Thu.Aug 27, 2020

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Follow This Simple Process for Pre-Call Planning

Hubspot Sales

The sales call — one of the most imposing, potentially uncomfortable realities of sales life. Successfully conducting one can be a tricky process to navigate. On one hand, you can't script your call. You don't want to come off as too nervous to deviate from some rigidly defined course you've set for the conversation. On the other, you can't just wing it.

eCommerce 108
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Text Messaging is Not A Substitute for Talking With People | Five Minute Selling – Part One

Sales Gravy

On this Sales Gravy podcast episode Jeb Blount (Virtual Selling) and Alex Goldfayn (5 Minute Selling) discuss why text messaging is not a substitute for talking with people. This is Part One in our series on 5 Minute Selling - how to get a massive amount of sales activity done, a few minutes at a time. Just Texting It In On this episode Jeb tells the story of a lazy sales rep who lost his business that because he began "texting it in" rather than interacting by phone.

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Ensuring and Growing Your COVID Renewal

Revegy

Growing Revenue: Pause or Push Forward? Part 1: Ensuring and Growing Your COVID Renewal. In times of uncertainty, it may be tempting to ‘hunker down’ and wait it out. Focus on maintaining the status quo. Don’t try anything new. Don’t take risks. However, after every recession, the Harvard Business Review, McKinsey, Bain, and other management consultants publish research showing that leading companies leverage economic volatility to move faster, innovate more, and take market share from competito

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How Marketing and Customer Success Can Collaborate to Drive Business Growth

SmartKarrot

If you read our blogs regularly, you know we often discuss collaboration between different departments. We have mentioned many times that customer success (CS) should not be siloed. Below we examine the potential benefits of collaboration between your marketing and customer success teams. So, how can these two teams work together to drive business growth?

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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The 6 Key Elements of an Effective Sales Contest

Hubspot Sales

You can use a single question to determine how experienced a sales manager is: “What has a bigger impact on your team’s success, sales skills or motivation?”. Newer managers tend to say the former, while more experienced ones pick the latter. The reality is, motivation isn’t just a little more important than sales skills — it’s far more influential.

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Aug 27 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Raleigh or San Francisco Organization: UserVoice This role will work alongside the Director of Customer Success to develop strategies for the assigned book of accounts, onboarding new customers with a focus on establishing a time to first value rapidly. Identify trends in adoption and utilization across the customer base and provide guidance to help customers maximize value.