Sat.Jul 16, 2022 - Fri.Jul 22, 2022

13 Expert Tips On Getting Your Strategy Implementation To Stick

ClearPoint Strategy

It’s not uncommon for organizations to create strategic plans they are excited about, but flounder when it comes to carrying out those plans. Strategy implementation —which, by definition, means putting the plan into action—is arguably the hardest part.

A Framework for High Performance Leadership

Customer Think

I read a post by Michael McCune on Gartner’s blog about thought leadership and it resonated really well with me. In the post, he talks about the importance of original thought provoking content. Content that deepen’s someone’s understanding of. Blog Editor's Pick Leadership

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What does the economic downturn mean for your most valuable clients?

Kapta

Customers expect their key account managers (KAMs) to know them and what they are experiencing. Research shows that 55% of clients expect reps to understand their business, situation, and needs.

25 Problems That Stop Key Account Managers From Doing Their Job

Account Manager Tips

Table of Contents. If you think your job is harder than it should be. you're right.

Content Creation & Curation: The Missing Link Between Sales & Marketing

Speaker: Pam Didner - B2B and Tech Marketing Consultant

Content plays a vital role in creating a symbiotic –– and successful –– relationship and alignment between your sales and marketing teams. Join Pam Didner to learn how to create and curate great content to support your sales and revenue goals!

Factors That Influence — What Sellers Can Control

The Center for Sales Strategy

When it comes to sales, you might feel as if there are many factors that are outside of your control. To an extent this is true, but when it comes down to it – you actually wield more influence over the situation than you think.

Sales 101

Don’t Believe Your Own Marketing (Too Much)

Software Sales Guru

Don’t Believe Your Own Marketing (Too Much) Sophisticated product marketing teams provide personas and typical pain points as a starting point for sales conversations. They also love to arm sales teams with case studies.

More Trending

Sounds Like a Plan!

Vantage Partners

Careful Alliance Planning Helps Mitigate Cultural, Legal, Operational, Financial, and Even Intangible Issues That Can Derail a Collaboration. Research on partnership performance indicates that business planning with partners is challenging, and essential to success.

Are You Making These Sales Management Mistakes?

The Center for Sales Strategy

One of the most difficult things in leadership, and in life, is to recognize and admit when we have made mistakes or might have done things differently.

How to Effectively Employ Team Selling | Sales Strategies

Engage Selling

????????? How do you employ team selling? Since I published Right on the Money, there have been even more changes happening in the marketplace that we as sellers need to … Read More.

Business Model Diversification

Flevy

Strategic objectives of all businesses are to propel growth and performance, while simultaneously creating value for customers. While it is customary for managers to emphasize financial performance, effective managers pursue new opportunities in order to create added value.

New Ways to Reach, Influence, and Close More Deals with Intent Data

Speaker: Ardath Albee, B2B Marketing Strategist and CEO of Marketing Interactions

Acting on intent data when applied to buyer context can be a game-changer for gaining attention by increasing relevance, which drives purposeful engagement toward purchase. But all intent data is not the same. In this webinar, learn the difference between interest and intent, and the best ways to use the right data.

An Ultimate In-depth Guide to NPS Surveys & Their Best Practices

Customer Think

Net Promoter Score (NPS) metric is used to gauge customer loyalty, and satisfaction with a company’s products and services, and is calculated by asking customers one question “How likely will they recommend your product or service to a relative or friend on a scale of 0-10″?

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How to Get Back Up When Life Knocks You Down with Kristin Austin

Sales Gravy

When Kristin Austin was hit by a car, her world fell apart. On this episode of the Sales Gravy Podcast she shares how she climbed out of a deep hole to resurrect her business and life, one prospecting call at a time.

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The Most Significant Benefits of Lean Manufacturing

Kainexus

No matter what industry your organization is in, competition these days is tough. Regardless of your customers, every organization needs to improve and evolve constantly. The Lean manufacturing approach is proven to achieve operational excellence and beat the competition.

5 Step Annual Planning Process

SBI Growth

Although Annual Planning happens every year we find that many of our clients wait too long or are unsure of where to start the annual planning process.

The Essential Guide to the Buying Experience of the Future

The ultimate value proposition is an impactful buying experience that guides people to the best possible decision. But how do you prepare your sales teams to do that? Read "The Essential Guide to the Buying Experience of the Future" to find out how to empower your customer-facing teams and thrive in modern selling environments.

‘Phygital’ Future- Every CX expert needs to know.

Customer Think

H & M’s most popular pop-up store on a Dutch beach back in 2011, reminds us of the faddish trend of pop-up retail.

Book review: Build your digital marketing strategy by Steve Brennan

Red Star Kim

I like to review recent books with a view to offering recommendations to those people who attend my training workshops. Despite being published in 2018 (before the Covid pandemic pushed digital marketing into the stratosphere) and being pretty basic it has some good content.

Become a Sales Email Prospecting HERO with this Email Framework

Sales Readiness Group

Back in the day, sales prospecting was a straightforward activity: 50 calls a day. Today, prospecting has evolved as everyone spends less time talking on the phone. The most notable change is the quantity of prospecting emails sent out by sales teams. Selling Skills Sales Training Prospecting

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2022 Ecommerce Platform Guide: WooCommerce vs. Magento

Groove HQ

On one hand, WooCommerce: built on (free) WordPress, charging you nothing to use its services. Or Magento: built for large enterprises, people with big budgets, and large development teams. The post 2022 Ecommerce Platform Guide: WooCommerce vs. Magento appeared first on Groove Blog.

Roadblocks to Delivering a Competitive Buying Experience

Why are buyer-facing teams struggling and what can be done about it? Bigtincan teamed up with Heinz Marketing in a recent research study to discover the roadblocks revenue-generating teams encounter in preparing buyer-facing teams for today’s market. Click here to learn what you can do today to prepare!

Tips For Choosing The Right CRM Software for Small Business

Customer Think

Customers expect more from your business than ever before. Unlike before, you are now being compared to the best service they have ever received. For a small business owner, this can be flattering and downright terrifying at the same time.

How ecommerce brands use conversational AI to reduce customer effort

Zendesk

The ecommerce market has exploded over the past few years and is continuing to grow at an accelerated rate. By 2023, online retail sales are anticipated to reach $6.17 trillion. With more people doing their shopping online than ever before, ecommerce CX has become a priority for many businesses.

5 Leadership Skills to Build a Stronger Team

Sales Readiness Group

Leadership and management skills often get confused and interchanged when talking about developing more effective front-line sales managers (FLSMs). But there are some key differences. Sales Management Sales Leadership

What is CRM Marketing? Benefits and Advantages of CRM Marketing

Apptivo

Introduction. In a digital world, every aspect of business has transformed; marketing is no exception. Marketing in the past had always been a hit or miss: it was not customized for any group or individual.

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Connecting the Consultative Experience

Many B2B businesses have come to believe that there is an asymmetric relationship between the company and its buyers. But what research has discovered is that many of today’s B2B buyers are NOT empowered and they have little interest in being so. Download the eBook to find out why.

How Employee Recognition Supports Customer Satisfaction

Customer Think

Achieving a high level of customer satisfaction requires providing customers with positive, helpful interactions with support team members. Of all the ways to generate a satisfied customer base, this is one of the most important.

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What is employee satisfaction? +10 ways to improve it

Zendesk

In November 2021, U.S. workers left their jobs at the highest rate in 20 years, according to Pew Research. The main reasons? Low pay, few opportunities for advancement, and feeling disrespected at work. But various factors contribute to employee satisfaction (or a lack thereof).

Comparing the Best Ecommerce Platforms in 2022

Groove HQ

The debate rages between WooCommerce, Shopify, Magento, and BigCommerce for best ecomm platform -- we'll help you find the best one for you. The post Comparing the Best Ecommerce Platforms in 2022 appeared first on Groove Blog. Customer Support

Coaching Models for Managers: How to Decide Which One Is Right One for Your Team

CMOE

Coaching is a critical aspect of every team and organization. When teams have managers and leaders who can coach well, employees are 40 percent more engaged in their roles.

The Definitive Guide to the Top 4 Sales Enablement Metrics

See what metrics matter to increase productivity and revenue and your organization. This guide will help you stay data-driven while avoiding data overload.

How to take your corporate values off the wall, and improve customer satisfaction

Customer Think

I’ve toured many corporate offices, waiting rooms, and data centers with beautifully framed corporate values. Writing values such as “customer satisfaction” on the wall is easy. Living those values is hard.

Forrester report: Successful Digital Transformations Focus On Three Core Elements

Zendesk

A practical guide for IT leaders on delivering exceptional customer and employee experiences. IT leaders at mature organizations invest in both customers and employees while keeping operational costs low, often with limited resources.

7 Essential CRM Team Roles + BONUS: How to Structure CRM Access

Insightly

Implementing a new customer relationship management (CRM) platform comes with high expectations. After all, a well-designed CRM system has the power to improve sales team productivity, streamline business operations, increase customer retention, generate more sales, and improve the bottom line.

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Fly’s Friday Five: Hiring – Where are all the people?

Brooks Group

Today we are talking about people. People, people, people. Where have they all gone? . Today, I have had two conversations in the last hour with clients around their people shortages.

The 5 Stages of Account-Based Marketing — and How to Win Them All

Successfully complete the five stages of ABM: define, identify, engage, convert, and connect. We’ll show you how to create a unified system with your sales team to help them land more qualified opportunities and connect with prospects like never before.