March, 2012

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3 Powerful Tips For Setting Appointments On the Telephone

MTD Sales Training

While setting appointments on the telephone seems to be becoming increasingly difficult, the need and importance of being able to pick up the phone and set quality appointments remains high. Yes, there are now many alternative prospecting avenues available to the astute sales person. However, in most sales processes, cold or warm, you still have to make a call.

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Make More Sales By Avoiding These Common Blunders | Jeffrey.

Jeffrey Gitomer

Home. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. Make More Sales By Avoiding These Common Blunders. Gitomer | March 7, 2012 | Leave a Comment. Tweet Share I’m about to share common mistakes that salespeople make. You make them, too. I am listing as many as possible so you can pick out the ones that apply to you specifically.

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Debunking the perfect sales process myth

Engage Selling

Three steps to help you to better meet the unique needs of every customer or prospect. “How do I build the perfect sales cycle or the perfect sales process?” I’m often asked this question and my answer tends to disappoint those who are looking for quick answers to challenging problems. There is no such thing as a perfect sales cycle, or a perfect sales process that you can either build or replicate and unleash on your entire market.

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How the Qualifying Step Determines Your Sales Success

Sales Gravy

Why do we qualify leads? We do this to understand what the prospect is looking for, to identify which of our offerings may be most applicable (if any), and to determine how this new relationship should proceed.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Selling is Like Dating (and No One Trusts a Player)

SBI

Tweet Walk into any bar or party. Grab a strategically situated stool at the far end of the action, and watch the tapestry unfold. The usual and predictable cast of characters slowly comes into focus. There are the loners, the lonely, the packs, and the predators, all cloaked in their guise of the evening, and all in some fashion or another playing out a set strategy.

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Motivate For SHOW, Manage For DOUGH

MTD Sales Training

As a sales manager, director or otherwise, frontline supervisor of a sales team, you have many challenges. Motivating the crew to do their best is usually the primary goal and the area where most sales managers spend their time. However, in motivating the team, it is easy to overlook the individual sales person. After a [.

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What Is The Difference Between A Sales Person And An Order Taker?

MTD Sales Training

We have all heard the phrases; an order taker or a sales person. However, what does that mean and what is the difference between the two? Take a look at this analogy… The Eagle and the Vulture The difference between a professional sales person and an order taker is similar to the difference between a [.

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A Powerful Answer To The, “I Want To Think About It” Objection

MTD Sales Training

“I want to think about…” may be the most popular objection in the world, and still causes many sales people a lot of grief and substantial income. The reason behind the objection is usually that the sales interaction did not successfully inspire a sense of urgency in the prospect. As I have said before, you [.

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To Be A Top Sales Person, Just Follow The BASICS

MTD Sales Training

Everyone and anyone in the business of professional selling wants to know, “How can I become a top sales person in my industry?” Most sales people have a desire to be the best, and of course, that achievement requires working hard as well as smart. However, with all of the millions of tips out there, [.

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Is It An Objection, A Stall Or A Condition?

MTD Sales Training

You ask for the order and the prospect does not accept. Is the prospect objecting, stalling or is there a condition that is preventing the sale? I know these terms are familiar, but I don’t believe most sales people understand the differences between these three no-sale responses. However, understanding the difference will allow you to [.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Are You Over Qualifying Prospects?

MTD Sales Training

I talk a lot about qualifying the buyer. You need to spend your time talking to and working with those prospects that CAN do business with you. So you do need to qualify potential buyers to your minimal levels and try to screen out those that may prove to be a waste of time. However, [.

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3 Great Ways To Help The Sales Team Deal With Change

MTD Sales Training

Some people do not accept change very easily, especially when it means more work and effort. However, change is inevitable, and under good, forward-looking management, it is usually a good thing. Below are three tips to help you take some of the sting out of introducing positive change to the sales team. #1 – More Money [.

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Price Objection? Is It The Price Or The Cost?

MTD Sales Training

Of course, price objections run rampant and are certainly here to stay. However, I believe sales people need to understand, and more importantly; help their prospective customers understand the difference between price and cost. Is it the Price or the Cost? The next time you get that objection on the price; before you go off [.

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3 Essential Tips For Providing Great Customer Service

MTD Sales Training

Providing unparalleled customer service, and after the-sale service, in today’s marketplace, is essential in maintaining customer loyalty. Today’s modern and educated buyer demands more for less, and is always aware of alternative options, including alternative vendors and competitive offers. Check it Out Following are three mission critical points for providing good customer service.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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A Powerful Tip For Following Up On Literature

MTD Sales Training

The cold call went so well, you wished it were recorded so you all of your peers could hear. The prospect sounded glad you called, and seems anxious to receive your information package. However, when you call back, it sounds like you are talking to a totally different person. Suddenly, the prospect became defensive and [.

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Stop Trying To Overcome Objections

MTD Sales Training

Objections: those reasons, stalls, excuses, or otherwise barriers that prevent you from closing the sale. Every professional sales person is familiar with objections, and has invested significant amounts of time learning how to deal with objections. You may not like sales objections , but let’s face it; if prospects did not object, you probably would not have a job.

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3 Quick Important Trade Show Tips

MTD Sales Training

After a recent visit to a trade show, I felt I had to point out a few of quick thoughts that we all need to keep in mind. I am going to make this short and sweet and not going to give you too much, because that is the problem—TOO MUCH! #1 – Too Much [.

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How To Forget About WHY You Lost The Sale

MTD Sales Training

It is tempting sometimes, to want to wallow in pity, anguish and self-doubt after losing a big sale. As a professional sales person, you want to know WHY you lost the sale. You also want to know what you could have done better. The questions go through your head: 1. Was my discovery period good enough? 2. Did I uncover the problems? 3. Did I do a good sales presentation?

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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Can You Change The Price Only Prospect Into A Good Loyal Client?

MTD Sales Training

In a recent post, “4 Powerful Reasons To Walk Away From The Price ONLY Prospect,” I detailed how and why you need to walk away from that POP (Price Only Prospect). That is the prospect who cares nothing about service, value, or even reputation and is only concerned with, “How much?” Even if you give [.

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How To Use Company Buzz To Prospect And Network On LinkedIn

MTD Sales Training

As always, my focus in these Techy Tuesday blogs is to keep you update to date with the latest and greatest ways you can use social media and other internet based resources to prospect, network and engage with key decision makers online – and this week is no different! This week I have been doing some research into a new LinkedIn application called Company Buzz, to find out if the hype around the new feature is valid and how you can really use it as a legitimate business tool.

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Q: Who wants to write a book? A: Everyone!

Jeffrey Gitomer

Tweet At every seminar I give, I ask my audience, “How many of you would like to write a book?” The majority of the audience raises their hand. And I follow on by stating, “Keep your hand up if you already have the first chapter written.” Almost every hand goes down. One or two hands out of a thousand will remain up. Seems as though there’s a big difference between wanting and doing.

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Become A Better Writer

Jeffrey Gitomer

Tweet Here are my top 10.5 philosophies and strategies for writing: 1. Love what you’re writing about. I’m passionate about my subjects of expertise. The more passionate you are, the better writer you will be. 2. Have a world-class expertise about what you’re writing about. Your life experiences will dictate the depth of your writing capability – the more, the deeper. 3.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Guest Post: Opportunity Lost: What Don’t Your Testimonials Say About You?

Engage Selling

The following post came for Doreen Ashton-Wagner at Greenfield Services and was posted on her Meeting and Event Lead Blog. Greenfield Services is the premier demand generation consultancy in North America dedicated to two main markets: hospitality & meeting industry suppliers such as hotels, resorts, conference venues and destination marketing organizations, and membership-based, professional & trade associations.I encourage you to visit their blog regularly, attend their webinars and en

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Set up to fail?

Engage Selling

I spoke to a start up company today. The company is less than 6 months in business and one sales rep was hired originally in marketing. She was moved to sales last month because the founder felt she was good at building rapport.The other rep was hired in sales last month. No sales have been made to date. They expect: 100 outbound calls a day. Sales closed from cold call to contract signed in 5 days.

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Tale of Two Cities

Engage Selling

Looking back on February I am officially dubbing it professional development month! I was on the road almost every week this month, delivering workshops. The one week off from client work I spent in professional development of my own in Miami. If I’m going to teach, I’m going to be a student after all. I love it when our clients are active like this working on their sales skills.

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Join Me in Raleigh, NC on March 8 & 9 | Jeffrey Gitomer | Sales.

Jeffrey Gitomer

Home. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. Join Me in Raleigh, NC on March 8 & 9. Gitomer | March 4, 2012 | Leave a Comment. Tweet Share I want you to join me March 8th for an afternoon leadership seminar, and March 9th for a morning sales seminar at the Sheraton Raleigh Hotel so you can make 2012 the year you dominate your market and the year you dominate your competition.

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The Truth About Sales Agility: Separating Fact From Fiction

Speaker: Michelle Vazzana

Every sales organization wants their sales force to be agile. Why? Because the world is rapidly changing, becoming more complex, and making the salesperson’s job harder. Organizational leaders are unsure of the best way to equip sellers to succeed in this new reality. Should they change their sales methodology? Should they adopt better technology tools?

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Sign Up For My Break Down Barriers Webinar: March 21st, 2012

Jeffrey Gitomer

Tweet Breaking down barriers to make a sale is part of every salesperson’s real-world. Every customer has objections. Your job is to be at ease with them, overcome them, and identify them as a buying signal. I’d like to personally invite you to join me for my upcoming Break Down Barriers To Make The Sale webinar on March 21st, 2012! CLICK HERE TO SIGN UP FOR THE WEBINAR!

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Attend My Upcoming Seminar In London, Ontario, CA

Jeffrey Gitomer

Tweet Will you be in town to make it to my next upcoming event? You won’t want to miss these: To learn more about the events and to RSVP, click here.

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Don’t Miss Out on The Year of The Webinar

Jeffrey Gitomer

Tweet Have you signed up for my Year of The Webinar package yet? You still have the opportunity to benefit from 12 webinars that will help you become a better salesperson. Here’s a preview for the next webinar in the series: My Year of The Webinar series started back in February, but if you sign up, you’ll have access to the recordings of the webinars you couldn’t see live—from now until November.

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Are you juggling Sales 2.0 reps with a Sales 1.0 system?

MTD Sales Training

Recently, Sean was asked to contribute to a webinar on the topic of outdated CRM systems in the modern selling world of today, for leading online business publication MyCustomer.com. MyCustomer.com is produced specifically for customer relationship managers and other customer management professionals across the UK, and Sean was invited to attend the webinar to discuss [.

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Negotiate Larger Deals More Quickly

What if there was a better method of changing the conversation with your customer from delivering pricing to delivering value solutions? A method that would help keep you in control, manage the uncertainty, and close larger deals more quickly for you and your company? There is.