Sat.Sep 10, 2022 - Fri.Sep 16, 2022

How Successful Key Account Managers Continually Build Their Skills


Successful Key Account Managers (KAMs) are always learning—developing their skills and knowledge to keep driving forward. They recognize the pace of change and never get complacent. Strategic Account Management Account Management Key Account Management

5 Times You Shouldn’t Apologize To Your Client

Account Manager Tips

The client is not always right. In fact they're regularly wrong! And when they are wrong, for the sake of peace and customer retention, we say sorry. Until now. Subscribe at : Apple Podcasts | Google Podcasts | Spotify | Stitcher. Table of Contents.


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How Can I Support You: Leading Through Purposeful Communication


Words hold implications and meanings that exist outside of their dictionary definitions. Although the words “team member” and “employee” can technically be synonymous, they have different meanings and feelings attached to them.

Your SKO: How to Drive Long-Term Adoption & ROI

Force Management

With the season for sales kickoffs approaching, the current economy is likely a driving influence on your plan. Given the shifting market dynamics, ensure you use your SKO resources where it matters most, and equip your team to drive lasting results long after the SKO ends.

Content Creation & Curation: The Missing Link Between Sales & Marketing

Speaker: Pam Didner - B2B and Tech Marketing Consultant

Content plays a vital role in creating a symbiotic –– and successful –– relationship and alignment between your sales and marketing teams. Join Pam Didner to learn how to create and curate great content to support your sales and revenue goals!

Bring strategy to life in Teams

ClearPoint Strategy

According to a Harvard Business Review Study, only 5% of employees are aware of/understand their organization’s strategy. Clearly, the chances of accomplishing the goals in a strategic plan are significantly reduced if only a fraction of employees are even aware of them.

Disabled and down but definitely not out – A story of hope after a year

Red Star Kim

How would you feel if you were suddenly diagnosed with a progressive, incurable, debilitating and potentially disabling disease? How would you cope with the sudden onset of a physical disability and all the mental stress it causes? They say that life happens when you are busy making other plans.

More Trending

How to Be Different From Your Competition

Engage Selling

????????????? How can you stand out and be different from your competition? Sitting in on sales team meetings is one of my favourite things to do. I love watching the … Read More. The post How to Be Different From Your Competition first appeared on Colleen Francis - The Sales Leader.

2 Rules for Selling to a Committee

Software Sales Guru

2 Rules for Selling to a Committee More often than not, large deals mean that you have to sell to a committee, rather than an individual buyer. In these situations, many salespeople fall back to using the corporate deck to present to the group. This is a mistake.

The Ultimate Business Compliment to Improve Your Sales Performance

The Center for Sales Strategy

Practicing effective communication and showing appreciation can strengthen client relationships. You need to have good relationships with clients to help your business grow and succeed.

The Art of Persuading Unreasonable Colleagues

Vantage Partners

Collaboration, Influence & Stakeholder Alignment Organizational Effectiveness Individual Effectiveness

New Ways to Reach, Influence, and Close More Deals with Intent Data

Speaker: Ardath Albee, B2B Marketing Strategist and CEO of Marketing Interactions

Acting on intent data when applied to buyer context can be a game-changer for gaining attention by increasing relevance, which drives purposeful engagement toward purchase. But all intent data is not the same. In this webinar, learn the difference between interest and intent, and the best ways to use the right data.

Sales Leaders: How DISC Can Help in Your Hiring Process

Sandler Training

The DISC behavioral assessment helps us put together a thoughtful questioning strategy that can not only validate strengths and reveal weaknesses, but also identify a candidate’s level of self-awareness.

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Top 12 tips to gain incredible referrals in telesales

Crank Wheel

Top 12 tips to gain incredible referrals in telesales


Proven Sales Process in a Softer Economy

The Center for Sales Strategy

Although face-to-face meetings are happening more often, being creative and using video to stay connected with customers as well as propose and close business with new prospects is still a trend that’s not slowing down.

Words & Tone Do Matter

Revenue Storm

Remember your favorite teacher, coach, mentor, or advisor who had a large impact? What was it about the conversation that inspired and/or moved you in a positive direction? Now, turn your memories upside down and think about a negative interaction or feedback received. What was different?

The Essential Guide to the Buying Experience of the Future

The ultimate value proposition is an impactful buying experience that guides people to the best possible decision. But how do you prepare your sales teams to do that? Read "The Essential Guide to the Buying Experience of the Future" to find out how to empower your customer-facing teams and thrive in modern selling environments.

Five CX Lessons From The Hard-Hit Travel Industry

Customer Think

The true test of an organization’s customer service is not when things are going well, but rather how things are managed when they aren’t. As the fragile travel industry tries to recover, it’s been dropping the ball on customer service – a lot.

From Lead to Loyalty: Download the Free Ebook

Outbound Engine

All too many business owners fall into the trap of sacrificing long-term relationships for short-term gain.

How High-performing CEOs Inventory Bets for Revenue Growth

SBI Growth

In SBI’s CEO growth planning survey, it’s not surprising to see that nearly two-thirds of CEOs admit to having developed contingency plans for their businesses given the current macroeconomic conditions.


Fly’s Friday Five: What Makes a Salesperson Successful Today?

Brooks Group

Today we’re going to be talking about selling in these current unusual times. What does it take to be a successful salesperson and to have a successful sales organization during these times?

Roadblocks to Delivering a Competitive Buying Experience

Why are buyer-facing teams struggling and what can be done about it? Bigtincan teamed up with Heinz Marketing in a recent research study to discover the roadblocks revenue-generating teams encounter in preparing buyer-facing teams for today’s market. Click here to learn what you can do today to prepare!

How to Make ‘More Shopping’ = ‘More Buying’ This Holiday Season

Customer Think

It’s a time of year where we are starting to see predictions about how holiday shopping will fare — Deloitte recently released consumer survey results showing some shifts in U.S. shopper spending expectations due to inflation.

What is account-based marketing (ABM)?


The idea of account-based marketing (ABM) has been around since the early 2000s. It’s an innovative approach to B2B marketing that helps businesses target high-value prospects.

Are You Ready for New Leadership??

Peter Simoons

Recently we’ve noticed rising interest in alliances & partnerships. My alliance partner Anoop Nathwani and I hear it in the many conversations that we have.

3 Reasons to Invest in Team Sales Training

Brooks Group

Sales teams are the backbone of any company. They are responsible for bringing in new business and helping grow the company. However, many teams struggle to close deals and meet their quotas. This is often due to a lack of training in areas that sales professionals need to succeed.

Connecting the Consultative Experience

Many B2B businesses have come to believe that there is an asymmetric relationship between the company and its buyers. But what research has discovered is that many of today’s B2B buyers are NOT empowered and they have little interest in being so. Download the eBook to find out why.

Connected Customers, Data, and Journeys

Customer Think

I originally wrote today’s post for CMSWire. It appeared on their site on June 7, 2022. Connected customers expect seamless, consistent, and personalized experiences across various channels and touchpoints. You must know their preferences and expect. Blog Customer Journey


50+ Eye-opening Strategic Planning Statistics [2022]

ClearPoint Strategy

Are you among the 74% of executives who don’t have faith that your company’s transformative strategies will succeed? McKinsey) If so, can you pinpoint why? If the answer is no, take a look at the data sets below. (It

Why You are Not as Successful as You Think – Cognitive Biases in Everyday B2B Sales.


What perception disorders influence your (mis)success in B2B sales? I’m pretty sure you won’t like to hear some of the things in this article. However, my advice to you is: open your eyes and get through it! It will be worth it for you… You probably assume that your (sales) successes of the last weeks, months and years were deserved, and you are proud of your achievements.

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Conversational CRM is the missing piece in your sales strategy


Humans and technology. Hollywood has long explored the relationship between the two, from synthetic intelligence in sci-fi movies like Ex Machina to androids living in alternate realities in HBO’s Westworld.

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The Definitive Guide to the Top 4 Sales Enablement Metrics

See what metrics matter to increase productivity and revenue and your organization. This guide will help you stay data-driven while avoiding data overload.

3 ways to simplify corporate travel with digital payments

Customer Think

The pandemic had major impacts on the travel industry, but with restrictions easing and comfort levels rising, global business travel is making a comeback. This indicates a light at the end of the tunnel for those who want, prefer, or need to travel for work.

The Guide to Becoming a Sales Director


A job in sales is exciting, with plentiful career opportunities and development paths. As you grow, you may have the opportunity to progress into a sales director role. In this position, you’ll be responsible for growing profit and overseeing the sales team’s operations.

10 Characteristics of productive sales calls


Time is valuable for everyone! Sales calls need to be efficient, effective, and productive for both the seller and the buyer. The seller has the obligation to provide value and must convey it at every opportunity, whereas the buyer invariably undermines the same.

Best cold calling scripts to boost sales in 2020 (and beyond)


It may seem that cold calling in sales is dead — but the numbers say otherwise. According to research conducted by the RAIN Group , 69% of all buyers surveyed have received and accepted cold calls during the last year, and 82% of them have accepted meetings with sellers.

The 5 Stages of Account-Based Marketing — and How to Win Them All

Successfully complete the five stages of ABM: define, identify, engage, convert, and connect. We’ll show you how to create a unified system with your sales team to help them land more qualified opportunities and connect with prospects like never before.