November, 2024

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Sales on the Rocks feat. Patrick “Pops” Garrett

Sales Gravy

In this lively episode of The Sales Gravy Podcast, Jeb Blount welcomes Patrick "Pops" Garrett, Founder & Chief Drinking Officer of DrinkCurious, to explore the unique intersection between bourbon tasting and sales engagement. Key Takeaways: – Virtual Tastings as Sales Hooks: Virtual bourbon tastings became an effective "hook" to attract attendees to sales demos, webinars, and client meetings, increasing engagement and helping to break through typical sales communication noise. – Engagement and W

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Breaking Through with Executives: How ClientIQ Builds Credibility

FinListics Solutions

B2B sales reps only get one chance to make an impression with executive buyers, and that moment is make-or-break. Walk in with a surface-level understanding, and the opportunity evaporates. Execs don’t have time for vague promises—they need credible insights backed by hard data. Sales teams that fail to connect with the issues that truly matter to top decision-makers lose trust, relevance, and, often, the deal itself.

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The Ultimate Guide to Build a Top Performing Key Account Management Team from Scratch

DemandFarm

Do you know how the top key account managers (KAMs) become the top KAMs? They don’t just respond to an account’s needs—they anticipate them, creating proactive strategies that build trust and deepen relationships. Getting there requires more than assuming the role. Top KAMs work proactively to add ongoing value, evolving customer relationships into growth drivers and ensuring account success is always a step ahead.

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Scaling Success: How Inside Sales is Driving Enterprise Growth

SalesGlobe

Young woman showing salesman stats on cellphone during informal meeting Inside Sales teams are playing an increasingly important role in driving growth for businesses across industries. As companies seek to enhance customer experience, improve efficiency, and drive seller productivity, Inside Sales is growing area of investment, exploration, and opportunity.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Salesforce Account Plans In 2025

ProlifIQ

Salesforce Account Plans – Using Your CRM To Drive Strategy Salesforce account plans are a powerful feature within the Salesforce ecosystem, designed to streamline and enhance strategic account planning for B2B sales and account management professionals. Most teams that manage more complex accounts or sales cycles take information from the CRM, build out elaborate QBRs or “account plans”, and then let them sit idly.

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Why New Hires Fail: Improve Your Sales Talent Management

Force Management

Sales talent is a cornerstone to a best-in-class sales organization. As a sales leader you need the right people on board if you want to hit your revenue goals every quarter. Without a process to attract, hire and retain top sales talent you will waste money on mis-hires, lose talent to the competition and have no way to build a bench strength for growth.

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KAM Leader Series: Shaping Innovative Solutions

Cosawi

Unlocking the SAM Journey Through Center of Excellence, Executive Engagement, & ABM Mastery By Dominique Côté Owner and Founder, Cosawi Disruption continues to drive innovation across industries, reshaping how businesses engage with customers. In 2024, we’re witnessing rapid changes as companies adapt to evolving market dynamics and shifting customer expectations.

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Zen and the Art of Key Account Management: Balancing Quality, Accounts, and Relationships

DemandFarm

Your work as a key account manager is similar to undertaking a long journey. You focus on each milestone, knowing the destination matters, but it’s the rhythm of the moment that keeps you going. If that sounds familiar, you’re already closer to the core of Robert Pirsig’s “Zen and the Art of Motorcycle Maintenance” than you might think. Pirsig’s book dives deep into concepts like quality, relationship and reaching the destination.

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Boosting Customer Retention with AI: Key Strategies and Use Cases for CRM

Agile CRM

In the bustling world of customer service, keeping your customers engaged and satisfied can feel like a never-ending challenge. But with AI chatbot for customer retention stepping onto the scene, businesses now have an invaluable ally in their efforts to enhance loyalty. These smart digital assistants do more than just field questions; they proactively anticipate customer needs and deliver timely support that can turn a casual buyer into a loyal advocate.

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Implementing AI in Your Demand Forecasting — Tips and Tricks You Need to Know

Hubspot Sales

I was recently assigned the task of forecasting demand for a project. I set to work using my usual methods, but I’ve not explored AI in demand forecasting. My recent project got me thinking about AI's role and whether AI could (a) aid the demand forecasting process and (b) save time. I needed expert advice to help me with this, so I connected with 23 professionals, including sales professionals, directors, and heads of growth and marketing, to hear how AI is revolutionizing demand and sales fore

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Optimising customer lifetime value: A competitive strategy for specialised wholesalers

QYMATIX

Every company is made up of countless logical decisions. And these decisions are rational, aren’t they? Every successful managing director or sales manager of a component manufacturer or specialized wholesaler should know how valuable their customers are. Depending on their value, you can decide how to invest, prioritize or retain them. Especially for specialized wholesalers in Germany with a customer base of between 5,000 and 10,000 and a product portfolio of between 20,000 and 100,000 it

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Don’t Miss These 7 Sessions From the Project to Product Summit

Planview

In October 2024, Planview sponsored the first Project to Product Summit (and it won’t be the last). But in case you can’t wait until next year’s event, we’re sharing some of the key content to catch up on. In these sessions, speakers from FedEx, Nationwide, Spotify, Vanguard, Verizon, and Planview described their journeys, shared the roadblocks they encountered, and laid out the strategies they developed for the project-to-product shift.

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12 Talent Things to Focus on in 2025

The Center for Sales Strategy

It’s already time to look ahead into 2025. What are your priorities, and how are you going to set yourself up for success? Here are 12 talent-related items to consider focusing on in the coming year. Bookmark this blog to reference it monthly, or take a few minutes right now to add these items to your calendar.

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Sales Enablement Automation: 8 Ways Automation Can Streamline It

DemandFarm

Someone has to say this. You don’t need a tutor to realize the importance of optimizing your sales team’s efficiency. But how do you know if yours is efficient? Here is the simplest way—your sales team is in a rut if you don’t get satisfactory answers to the following questions. Are our sales teams consistently meeting targets and improving conversion rates?

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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10 Powerful Ways AI Agents Are Enhancing CRM: Frequently Asked Questions

Agile CRM

Imagine your team working hard, managing leads , following up with loyal clients, and pulling in new customers—all while dealing with routine tasks that steal precious time away from meaningful customer connections. At Agile CRM, we get it; CRM can transform your productivity, but to elevate customer engagement, it needs to go beyond simple automation.

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How OKRs Help Sales Teams Align Account Planning with Revenue Goals

Revegy

OKRs hold a key role in goal setting, as they offer a simple way to define and monitor your team’s progress towards the revenue goals. The business world is constantly dynamic, so it’s vital to outline clear objectives that describe achievable goals in a qualitative way. The goals should guide your sales team in understanding […] The post How OKRs Help Sales Teams Align Account Planning with Revenue Goals appeared first on Revegy.

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Is It Planning Time?

Whetstone

One of the crucial lessons in planning for sales organizations is understanding leading and lagging indicators. Too often, we are focused solely on lagging indicators—things like sales numbers, market share, and profitability. These are important, but they’re outcomes, not inputs. But by the time we have information, it’s retrospective. The game has been played, and those lagging indicators are simply the scoreboard at the end of the quarter or year.

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How AI-Powered LinkedIn Outreach is Transforming Lead Generation

LinkedFusion

If you’ve been in the game of lead generation for a while, you know how tough it can be. Now imagine your outreach efforts getting a major boost—thanks to AI. Yes, you heard that right! AI is revolutionizing LinkedIn outreach by making it smarter, faster, and more efficient. Companies like LinkedFusion are changing the way we think about finding leads, and trust me, it’s a game-changer.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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A Small Business Guide To Customer Service Quality Assurance

Groove HQ

As your business expands, you might find yourself trapped in a vicious cycle of putting out fires, rather than strategically improving your service. The consequences? Inconsistent customer experiences, missed opportunities, and the gnawing sensation that your competitors are always one step ahead. But there’s good news. You can turn this situation around, and make your […] The post A Small Business Guide To Customer Service Quality Assurance appeared first on Groove Blog.

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DemandFarm is Now SOC2 Compliant: A Seal of Approval for Customer’s Privacy and Security

DemandFarm

Trust is the glue that binds relationships in Key Account Management (KAM). But what about the platform key account managers use to nurture these relationships? Is the platform worthy of the trust you place in it? At DemandFarm, we don’t just say ‘our customer’s privacy is paramount’—we prove it. And we’ve made it our mission to earn the gold standard of security compliances.

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Beyond the Funnel: How to Engage Executive Buyers Earlier in Complex Journeys

FinListics Solutions

They’re Already Halfway Gone Executive B2B buyers are bypassing the traditional sales process. They’re moving independently, often 70% through their purchase decision before a sales rep enters the picture.

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Filling the Gaps: A Complete Guide to White Space Analysis with Revegy

Revegy

Companies implementing cross-selling strategies can increase their sales by 35%, yet many sales teams struggle with pinpointing where these opportunities lie within existing accounts, often missing hidden revenue potential. Revegy’s white space analysis in sales addresses this challenge head-on, mapping out gaps in current offerings so teams can spot precisely where cross-sell and upsell opportunities […] The post Filling the Gaps: A Complete Guide to White Space Analysis with Revegy appea

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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From Lost to Loyal – How to win back clients for exceptional ROI, with Dan Pfister

Account Management Skills

Welcome to episode 125. Have you ever considered contacting your old clients to see if they’d like to work with you again? If not this episode may change your mind. Dan Pfister is the master of running client winback campaigns and here’s what he shares with me: The compelling reasons why WinBack campaigns could be the most successful and profitable thing you ever do to grow your business (the ROI is staggering) A step by step guide to how to approach running a client winback campaign – and what

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How to Easily Generate Leads on LinkedIn with LinkedFusion

LinkedFusion

LinkedIn is more than just a networking site—it’s a lead generation powerhouse for businesses. Whether you’re in B2B marketing or looking to expand your professional network, LinkedIn provides the tools to connect with decision-makers and turn connections into customers. Let’s explore how to generate leads on LinkedIn effectively, and how LinkedFusion can take your strategy to the next level.

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Why Is It So Hard To Use Gmail for Customer Support? (And What To Do About It)

Groove HQ

As small businesses grow, they often find that their trusty Gmail setups struggle to keep up with increasing customer demands. What started as a simple, cost-effective tool has become a roadblock. Your inbox is overflowing, your team is juggling multiple conversations, and important customer issues are slipping through the cracks. It’s a common growing pain, […] The post Why Is It So Hard To Use Gmail for Customer Support?

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RevOps Best Practices: An Ultimate Guide for Revenue Growth in 2025

DemandFarm

“The leads shared by marketing this month is a gold mine!” — said no sales leader, ever. “Sales team made the most of the leads this month,” said no CMO, ever. “We know the entire journey of this customer, thanks to sales and marketing,” said no customer success manager, ever. The traditional silos between marketing, sales, and customer success is a recipe for disaster.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Data Visualizations: Choosing the Right Chart

ClearPoint Strategy

Master the art of data visualization.

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Transforming Revenue Enablement Through Evolving Industry Trends

Revegy

As companies focus more on scalable revenue growth, the revenue enablement field is evolving rapidly. Trends in AI, account strategy, and collaboration are becoming central to successful sales operations, helping businesses not only grow but build long-term value for their clients. Revegy’s new features align with these industry shifts, offering cutting-edge tools to sales teams […] The post Transforming Revenue Enablement Through Evolving Industry Trends appeared first on Revegy.

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Sales Research Reveals Why Your Team Needs Consultative Selling Skills 

Brooks Group

Your sales professionals need to add value and be seen as strategic advisors to engage todays buyers. We decided to help sales leaders equip their sellers effectively for this environment. The Sales Performance Research Center measured the abilities of hundreds of sales professionals before and after sales training.Our new report, The Value-Driven Seller: Essential Skills for Consultative Sales , reveals the skill gaps and areas sellers are weakest before training, their improvement after traini

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Understanding What Drives Your Clients: The ClientIQ Advantage

FinListics Solutions

B2B sales reps often walk into client meetings with high hopes, only to leave without a clear path forward. Why? The answer isn’t just a lack of effort; it’s a lack of insight. Without a deep understanding of each client’s specific goals, revenue drivers, and unique industry dynamics, reps find themselves stuck in surface-level conversations.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!