Sat.Dec 17, 2022 - Fri.Dec 23, 2022

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Be more strategic – PESTLE, Positioning and Plans

Red Star Kim

At the “Being more strategic” PM Forum workshop a week or so ago, half of the delegates were in management roles. Many were attached to specific practice groups and some had firm-wide roles. This post picks up on some of the emerging themes and shares the delegate polls as an additional learning resource. Be more strategic – PESTLE, Positioning and Plans.

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Our Top Strategic Insights of 2022

Strategic Planning and Management Insights

As we approach the end of 2022, it's a good time to reflect on the year that has passed. If you're taking a break over the holidays, this could be the ideal time to reflect on your year's highs and lows. Keeping in mind both your organization's goals and personal goals , what were some of the highlights and lowlights? Looking back and identifying these events can help you to learn and effectively guide your 2023 planning.

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Controlling What You Can: Owning Your Personal and Professional Growth

CMOE

Many things can feel outside of our control or reach. For instance, a person can ask for a raise or promotion, but whether they receive the advancement is not a decision they directly get to make and is ultimately beyond their control. A person can also get stuck in traffic because they have no control over other people’s driving habits or because an accident happened farther down the road.

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What is Cause Analysis? Definition, Benefits, and Tools

Kainexus

While this article will focus on finding and resolving the root causes of business problems, cause analysis is something we apply to common problems in all areas of life. For example, if your car doesn’t start, you have a few options. You might take a bus to work instead or ask a friend to give you a lift. This solves the immediate problem of getting to work but leaves you with a long-term transportation challenge.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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You Can’t Win a Conversation

Software Sales Guru

You Can’t Win a Conversation High pressure selling and arguing with a buyer’s objections will push them in the opposite direction and eliminate trust. Avoid whack-a-mole objection handling. Whacked buyers may stop voicing their concerns. That doesn’t mean the concern is resolved. Instead, stay left by validating their concerns and work to understand the reasoning behind the objections.

Software 130
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9 must-haves for a successful B2B marketing strategy

Customer Think

No matter what business you are in, success depends on a good marketing strategy. A well-executed marketing strategy will help you attract your target audience, keep people interested in your offerings, and expand your reach. Not sure how to develop a marketing strategy that works for your small business or startup? I’m here to help […].

Marketing 140

More Trending

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Bold Business Predictions for 2023

The Center for Sales Strategy

Congratulations! You’ve (almost) made it through 2022, and a New Year is upon us. Over the past few years, businesses have undergone many unforeseen challenges and changes. With all the 2023 business predictions being published, there’s no sign that these changes and challenges will slow down. Although dealing with the aftermath of the pandemic, economic challenges, and technological changes, 2023 still presents significant growth opportunities for organizations.

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Top 10 Sales Resources of 2022

RAIN Group

It seems like the world of sales is moving at a breakneck pace. Between new digital tools, hybridized sales teams, and economic shifts, it can feel overwhelming to keep up with everything. And it can be tempting to try to be everywhere and do everything at once just to stay competitive.

Sales 118
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4 Email Marketing Tips to Close Out the Year with a Bang

Customer Think

Photo by Brooke Cagle on Unsplash Running a holiday email marketing campaign isn’t that hard – but you have to get all your ducks in a row. Here are four email tips to create a more effective campaign and boost your sales during the peak shopping season. Online shoppers broke records in 2022. They spent […].

Marketing 128
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5 Stages of Management Evolution

Flevy

Organizational Development has matured hand in hand with the stages of human societal development. Anthropological investigations have identified at least 5 distinct organizational structures throughout human history. This development has been described in several ways by different experts. Frederic Laloux, in 2014, started analyzing emerging organizations that were setting themselves apart from the established organizations in their style of management.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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2023’s 19 Best Sales Prospecting Tools

Hubspot Sales

Effective sales prospecting is a multistep process that requires systematic prospect discovery, qualification, and outreach. In this post, you’ll learn the 19 best sales prospecting tools to help you engage with your ideal prospects. From software that leverages your partner ecosystem to prospect databases, every tool on this list can help you fill your sales pipeline.

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Benefits of using Automation to Boost Sales and Marketing

Apptivo

1. Best sales automation examples. 2. How does Sales automation help the sales team to boost sales? 3. Best Marketing Automation Examples. 4. How does Marketing automation help the business? Creating efficient sales and marketing workflows eliminates the need for repetitive tasks. For this reason, businesses require sales and marketing automation, which will enable them to create reports, send messages, gain insights, and more.

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How to Improve Interaction with Customers

Customer Think

Improving interaction with customers is crucial for any business looking to grow and succeed in today’s competitive market. To stand out from the competition, it’s crucial for your businesses to improve customer service and implement client programs that help you connect with your customers. In this article, I’ll show you how businesses successfully manage their […].

Marketing 126
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FinTech Ecosystem and Opportunities

Vantage Partners

FinTech has burst on the scene and ever since, the pace of change has not slowed down. Vantage Partners, in collaboration with BAI, has developed a timely report on the role of FinTech in financial services, the various business models at play, and how the financial services industry will evolve (competitively and collaboratively) in the face of these new entrants.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Sales prospecting: Ultimate guide to your B2B sales success

PandaDoc

Sales prospecting acts as the first stage in the sales process. B2B sales organizations may often find that this process is highly time-consuming and requires significant investments in manual labor. In many cases, just initiating the first contact doesn’t deliver any business growth. And poorly managed prospecting lists will result in seller fatigue.

B2B 98
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Making the Most of a First Meeting with a New Business Prospect

The Center for Sales Strategy

Getting that first appointment with a new business prospect is rarely an easy task. In fact, there is usually a direct correlation between how long it takes to get an appointment and the spending potential of a prospect. Simply put, quality prospects take more time! Because so many hours are spent persuading a prospect to meet, it makes sense to get the most out of the meeting.

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Tips & Tricks on Communicating Across the Entire Feedback Process

Customer Think

Communication is a critical part of the feedback management process. Truth to be told, the feedback loop ought to begin and end in precisely the same manner: with a cooperation with the client or client who presented the feedback. Sadly, a typical trend among the groups we work with is that they quickly change from […].

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FinTech Ecosystem and Opportunities

Vantage Partners

FinTech has burst on the scene and ever since, the pace of change has not slowed down. Vantage Partners, in collaboration with BAI, has developed a timely report on the role of FinTech in financial services, the various business models at play, and how the financial services industry will evolve (competitively and collaboratively) in the face of these new entrants.

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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What is Lean Process Management?

Kainexus

Lean process management is one of the most widespread methods of bringing structure to an organization's continuous improvement efforts. The underlying concept of Lean is that empowering the people who operate each process to improve it based on some fundamental principles is the best way to inch closer to perfection. In addition, high-quality outcomes are achieved by embracing simplicity and eliminating waste.

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. But what should a seller do after securing a new buyer? Smart salespeople know that the initial sale is small potatoes compared to the numerous sales they can make in the future if they learn to retain their current customers.

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How to Satisfy Customer Expectations for a Personalized, Omnichannel Customer Experience

Customer Think

A recent Marketoonist cartoon hits on the secret to delivering a personalized customer experience (CX). A little girl on Santa’s lap asks, “with iOS privacy changes and cookies going away, how will you even know if I’m naughty or nice?” Santa’s response? “It’s called first-party data.” While a personalized CX seems to be high on […].

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Missed Your Sales Number? Partner with Marketing for Quick Wins

SBI Growth

If you have been following SBI’s Missed Your Number series, we’ve made recommendations on immediate actions sales leaders can take to get back on your growth track. In market-leading organizations, Sales teams are supported through a strategic cross-functional interlock with the marketing team. There is a flow and collaboration across revenue-generating functions that maximize demand generation efforts and ensure timely follow-up of viable leads.

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Negotiate Larger Deals More Quickly

What if there was a better method of changing the conversation with your customer from delivering pricing to delivering value solutions? A method that would help keep you in control, manage the uncertainty, and close larger deals more quickly for you and your company? There is.

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What is the best way to become more effective at work?

Kainexus

The internet is full of blog posts with productivity tips and advice about how to work smarter, not harder. There’s a lot of useful information about the best way to work, but we think it is important to keep in mind that the foundation for all of it is something called standard work. We've written about standard work in the past, but it is a subject that is often overlooked or misunderstood in the continuous improvement efforts of many organizations, so it's definitely worth spending some time

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Why customer journey mapping should start with your sales team

Nutshell

If you’ve been keeping up with marketing trends, you may have noticed a shift in the way sales organizations measure their progress in finding and converting leads. Marketing and sales executives are losing interest in the traditional notion of the sales funnel as the concept of one-to-one marketing takes hold. Instead of pouring leads en masse through the old-school funnel and hoping an acceptable percentage become buyers, companies are looking for ways to establish authentic, long-term relatio

Sales 62
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4 Ways Technology Is Improving Customer Experience In Icelandic Businesses

Customer Think

As technology advances, businesses around the world are making efforts to use it to their advantage and make the customer experience more enjoyable and efficient. In Iceland, technology is being used to improve customer experience in a variety of ways. In this blog post, we’ll explore five of the most notable examples of how technology […].

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3 Essential Qualities to Improve the Odds of Hiring a Good Sales Person

Sales Readiness Group

What’s the economic outlook for next year? Rising interest rates? Inflation? Recession? Answer: No one knows for sure. However, one thing you can count on is that you will need to hire new salespeople next year, irrespective of national economic conditions.

Sales 62
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Inflation and the Rising Expectations in Customer Experience

Freshworks

With both consumers and businesses facing record inflation, we wanted to know how rising costs are affecting customer experiences. To understand U.S. consumer sentiment, we surveyed 2,000 Americans about their expectations and priorities when it comes to customer service. Here’s what we found. . High Expectations, Low Patience. When the price of things increases, expectations also increase: Over half (58%) of consumers said they expect better customer service since they’re paying more for everyt

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The complete guide to writing much better marketing emails

Nutshell

The post The complete guide to writing much better marketing emails appeared first on Nutshell.

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Key Ways in Which FinTech Has Transformed Financial Businesses

Customer Think

Technology has proven to be disruptive, sure; but none has proven to be quite as disruptive as FinTech. Today, FinTech-driven innovation has revolutionized the delivery and execution of financial services and not just for banks and such but for all businesses out there. The pace with which FinTech has transformed companies across different sectors. And, […].

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Best Learning Management System in 2023

Agile CRM

Best Learning Management Systems (LMS), which are software platforms or applications, is used for planning, delivering, and administering educational courses and training programs. They provide a central location for students to access course materials, participate in discussions and activities, and monitor their progress. The concept of a learning management system first appeared in the 1960s, at a time when software was being developed to deliver instructional content and track student progres

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Contact vs. Company Intent Signal Data

Contact and company intent data both have their advantages. Contact-level intent leads can be acted on immediately to reach active buyers, while company-level leads improve outcomes for account-based marketing and other programs. This infographic unpacks the advantages of both contact and company data and gives details about how B2B marketers can benefit from both.