feel ambitious now, but you can still plan for it down the road, and there are more than a few reasons why you should. Let’s get started. The importance of messaging.

Retail 98
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5 Sales Enablement Ideas You Can Use Today

Showpad

In today’s wildy competitive and sometimes uncertain business environment, organizations need every advantage possible to keep themselves ahead of (or, at the very least, competitive with) other vendors in their field. A comprehensive and well-thought-out sales enablement strategy can be exactly that advantage. Modern sales managers have a lot on their plates and may not have had the time to plot out enablement in a way that would work most effectively for their unique needs.

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How One Entrepreneur Leveraged Fanatical Prospecting to Build His Business

Sales Gravy

On this inspiring episode of the Sales Gravy podcast, Jeb Blount (Virtual Selling) talks to Brian Knox, owner and founder of B Knox Photography. This young entrepreneur leveraged Fanatical Prospecting to quickly ramp up his successful and fast-growing photography business that he started this year. This conversation about sales and entrepreneurship is both educational and inspirational.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Weekly Roundup: Remote Work is Lonely, Overcome Team Burnout + More

The Center for Sales Strategy

- MOTIVATION -. "Happiness can be found, even in the darkest of times, if only one remembers to turn on the light.". -Albus Dumbledore. - AROUND THE WEB -. > Remote Work is Lonely. Here's What Companies Can Do To Foster a Community – OpenView. Some organizations have transitioned to hybrid models since the pandemic began, but many teams are still completely virtual.

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Building a Customer Success Brand Through Proactive Customer Education

Strikedeck

Vincent Manlapaz, in an interview with Steve McDougal as he shares his insights on why relationships are won or lost during key moments.

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How to Utilize Performance Metrics to Enhance Your Sales Process

Sandler Training

Peter F. Drucker once famously observed that “What’s measured improves.” This is as true in the world of sales as it is in any other aspect of business. But for both salespeople and sales leaders, there are a few vitally important questions about performance metrics that often go unanswered. The post How to Utilize Performance Metrics to Enhance Your Sales Process appeared first on Sandler Training.

Sales 67
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Strengthening employee engagement in a time of uncertainty

Zendesk

In the months since the start of the global health crisis, millions of employees have shifted from working out of dedicated offices to work-from-anywhere environments. With an increasingly remote and flexible workforce, CIOs and technology executives need to think differently to strengthen employee engagement and motivation. To examine the situation more closely, Zendesk and HMG Strategy conducted a survey of nearly 100 CIOs and technology leaders from Fortune 1000 companies to determine the ste

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ACTivation Nation – The Truth-Seeking Missile [Podcast]

Sandler Training

Amit Bendov, the Co-Founder & CEO of Gong.io, joins the ACTivation Nation Podcast with the show’s host, Matt Benelli, to share how “the quarter from hell” sparked the idea that sometimes the information that we’re looking for in our CRM isn’t in the standard sales figures – such as the number of phone calls or… The post ACTivation Nation – The Truth-Seeking Missile [Podcast] appeared first on Sandler Training.

CRM 52
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Virtual Idea Session: Engaging Your Team in Strategy Execution Recap

ClearPoint Strategy

This week, we hosted a virtual idea session, Engaging Your Team in Strategy Execution, to coincide with the release of our exciting new e-book, Making Strategy Everyone’s Job. Many of our ClearPoint Community members have shared with us both their challenges and successes experienced during their journeys of embedding strategy in their organization’s everyday culture.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Mediafly Announces Winter Product Update, Adds Shadow Content Finder to Intuitive, Scalable Sales Enablement Platform

SBI

Mediafly Mediafly Announces Winter Product Update. CHICAGO – December 16, 2020 : Mediafly , a provider of sales enablement technology, content management and advisory services that create interactive, value-based selling experiences, today announced its Winter product update. Mediafly introduced Shadow Content Finder, a feature that helps organizations identify and track the performance of seller-generated content (vs. marketing-approved content) to understand what resonates with customers

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Top 10 Customer Service Trends for 2021

SmartKarrot

Source. As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. Hence, it is must to update yourself with the new customer service trends that are prevalent in the SaaS industry.

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How to host a stellar sales kickoff

Nutshell

The end of 2020 is upon us (thankfully), which means it’s time to look ahead to the next 12 months. If you’re a sales leader, planning your annual sales kickoff event is probably at the top of your to-do list…or at least it should be. Even in uncertain times, it’s important to get your sales team thinking long term. Keep reading to learn what a sales kickoff is, why these kinds of events are valuable to sales teams, and five tips you can use to ensure your kickoff is a huge suc

Sales 118
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Dec 18 – Customer Success Jobs

SmartKarrot

Role: Sr. Director of Success Location: Palo Alto, CA, US Organization: Bill.com As a Sr. Director of Success, you will scale our Customer Success organization, focusing on proactive engagement across our multiple customer segments. Identify, manage, and optimize all customer lifecycle stages, leveraging data, and deploying a combination of self-service and white-glove interactions.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Showpad’s Spirit of Giving

Showpad

This year has been challenging, unforgiving and unique for everyone around the world — it’s difficult to put into words how immense and widespread the impact of COVID-19 has been, and likely will continue to be. Despite everything that’s happened – the good and the bad – we wanted to close this year on a note of gratitude. As part of our Showpad Cares initiative, we’ve identified a handful of nonprofit organizations that we are giving back to because they do so much to give to

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Top 10 Customer Service Trends for 2021

SmartKarrot

Source. As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. Hence, it is must to update yourself with the new customer service trends that are prevalent in the SaaS industry.

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What Is Customer Analytics, Why It Matters, and How It Works

SmartKarrot

Source. If you want to thrive in this competitive SaaS world, then the importance of understanding customer behavior can hardly be overemphasized. Customers are getting more empowered in today’s marketplace. Companies are investing heavily on understanding their likes and dislikes so that they can make informed business decisions. Hence, customer analytics is a useful process towards that end.

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What Is Customer Analytics, Why It Matters, and How It Works

SmartKarrot

Source. If you want to thrive in this competitive SaaS world, then the importance of understanding customer behavior can hardly be overemphasized. Customers are getting more empowered in today’s marketplace. Companies are investing heavily on understanding their likes and dislikes so that they can make informed business decisions. Hence, customer analytics is a useful process towards that end.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.