Sat.Aug 21, 2021 - Fri.Aug 27, 2021

How to design a hybrid sales strategy

Crank Wheel

What is a hybrid sales strategy and how to implement it into your sales team

Sales 52

The Future of SAM – Revisited

Strategic Account Management Association

This blog post is based on a keynote presentation from the 2021 SAMA Annual Conference. The session was moderated by Jim Ford, Chief Commercial Officer, Solecta and SAMA Chairman of the Board. Panelists’ remarks have been paraphrased for this blog post. . The future is now.

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Effective Communication Strategies for Customer Success

SmartKarrot

Let’s face it. Your customers get you your bread and butter.

How to Identify Key Accounts

Kapta

Key accounts are essential to your business. They are the 20% of your accounts generating up to 80% of your company’s revenue. So, it’s important to select them wisely and protect them from defecting to the competition who is always trying to win them over. Key Account Management

This Coming Holiday Season is Shaping Up to Have the Most Spending in History

As for what shoppers want to buy most, you'll have to read the “2021 Holidays Unwrapped” report by Klarna to find out. Download it here!

Biggest Sales Challenges for Sales Managers in 2021

The Center for Sales Strategy

Building trust virtually, finding qualified leads, getting in front of the decision-makers — these are all challenges that salespeople face. And as a sales manager, you’re finding innovative ways to address these issues.

How to Succeed Through Supply Chain Challenges [PODCAST]

Sandler Training

Mike Montague interviews Emily Yepes on How to Succeed Through Supply Chain Challenges. The post How to Succeed Through Supply Chain Challenges [PODCAST] appeared first on Sandler Training.

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The 7 Best Knowledge Base Software + How to Choose One

Help Scout

We all know the old axiom “knowledge is power.” And though it’s true, there’s a caveat: In order to unlock the power of any knowledge, people first need access to it. Access to knowledge is an issue many businesses face.

Email Etiquette Mistakes to Avoid When Sending Cold Emails

The Center for Sales Strategy

If you think cold emailing is dead, you're wrong. 59% of B2B companies say email is the most effective channel for generating revenue. It's one of the most cost-effective forms of outreach that there is. At the same time, you need to realize that you're not the only one sending emails.

B2B 110

An Easy Way to Drive SKO Participation and Success

Force Management

In the flurry of SKO planning, it’s easy to get bogged down on the details. You and your enablement team are making a slew of decisions — who’s presenting, where are you doing it, what’s the agenda, etc.

Sales 83

Zendesk welcomes Cleverly

Zendesk

At Zendesk, we believe a key component of providing great customer experiences includes ensuring your agents are armed with the right tools and processes to deliver them.

Buyer Intent Data Guide: How to Find Prospects Already Looking to Buy

Collecting and understanding buyer intent is a must for any marketer or salesperson looking for a higher success rate in reaching active buyers. Throughout this eBook, we’ll explore how to monetize intent data, where it's sourced from (and which sources you should be wary of), as well as how to best utilize it within your outbound campaigns in order to drive more pipeline each month.

The Cure to Sellers’ Fear of Finance

FinListics Solutions

When we talk to salespeople about finance, we like to start the conversation with the question “How many of you took finance in school

Stop Wasting Time with the Wrong Prospects

The Center for Sales Strategy

The prospecting challenge is real. Sellers face it every day when making the choice to go after prospects that appear to be low-hanging fruit or quick sales — or pursue prospects with greater spending potential that will take longer to close. sales process prospecting

Sales 99

What Is A KPI Report, & How Do I Create One?

ClearPoint Strategy

Key performance indicators (KPIs) play a role in nearly every organization. Any successful company wants to be able to meet their organizational objectives successfully—but that can be easier said than done. Not only do you have to select the KPIs that are appropriate for your industry (i.e.,

B2B customer service: What it is and how to do it right

Zendesk

It’s a common myth that B2B companies aren’t as focused on customer service as their B2C counterparts. According to an Accenture report , over 90 percent of B2B leaders believe that providing a great customer experience is the key to reaching their company’s goals.

B2C 83

A Recruiter’s Guide To Hiring In 2021

With vaccination rates rising, consumers spending more money, and people returning to offices, the job market is going through a period of unprecedented adjustment. As the New York Times observed, “It’s a weird moment for the American economy.” And recruiting professionals are caught in the middle. To make the most of this disruption, you need to understand the economic drivers, develop a strong strategy for unearthing valuable talent, and use the latest tech tools to get the job done. Read this guide to get your recruiting practice ready to thrive in the new normal.

Achieve Breakthroughs with Strategy Execution Software

Kainexus

One of the most critical responsibilities of leadership teams in organizations of all types and sizes is to set the strategic direction and develop an executable plan to achieve the most important key performance indicators.

CrankWheel Named Best Telemarketing Software of 2021 by Digital.com | Press Release

Crank Wheel

CrankWheel was ranked among top solutions to help businesses manage large or small call centers

How to Establish Credibility with Customers

Sales Readiness Group

Inevitably at some point during a sales call, the customer will ask, “Who else have you done this for?” What they’re really asking is why they should believe or trust you. This is why it’s essential that early in the sales process, you establish credibility.

Sales 82

Communicate, Communicate, Communicate

Peter Simoons

Tip 17: Communicate, Communicate, Communicate. Communication is perhaps the most essential element towards building a successful partnership or alliance. George Bernard Shaw once said: “The single biggest problem in communication is the illusion that it has taken place.”

The Definitive B2B Sales Playbook: Proven Path to $ Multi-Million Revenues

Sales is at the forefront of revenue growth, and so organizations with highly streamlined sales operations consistently outperform competition. How do you create a path to success and fast-track your way to multi million dollar revenues? Read the eBook.

Designing the Optimal GTM Model: 3 Keys to Success

SBI Growth

An effective go-to-market model has three primary benefits for a company. First, it supports a more efficient motion that minimizes your cost of new customer acquisition. Second, it enables your commercial team to capture greater wallet share from existing customers. Article Go-To-Market Strategy

Top Upcoming CRM Software Development Trends to Watch Out in 2021!

Customer Think

The CRM (Customer Relationship Management system) has grown substantially in recent years to provide value for everyone in a business instead of just being a tool for customer relationship management.

CRM 105

Failing To Do This One Action Stalled The Sale

The Center for Sales Strategy

You've met with a prospect several times — and this person also happens to be the CEO of the business. Score! You've built a great rapport, they've shared challenges with you, and you've developed the perfect solution. You're really getting excited about the opportunities that are unfolding!

Sales 72

Align to the Buyer’s Goals and Be Rewarded | Sales Strategies

Engage Selling

As you may know, I like to keep up on the state of the current buyer: what’s going through their minds, how are they behaving, and how are they rewarding or not rewarding sellers like us?

Sales 70

Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

What is ZoomInfo for Recruiters? Find and connect with the right talent to fill roles fast with more data, basic search, advanced search, candidate and company profiles, and export results. Watch this On-Demand Webinar today to see how ZoomInfo for Recruiters can work to get your talented candidates results.

Designing the Optimal GTM Model: 3 Keys to Success

SBI Growth

An effective go-to-market model has three primary benefits for a company. First, it supports a more efficient motion that minimizes your cost of new customer acquisition. Second, it enables your commercial team to capture greater wallet share from existing customers and grow their lifetime value.

What Small Business Owners Need to Know about Succession Planning

Customer Think

In 2020, there were 31.7 million small businesses in the United States, accounting for 99.9% of businesses in the nation. However, despite ownership of such a significant proportion of the U.S.

What is a Franchise Fee? A Comprehensive Overview

Hubspot

It might go without saying, but owning a franchise doesn't come cheap. Franchisees aren't allowed to just buy a retail space, decorate it with a franchise's branding, serve its products, and tack a sign on the door with the franchise logo.

Improvise, Adapt, and Overcome: Sales Growth Tips from an Air Force Vet

Nimble Business Success

Don’t sweat it if you missed our webinar featuring Wes Schaeffer— we’ve got you covered! In this Webinar Replay, we’ll be going over Wes Schaeffer’s military secrets that you can apply to grow your sales.

Sales 83

Going to Market Smarter in the New Economy

In 2021, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses. To succeed, you must change the way you conceive and build new products as a digital business. Download the report today to discover more!

How to systemise account management in your agency, with Alex Raymond

Account Manager Skills

? ?. Welcome to Episode 44. In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes.

How Starbucks, Peloton & Pizza Hut Use Gamification (And You Can Too)

Customer Think

There’s a reason gamification has continued to be one of the marketing buzzwords you’re seeing everywhere. Because it works.

Streamline Your Xero Invoicing With Apptivo

Apptivo

If you’re wondering whether Apptivo integrates with Xero, then the answer is “YES”. Apptivo enables its users to integrate their Apptivo account effortlessly with their Xero account without any trouble.

How Sellers Can Disrupt and Reframe Buyer Thinking [+Toolkit]

RAIN Group

The following is an excerpt from our new toolkit for sellers, How to Change the Buyer Conversation with Insight. Click here to access it. >> >> Think about buyers you've worked with who were trying to move an initiative or agenda forward.

55

The Forrester Wave™: B2B Marketing Data Providers, Q2 2021

In our 24-criterion evaluation of B2B marketing data providers, we identified the 11 most significant vendors — Data Axle, Dun & Bradstreet, Enlyft, Global Database, InsideView, Leadspace, Oracle, SMARTe, Spiceworks Ziff Davis, TechTarget, and ZoomInfo Technologies — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2B marketing professionals select the right one for their needs.