Sat.Sep 04, 2021 - Fri.Sep 10, 2021

Enable Sales Managers to Make an Impact Using Win/Loss Insights

Force Management

You may know the reason why a specific deal was won or lost, but can you and your account teams reverse engineer that process to improve results on the next deal? Is your team currently leveraging those insights to repeat successes and avoid known setbacks?

15 Ways to Get Referrals

RAIN Group

Referrals are among the top ways sellers get leads and new business, but many struggle with generating them consistently. Often, this is because they haven’t thought about why buyers should refer them. They don’t have a system in place for generating referrals.


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Trending Sources

Passing the Price Gauntlet with Strategic Accounts

Holden Advisors

As a strategic account manager, you take the long view in working with your customers to ensure that each of them gets the right solution. You invest time in evaluating your customer's business and sourcing the best team internally to configure a valuable solution.

What's Missing in Your Customer Success Software?


Lack of visibility is one of the biggest problems impacting key account management, even in 2021. Isolated programs, account managers without sufficient buy-in to new systems, and broken processes compound to prevent revenue teams from gaining complete insight into accounts.

How Zoom Uses AI to Ramp up Sales Certification and Proficiency

Zoom were struggling to ensure that sales reps around the world - with different levels of experience and proficiency – were getting certified on updated messaging. Traditional methods were unexciting, time-consuming and ineffective! But using a new innovative method driven by AI, Zoom managed to: Achieve 100% participation for their certification program, increase the number of practice sales conversations performed by each employee, and standardize feedback and scoring of practice sessions. Find out how in Second Nature’s Customer Case Study!

The DNA Of a Sandler Trained Professional Salesperson

Sandler Training

In Sandler, we have identified three elements that are required for success in selling we call it B.A.T. The post The DNA Of a Sandler Trained Professional Salesperson appeared first on Sandler Training.

How to Measure Customer Service Quality: Methods & Tools

Help Scout

Just because a customer clicked a smiley face in your post-service feedback survey does not mean you gave them high-quality service. They might love the product, and your service is just okay enough not to make a difference.

More Trending

Do Your Prospects Trust Themselves? | Sales Strategies

Engage Selling

I want to share with you a concerning trend involving your prospects’ trust and what you can do to fix it. We are indeed seeing issues involving trust from buyers right now. Who can blame them? It’s an incredibly volatile … Read More » The post Do Your Prospects Trust Themselves?

How to Succeed at Experiential Learning [PODCAST]

Sandler Training

Mike Montague interviews Sophia Stone on How to Succeed at Experiential Learning. The post How to Succeed at Experiential Learning [PODCAST] appeared first on Sandler Training. Podcasts] Blog Posts How To Succeed Professional Development learning & development professional development training


How to orchestrate customer journeys in real time at scale

Customer Think

Customer journeys are as individual as customers. Every customer has different needs, preferences, knowledge, information and another way to resolve their issues. In brief, every customer has a context of their own. As a consequence, customer journe.


A Growth Strategy Without Market Data is a Hail Mary (Part 1 of 2)


Most of the OnStrategy Team lives in Nevada, so we know a thing or two about gambling (and sometimes you can get lucky!!). However, most leaders prefer to play it safe with the future of their companies. We suspect you feel the same way.

An Innovative & Creative Problem Solver Approach to Selling in the Medical Device Space

Speaker: Steve Goldstein, Sales Leader

Currently in sales or involved in a business that depends on strong sales results? Join Steve Goldstein, Sales Success Coach, Motivational Speaker and Medical Device Sales Leader from Gold Selling LLC. You will absorb critical strategies to become a trusted partner in greater sales success.

How Collecting Video Testimonials Helps You Close More Sales

Sales Gravy

On this episode of the Sales Gravy Podcast, Jeb Blount, author of Virtual Selling, discusses the power of collecting video testimonials from your customers with film maker and producer Bruce Himmelblau.

The Expert's Guide to a Successful Sales Organization Structure

The Center for Sales Strategy

Sales organizations have evolved over the years, and the old hierarchical structure just won’t do anymore. A successful sales organization structure allows you to maximize your profit. This article will help you get started. sales structure sales leadership

Experience vs. Touchpoint Journey Mapping: What’s the Difference?

Customer Think

I had a recent experience with a prospective client.

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Internal Strategic Alliance Definition

Peter Simoons

Tip 18: Create an Internal Strategic Alliance Definition. As mentioned in the previous post , clear communication is the cornerstone towards the success of your partnership.

This Coming Holiday Season is Shaping Up to Have the Most Spending in History

As for what shoppers want to buy most, you'll have to read the “2021 Holidays Unwrapped” report by Klarna to find out. Download it here!

The Power of a CDP in Banking Digital Transformations

NG Data

Today, many banks are united by a common challenge: managing the limitations of their legacy cores and the operational, compliance, and customer personalization pitfalls associated with them. Monolithic legacy cores don’t offer the level of functionality that modern banking customers need, especially those favoring digital experiences in a post-pandemic world. Mobile apps, online statements. Source. Thought Leadership

Weekly Roundup: War on Talent, Sales Reps Who Missed Quota + More

The Center for Sales Strategy

- MOTIVATION -. Don't find fault. Find a Remedy.". Henry Ford. AROUND THE WEB -. > > War on Talent – Carson Tate.

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Three questions to find out if you’re really customer centric?

Customer Think

“How can I know if we’re really customer centric?” As with many things in life, there are multiple ways to address this inquiry. But what I like to do is to ask companies 3 simple questions to help them find out if they’re really as customer centric as they would like to be.

10 Project Management Methodologies To Implement

ClearPoint Strategy

Have you ever initiated a project you were sure would be a huge success, but that never reached its potential because deadlines were missed and budgets were busted? This is where the value of good project management becomes clear.

Top 10 Tactics for a Successful SKO!

The 2022 Sales Kick Off is your big opportunity to align your sales team and drive change. Make sure it's successful with SecondNature’s SKO Ebook! Find out: ? How to set the right goals and KPIs ? How to translate vision into tactics ? How to keep salespeople engaged.

Partner Ecosystems: Unlocking The Formula For Growth


Where’s that crystal ball when you need it? Imagine if we knew exactly which strategies and tactics would result in success. We’d have advance knowledge that would help our sales organizations sell smarter and work smarter. Ecosystems Startups For Partnership Leaders Collaborative Selling Growth

How Collecting Video Testimonials Helps You Close More Sales

Jeb Blout

The Power of Video Testimonials. On this episode of the Sales Gravy Podcast, Jeb Blount, author of Virtual Selling, discusses the power of collecting video testimonials from your customers with film maker and producer Bruce Himmelblau.

Don’t Put Your Customer Hat On!

Customer Think

Have you ever been instructed to “put your customer hat on?” That may be bad advice. Put your customer hat on” is a favorite line of process improvement consultants and workshop facilitators. I’ve even said it myself.

LinkedIn Live: Get to Know Arpedio


September 8, 2021. LinkedIn Live: Get to Know Arpedio. September 8, 2021. LinkedIn Live: Get to Know Arpedio. ? Back to blog.

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Increase Revenue with Faster Sales Onboarding

Quotas need to be hit. Revenue goals need to be met. This reality makes shortening sales onboarding time a top priority. This exclusive eBook, Increase Revenue with Faster Sales Onboarding, provides details on how to: • Achieve your sales organization's goals • Increase revenue • Avoid turnover • Give reps a path to success Download the eBook today!

5 Key Sales Trends To Boost Growth For 2021


Are you searching for the best ways to boost growth in 2021? If so, you want to have more high-quality leads, warm introductions, timely opportunities…to close more deals. Ecosystems For Sales Leaders Collaborative Selling Trends

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Crank Wheel

The Icelandic bootstrapped startup CrankWheel has acquired all assets of the Danish startup Accordium. The acquisition (price undisclosed), includes technical infrastructure and intellectual property as well as the Accordium brand and customer base

How to Effectively Integrate Video Content in Your Marketing Strategy

Customer Think

Video marketing is the current trend, bolstered by social media platforms such as TikTok and YouTube, which are putting video at the center of our everyday lives.

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How Collecting Video Testimonials Help You Close More Sales

Sales Gravy

On this episode of the Sales Gravy Podcast, Jeb Blount, author of Virtual Selling, discusses the power of collecting video testimonials from your customers with film maker and producer Bruce Himmelblau.

Buyer Intent Data Guide: How to Find Prospects Already Looking to Buy

Collecting and understanding buyer intent is a must for any marketer or salesperson looking for a higher success rate in reaching active buyers. Throughout this eBook, we’ll explore how to monetize intent data, where it's sourced from (and which sources you should be wary of), as well as how to best utilize it within your outbound campaigns in order to drive more pipeline each month.

Why Sales Enablement Gives You Competitive Advantage


In a rapidly changing environment, sales teams need to have the best tools, training, and support. It’s not a complicated concept. In common language, you could say, “it’s a no brainer-brainer you could turn to the great business guru, Peter Drucker: For Sales Leaders Collaborative Selling Growth

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How Small Businesses Can Grow Using Marketing in 2021 w/CEO Mehak Vohra Ep#117

Strategic Planning and Management Insights

Mehak Vohra is the founder and CEO of SkillBank, a online program focused on training the next generation of marketers. Cohorts are free upfront, and you only pay once you graduate, if have a job paying $40k or more. Marketing training podcast CEO

How to Get the Most Out of Your Customer Service Team

Customer Think

Customer service is one of the most important elements of a healthy business. Unfortunately, it also tends to be the aspect of business that gets neglected for sexier components like marketing, branding, sales, and innovation.

What is run rate? ARR definition, formula, and examples


What is run rate? A run rate is a rough estimate of a company’s annual earnings based on monthly or quarterly financial performance data.

The Blueprint for Better Sales Onboarding

Onboarding – every company does it, but a shockingly few do it really well. So the question is – how do you break the cycle and onboard salespeople in a way that actually works? This exclusive eBook provides 6 steps to better sales onboarding. Download the eBook today!