Sat.Sep 10, 2022 - Fri.Sep 16, 2022

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5 Times You Shouldn’t Apologize To Your Client

Account Manager Tips

The client is not always right. In fact they're regularly wrong! And when they are wrong, for the sake of peace and customer retention, we say sorry. Until now. Subscribe at : Apple Podcasts | Google Podcasts | Spotify | Stitcher. Table of Contents. Why key account managers need a personal brand Why I started to build my personal brand Step 1: Figure out your personal brand Step 2: Create a personal branding plan Step 3: Become a student of personal branding Join the Personal Branding Playbook I

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How Can I Support You: Leading Through Purposeful Communication

CMOE

Words hold implications and meanings that exist outside of their dictionary definitions. Although the words “team member” and “employee” can technically be synonymous, they have different meanings and feelings attached to them. The way that you discuss people and situations inherently affects how you and others approach and understand what you were talking about.

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Your SKO: How to Drive Long-Term Adoption & ROI

Force Management

With the season for sales kickoffs approaching, the current economy is likely a driving influence on your plan. Given the shifting market dynamics, ensure you use your SKO resources where it matters most, and equip your team to drive lasting results long after the SKO ends. Affecting real change on sales behaviors requires more than a two-day SKO event or one-off virtual training session.

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Disabled and down but definitely not out – A story of hope after a year

Red Star Kim

How would you feel if you were suddenly diagnosed with a progressive, incurable, debilitating and potentially disabling disease? How would you cope with the sudden onset of a physical disability and all the mental stress it causes? They say that life happens when you are busy making other plans. I found navigating my business through Covid tricky enough.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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2 Rules for Selling to a Committee

Software Sales Guru

2 Rules for Selling to a Committee More often than not, large deals mean that you have to sell to a committee, rather than an individual buyer. In these situations, many salespeople fall back to using the corporate deck to present to the group. This is a mistake. Though the corporate pitch deck is designed to cover all bases, it does not account for the.

Software 130
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B2B Book Club Selection (September 2022)

Account Manager Tips

Listen to this article. Every month I share a selection of popular titles to help with your professional development as a key account manager. Here are the book recommendations for September 2022. Table of Contents. 7 Rules of Power: Surprising—but True—Advice on How to Get Things Done and Advance Your Career Connect: Building Exceptional Relationships with Family, Friends, and Colleagues Thanks for the Feedback: The Science and Art of Receiving Feedback Well. 7 Rules of Power: Surprising—but Tr

B2B 130

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Sales Leaders: How DISC Can Help in Your Hiring Process

Sandler Training

The DISC behavioral assessment helps us put together a thoughtful questioning strategy that can not only validate strengths and reveal weaknesses, but also identify a candidate’s level of self-awareness. The post Sales Leaders: How DISC Can Help in Your Hiring Process appeared first on Sandler Training.

Sales 81
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Is Remote Sales More Effective Than In-House Sales? [Data from Hundreds of Sales Pros]

Hubspot Sales

To put it as lightly as possible, COVID-19 came with its share of changes to day-to-day life — one of the most prominent being many organizations shifting to a remote work model. But as we (hopefully) move past the worst of the pandemic, the debate over whether companies should continue to let their employees work from home is becoming increasingly contentious.

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How High-performing CEOs Inventory Bets for Revenue Growth

SBI Growth

In SBI’s CEO growth planning survey, it’s not surprising to see that nearly two-thirds of CEOs admit to having developed contingency plans for their businesses given the current macroeconomic conditions. However, our interviews revealed these plans are overly focused on rapid cost-takeout to preserve earnings in the face of a recession. In our view, these contingency plans lack clarity on defending growth bets or reallocating expenses to preserve – or even accelerate – growth in the face of rece

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Proven Sales Process in a Softer Economy

The Center for Sales Strategy

Although face-to-face meetings are happening more often, being creative and using video to stay connected with customers as well as propose and close business with new prospects is still a trend that’s not slowing down. The best sellers know it’s time to move from playing defense to playing offense because customers and prospects need help. They need solutions.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Top 12 tips to gain incredible referrals in telesales

Crank Wheel

Top 12 tips to gain incredible referrals in telesales

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Why Text-to-Pay Is The Future, According to Podium’s Payments Lead

Hubspot Sales

Most of us use text messaging to communicate on a daily basis. We text to confirm dinner plans. We text about random thoughts or events that happen throughout our day. And we text to share information — whether it's an intriguing article we've read, or a funny YouTube video we've watched. So it only makes sense to allow your consumers to make payments via text.

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Conversational CRM is the missing piece in your sales strategy

Zendesk

Humans and technology. Hollywood has long explored the relationship between the two, from synthetic intelligence in sci-fi movies like Ex Machina to androids living in alternate realities in HBO’s Westworld. In those films and television shows, technology is often depicted as being wildly disruptive, even malevolent. While Hollywood gives us exaggerated stories for entertainment, it does offer a lens into how technology and methodologies can upend how we live.

CRM 52
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10 Characteristics of productive sales calls

Apptivo

Time is valuable for everyone! Sales calls need to be efficient, effective, and productive for both the seller and the buyer. The seller has the obligation to provide value and must convey it at every opportunity, whereas the buyer invariably undermines the same. Failure to convince the buyer of value will result in the sales call not converting. Rarely does the buyer devote sufficient time for sales to make the pitch, especially if it is a cold call.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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3 Reasons to Invest in Team Sales Training

Brooks Group

Sales teams are the backbone of any company. They are responsible for bringing in new business and helping grow the company. However, many teams struggle to close deals and meet their quotas. This is often due to a lack of training in areas that sales professionals need to succeed. Sales team training can greatly improve the effectiveness of your sales team, resulting in higher sales and increased profits.

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Five Ways to Authentically Engage Your Community in Strategic Planning

Credo

A president once told our planning team during a strategic planning kickoff meeting, “We all know that we can sit here and in a half-day come up with our top strategic goals—but that would do no good.”.

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5 ways to maintain brand loyalty beyond the holidays

Zendesk

The holidays mean peak sales, web traffic surges, and opportunities for retailers to engage with new and returning customers. How can stores keep the momentum going all year long? In this guide, we feature perspectives from Zendesk partners Ada, Klaviyo, and Yotpo, and review actionable strategies for retailers to implement both now and through the new year.

Retail 52
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Mastering Initial Sales Conversations: How to Succeed in the First Step of the Sales Process

Sales Outcomes

It’s no secret that the first step of the sales process is often the most difficult – much of selling success hinges on a sales professional’s ability to lead an effective first conversation. This blog post will discuss how to successfully navigate initial sales conversations, get the second meeting and accelerate the sales process.

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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What is account-based marketing (ABM)?

Insightly

The idea of account-based marketing (ABM) has been around since the early 2000s. It’s an innovative approach to B2B marketing that helps businesses target high-value prospects. When used effectively, account-based marketing can help companies to close bigger deals while reducing the total effort spent on marketing. But what is ABM, how does it work and why should your business consider adopting it?

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Are You Ready for New Leadership??

Peter Simoons

Recently we’ve noticed rising interest in alliances & partnerships. My alliance partner Anoop Nathwani and I hear it in the many conversations that we have. We’ve also read multiple consultancy reports that highlight the importance of forming Alliances and Partnerships for the prosperous future of an organisation. Take for example, the 2021 CEO study by IBM that highlighted that Outperformers, in clear contrast to Underperformers, report a heightened emphasis on partnerships.

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The Art of Persuading Unreasonable Colleagues

Vantage Partners

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Why You are Not as Successful as You Think – Cognitive Biases in Everyday B2B Sales.

QYMATIX

What perception disorders influence your (mis)success in B2B sales? I’m pretty sure you won’t like to hear some of the things in this article. However, my advice to you is: open your eyes and get through it! It will be worth it for you… You probably assume that your (sales) successes of the last weeks, months and years were deserved, and you are proud of your achievements.

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Negotiate Larger Deals More Quickly

What if there was a better method of changing the conversation with your customer from delivering pricing to delivering value solutions? A method that would help keep you in control, manage the uncertainty, and close larger deals more quickly for you and your company? There is.

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Your Guide to Digital Presence Management

ReviewTrackers

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Sep 13 – Customer Success Jobs

SmartKarrot

Role: Client Success Director Location: Remote, California, United States Organization: Mindcrest As a Client Success Director, you will develop and manage new business opportunities through all stages of the sales cycle. Maintain a robust deal pipeline towards targeted potential accounts to continually grow new business. Partner with GCs and key decision makers for legal services to develop long-term strategic relationships and promote Mindcrest’s broad range of legal services, consulting, and

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Best cold calling scripts to boost sales in 2020 (and beyond)

PandaDoc

It may seem that cold calling in sales is dead — but the numbers say otherwise. According to research conducted by the RAIN Group , 69% of all buyers surveyed have received and accepted cold calls during the last year, and 82% of them have accepted meetings with sellers. This means cold calls are still a powerful sales channel that shouldn’t be overlooked.

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4 Skills You Need to Excel at Virtual Selling (+ Tips)

Hubspot Sales

Remote work has become the new normal, meaning that sales professionals are working virtually more than ever before. Meeting sales targets virtually is possible, but it does require specific skills and techniques that help you build relationships and make value propositions without ever meeting your customers face-to-face. In this post, we’ll cover everything you need to know to excel at virtual sales, including: What is virtual selling?

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How Digital Content Marketing Can Help You Build a Powerful Brand

ReviewTrackers

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Sep 12 – Customer Success Jobs

SmartKarrot

Role: Client Success Director Location: Remote, Massachusetts, United States Organization: Agero, Inc. As a Client Success Director, you will develop and execute strategic account management plans for your client portfolio. Build and maintain strong, long-lasting client relationships. Curate and grow a healthy pipeline of new prospects and leverage Marketing to help create thought leadership and campaigns to drive top of the funnel activities.

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ICYMI: Planview Recognized as a Leader in Adaptive Project Management and Reporting

Planview

Across industries, strategic PMO and business leaders are using adaptive project management to drive strategic delivery and value while adapting to quickly changing customer needs and preferences. Many of them rely on Planview to help their organizations realize their adaptive project management potential to deliver on strategy. That’s why we’re thrilled to have been recognized as a leader in the first 2022 Gartner® Magic Quadrant for Adaptive Project Management and Reporting.

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The Guide to Becoming a Sales Director

Hubspot Sales

A job in sales is exciting, with plentiful career opportunities and development paths. As you grow, you may have the opportunity to progress into a sales director role. In this position, you’ll be responsible for growing profit and overseeing the sales team’s operations. In this article, you’ll learn what it takes to become a sales director, what skills you need to be promoted, and what the role involves.

Sales 81
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Contact vs. Company Intent Signal Data

Contact and company intent data both have their advantages. Contact-level intent leads can be acted on immediately to reach active buyers, while company-level leads improve outcomes for account-based marketing and other programs. This infographic unpacks the advantages of both contact and company data and gives details about how B2B marketers can benefit from both.