Sat.Sep 03, 2022 - Fri.Sep 09, 2022

Why Smart Key Account Managers Build a Personal Brand

Account Manager Tips

More and more companies expect their key account managers to be thought leaders. If you're smart, you'll start building your personal brand now. Here's how. Subscribe at : Apple Podcasts | Google Podcasts | Spotify | Stitcher. Table of Contents.

Leverage Buyer Psychology for Better Account Management Outcomes


I really enjoyed working with Ed Powers on his KAMGenius course , Brain Friendly Key Account Management (that's me holding a model of a brain in the image above).


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How Companies Are Successfully Filling Their Talent Banks

The Center for Sales Strategy

Would you manage your people differently if you had your next Sales Superstar sitting on the bench, ready to jump in? What if you had a Talent Bank full of these talented people?

Latest Podcasts: Leadership 'It' Factors

Force Management

The best leadership requires a combination of skill and character. Last month's guests on the Revenue Builders podcast shared the qualities that they've found to separate the good leaders from the great.

Content Creation & Curation: The Missing Link Between Sales & Marketing

Speaker: Pam Didner - B2B and Tech Marketing Consultant

Content plays a vital role in creating a symbiotic –– and successful –– relationship and alignment between your sales and marketing teams. Join Pam Didner to learn how to create and curate great content to support your sales and revenue goals!

3 Tips for Account Planning in Salesforce


The Myth of Account Planning. Most people relate account planning to something like a quarterly business review (QBR), where sellers and leaders will give an in-depth presentation on the state of their top accounts.

Clone of How to Stand Out From The Competition (When Everyone’s the Same)

Account Manager Tips

Subscribe at : Apple Podcasts | Google Podcasts | Spotify | Stitcher. Table of Contents. When clients say "price" they really mean value Steps to stand out from the competition World Letter Writing Day Workshop: How to successfully execute a negotiation strategy In other news Quote of the week.

More Trending

A Guide to Sales Prospecting

The Center for Sales Strategy

Over 13 million workers hold sales or sales-related positions in the United States. Any experienced sales professional knows that the key to generating leads is sales prospecting. In sales, it's crucial to focus on potential customers that are likely to buy your product.

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How to Get Meetings With Hard to Reach Prospects

Sales Gravy

Ever wondered how you can get the attention of that elusive prospect you've been chasing? You know the one. The big fish that is your ticket to President's club a huge commission check.

10 Proven Digital Marketing Strategies for Solar Sales Agents

Crank Wheel

Sales agents don't send booklets or throw flyers anymore. They are ineffective! Here are proven marketing strategies for solar sales

Sales Leaders: Make Empowering Sales Coaching Your Growth Driver!?

Sandler Training

Investing in sales leader growth is one of the most impactful organizational investments. The post Sales Leaders: Make Empowering Sales Coaching Your Growth Driver!? appeared first on Sandler Training. Blog Posts Management & Leadership Coaching growth sales leadership

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New Ways to Reach, Influence, and Close More Deals with Intent Data

Speaker: Ardath Albee, B2B Marketing Strategist and CEO of Marketing Interactions

Acting on intent data when applied to buyer context can be a game-changer for gaining attention by increasing relevance, which drives purposeful engagement toward purchase. But all intent data is not the same. In this webinar, learn the difference between interest and intent, and the best ways to use the right data.

Improving Sales Performance: Requests Usually Mask True Needs

The Center for Sales Strategy

Can you believe that a third of adults have distanced themselves from people because of a misunderstanding in text communication? Even with verbal communication, it's not hard to see how this could also be common in business. Simply put, communication is the foundation of successful sales.

Selling via Email Is Lazy Selling

Revenue Storm

This will age me! When email first arrived on the scene, I was a front-line sales leader, leading a team of about 15 sellers in the IT Industry. The instruction came from above that all my salespeople would get workstations on their desk and start using email.

How Future Growth is Dependent on Your Current Fact Base

SBI Growth

Taking a focused approach to value creation in the upcoming months will be the strategy for companies looking to maintain and accelerate growth during uncertainty. Now is not the time to be agile; it’s a time for clarity among the chaos.


The key to quality customer-centricity? Data.

Customer Think

Anticipation is often at the core of customer-centricity. Companies that utilize a customer-centric strategy can often predict every want, need, and possible passing fancy of their target audience — and find themselves handsomely rewarded in the process.

The Essential Guide to the Buying Experience of the Future

The ultimate value proposition is an impactful buying experience that guides people to the best possible decision. But how do you prepare your sales teams to do that? Read "The Essential Guide to the Buying Experience of the Future" to find out how to empower your customer-facing teams and thrive in modern selling environments.

How Customers Buy… & Why They Don’t… With Martyn Lewis

The SAMA Podcast

The global COVID pandemic and subsequent supply chain issues have dramatically changed how SAMs (Strategic Account Managers) do their jobs. We in the SAM community and SAMA know this, as much has been discussed about how SAM’s lives have changed. However, these same forces affected Procurement/Purchasing professionals too, which begs the question: How have procurements’ lives changed? How have procurements’ expectations of SAMs changed? What do SAMs and their companies need to do to adapt?

Great sales leaders have a high level of influence. Measure where you stand.

Sales Readiness Group

One of the driving forces of sales leadership is influence – the ability to affect the motivations, actions, and behaviors of your sales team.

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Top 3 things retailers are missing in digital CX


Change is the only constant in the retail service industry. That’s certainly been true in the past several years, when a record number of customers flocked to online channels to do their shopping.

3 Reasons Your Retention Investment May Not Be Working

Customer Think

Customer retention has assumed greater importance for recurring revenue businesses today. However, despite this, most companies are still struggling to plug in the leaky revenue bucket. Traditional retention approaches are proving ineffective against customer churn today.


Roadblocks to Delivering a Competitive Buying Experience

Why are buyer-facing teams struggling and what can be done about it? Bigtincan teamed up with Heinz Marketing in a recent research study to discover the roadblocks revenue-generating teams encounter in preparing buyer-facing teams for today’s market. Click here to learn what you can do today to prepare!

Fly’s Friday Five: Is Your Sales Team Agile or Fragile?

Brooks Group

I’m going to go back to a topic we’ve talked about before, and that is how do you sell your way through these current macro headwinds? I continue to read in surveys from The Wall Street Journal and other places, that companies are still struggling with sales.

SAMA Global Summit Viewing Party


Upcoming event. SAMA Global Summit Viewing Party. arrow-icon-size3. Register Here. October 26-27, 2022. Time. 2 PM CET. Location. ARPEDIO Headquarters, Birkedommervej 27, 2400 Copenhagen. Join ARPEDIO in Copenhagen for the 2022 SAMA Global Summit.

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Good-enough service isn’t good enough: 3 strategies to remain competitive


Given the current volatile and uncertain market conditions, it’s difficult to push for growth and investment in the customer experience (CX). The temptation to maintain the status quo is strong. But don’t do it.

How to Use Customer Testimonials Effectively — 7 Ways to Do It

Customer Think

Your brand image and reputation are your business’s most valuable assets and have a direct impact on the value of your company.

Connecting the Consultative Experience

Many B2B businesses have come to believe that there is an asymmetric relationship between the company and its buyers. But what research has discovered is that many of today’s B2B buyers are NOT empowered and they have little interest in being so. Download the eBook to find out why.

Effective Ways to Help Your Team Boost Sales

Brooks Group

Selling is hard. One can argue to the contrary, but we’ve been helping salespeople get out of selling slumps since 1977. Every single conversation we have with a customer revolves in some shape or form around the idea of finding effective ways to help their team boost sales.


Sandler Training

How to Sell to the Modern Buyer: 52 Sandler Rules for Sales Success presents a revised and expanded summary of Sandler’s classic list of rules for selling professionals. The post THE SANDER RULES, 2.0!? appeared first on Sandler Training.

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Top 5 Leadership Tips for Young Managers

Cranfield Executive Development

Effective leadership is difficult to develop, especially for young professionals new to a managerial career. Here are five leadership insights to help you increase your leadership competence and maximise your organisational influence. talent development general management article

Inflation impact on Retail Customer Experience

Customer Think

Business publications and news outlets bombard us with news about rising inflation and upcoming recession every single day. Our lives are impacted by the higher costs of everything we need as consumers, but we also are facing business challenges as providers of goods and services.

The Definitive Guide to the Top 4 Sales Enablement Metrics

See what metrics matter to increase productivity and revenue and your organization. This guide will help you stay data-driven while avoiding data overload.

Current Challenges in B2B Wholesale


Between supplier price pressure, supply chain problems and customer anger: Why wholesalers win with value-based customer management. Many wholesalers are currently struggling with sudden increases in purchasing and cost prices as well as unprecedented restrictions on their own ability to deliver. This has consequences. According to a recent survey by the IFO Institute, 62.4% of wholesalers see the need to significantly increase sales prices in the near future.

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Most Sales Reps are Upselling or Cross-Selling in 2022 [Data]


According to HubSpot’s 2022 Sales Strategy Report , the third most popular goal for sales professionals in 2022 is prioritizing relationships with existing customers over new ones, and they’ll do so through upselling and cross-selling.

If Your Goal is “Implied,” You Don’t Really Have a Goal

Strategic Communications

In interviewing for a job several years ago, I went through a round of interviews with various members of the organization. When meeting with the Chief Administrative Office (CAO), he handed me a brochure and said: “What do you think about this brochure?”

The Top Gun Effect in Customer Experience

Customer Think

September 05, 2022. Add to rss feed. As I’m writing this. Blog Customer Experience Innovation

The 5 Stages of Account-Based Marketing — and How to Win Them All

Successfully complete the five stages of ABM: define, identify, engage, convert, and connect. We’ll show you how to create a unified system with your sales team to help them land more qualified opportunities and connect with prospects like never before.