ClearPoint Strategy

FEBRUARY 16, 2024

Discover 5 use cases of ClearPoint Strategy in healthcare: 5-star ratings, RCM, implementing value-based pricing, boosting quality, and HEDIS.

Healthcare 80

Healthcare Software Software Management 80

Customer Think

APRIL 20, 2023

The goal of healthcare content marketing is to offer your customers the most accurate and helpful responses to their medical inquiries.

Healthcare 69

Healthcare Marketing Digitalization 69

Zendesk

JUNE 5, 2023

Key takeaways: Zendesk messaging is HIPAA-enabled, meaning healthcare organizations can manage their conversations at scale. Messaging allows healthcare organizations to do things like schedule appointments, send reminders, and provide virtual care while protecting patient data. We’re in a new era of healthcare.

Healthcare 91

Healthcare Organization Insurance Digitalization 91

The Great Game of Business

AUGUST 14, 2023

The healthcare industry is in high demand, yet many providers face challenges with staffing levels and burnout. Business coaching can help!

Healthcare 69

Healthcare 69

Kainexus

SEPTEMBER 22, 2022

For many reasons, Lean has been particularly embraced by healthcare organizations. The details of how Lean is practiced in healthcare vary from its use in manufacturing, but the core concepts of value creation, continuous improvement, and respect for people are the same.

Healthcare 83

Healthcare Manufacturing Construction Profitability 83

ClearPoint Strategy

JANUARY 9, 2024

If you’re in the market for healthcare project management software, look no further.

Healthcare 52

Healthcare Software Software Management 52

Kainexus

MARCH 30, 2021

John Toussaint has long been one of the world's leading practitioners and advocates in the world of Lean healthcare, so it's always great to see what he has to say and share. John recently shared an email newsletter that also included this video message:

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Healthcare 124

ClearPoint Strategy

JANUARY 16, 2024

Explore 4 key healthcare KPI dashboards for strategic decision-making, offering crucial insights for better patient care and operational success.

Decision-making 52

Decision-making Healthcare 52

Help Scout

JULY 1, 2021

Take healthcare, for example: Outside of differing cultural norms, there are also laws pertaining to things like storing information or interacting with customers. For those working support jobs in healthcare, it can be an especially difficult landscape to navigate. Why customer service is important in the healthcare industry.

Healthcare 104

Healthcare Insurance Decision-making Government 104

Kainexus

DECEMBER 17, 2020

Healthcare organizations , in particular, have found that the approach can be used to reduce costs and improve quality and patient satisfaction at the same time. They are as common in healthcare as they are in manufacturing. They are as common in healthcare as they are in manufacturing.

Healthcare 112

Healthcare Manufacturing Government Retail 112

Zendesk

APRIL 17, 2023

Healthcare providers, payers, and vendors must balance patient experience and operational challenges like vendor communication, employee experience, and controlling costs. See how healthcare leaders are transforming their technology to deliver modern, secure experiences.

Healthcare 52

Healthcare Communication 52

Insightly

MARCH 22, 2023

Still, they have added layers of complexity required for HIPAA compliance and other healthcare industry regulations. That’s why selecting a healthcare CRM designed for these purposes is the best option for most medical settings. This gives your healthcare operation better control of your patient data.

Healthcare 52

Healthcare CRM Communication Software 52

ClearPoint Strategy

JANUARY 2, 2024

Discover how Performance Management Tools like ClearPoint Strategy tackle 9 key healthcare industry challenges, enhancing efficiency and patient care.

Healthcare 52

Healthcare Management 52

ClearPoint Strategy

JANUARY 9, 2024

Here are some of the best practices and basic steps of healthcare workforce planning

Healthcare 52

Healthcare 52

Clarity Engagement Solutions

DECEMBER 1, 2020

Pharma companies and healthcare ecosystems are now slowly emerging from a corona lock down of astronomic proportions. Unfortunately, this translated into pushing the same branded content messages via email not only to physicians, but a broad range of healthcare stakeholders. They go straight to the bin.

Healthcare 91

Healthcare Stakeholders Digitalization Organization 91

Help Scout

FEBRUARY 22, 2024

Learn about the role of AI for healthcare and what it means for patient care, diagnostics, and administrative tasks and how best to implement it. Read the full article

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Healthcare 44

Kainexus

NOVEMBER 10, 2020

Across the globe, healthcare leaders are working hard to implement the principles of continuous improvement in their organizations. Continuous improvement is a systematic, repeatable approach to enhancing the quality of care and patients' health outcomes.

Healthcare 112

Healthcare Organization Leadership 112

Customer Think

AUGUST 28, 2023

Healthcare is a unique sector. And today, healthcare is pushing new frontiers with AI and machine learning, robotics, distance care technologies, and more. There is no other industry that undergoes such radical transformations and evolutions.

Healthcare 59

Healthcare Organization Customer Experience 59

Customer Think

JULY 20, 2023

The healthcare industry has decentralized and branched out from a traditional hospital setting to multiple avenues like, care centers, health hubs, virtual care, retail healthcare, and even your homes!

Healthcare 52

Healthcare Customer Experience Retail Sales 52

Clarity Engagement Solutions

DECEMBER 1, 2020

Pharma companies and healthcare ecosystems are now slowly emerging from a corona lock down of astronomic proportions. Unfortunately, this translated into pushing the same branded content messages via email not only to physicians, but a broad range of healthcare stakeholders. They go straight to the bin.

Healthcare 91

Healthcare Stakeholders Digitalization Organization 91

ClearPoint Strategy

JANUARY 9, 2024

The COVID-19 pandemic changed the healthcare landscape for years to come.

Healthcare 52

Healthcare Organization 52

Kainexus

JANUARY 7, 2021

Across the world, healthcare leaders are increasingly striving to embed the principles of operational excellence and continuous improvement in their organizations. Empowering clinical and operational staff to deliver safe, high-quality, reliable care can significantly change results.

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Healthcare Organization 98

ClearPoint Strategy

JANUARY 10, 2024

Quality measures in healthcare can help give your organization a wellness check.

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Healthcare Organization 52

Customer Think

APRIL 28, 2023

How ChatGPT can help healthcare and other industries is consuming conversations far beyond patient and customer experience. As much as we are leading the charge about AI regulation, best practices, and guardrails, we are also seeing the opportunities t.

Healthcare 64

Healthcare Customer Experience 64

Kainexus

JULY 30, 2021

Of course, we have a strong opinion about which technology is best , but which methodology makes the most significant impact in healthcare? Our experience is that a culture of improvement and innovation requires three things: leadership, method, and technology. Trick question.

Healthcare 98

Healthcare Innovation Leadership 98

ClearPoint Strategy

OCTOBER 5, 2021

Looking for healthcare project management software that will keep your individual projects on track and support your organization’s broader efforts to deliver high-quality care? Plan and implement your healthcare projects more effectively and efficiently with ClearPoint. Creating different reports for different bosses is exhausting.

Healthcare 52

Healthcare Software Software Management 52

ClearPoint Strategy

JANUARY 18, 2024

Explore successful performance management strategies in the healthcare industry to enhance efficiency and achieve organizational goals effectively.

Healthcare 40

Healthcare Management 40

Customer Think

SEPTEMBER 1, 2023

At a time when technology is rapidly changing every aspect of our lives, it is not surprising that the healthcare sector is also undergoing a major transformation. Traditionally bound by physical boundaries and conventional practices, the healthcare industry is now embracing a new paradigm driven by technology-driven innovation.

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Healthcare Innovation 64

Customer Think

FEBRUARY 20, 2024

Advanced GenAI solutions from Authenticx give healthcare organizations a secure, reliable platform to analyze findings hidden in customer interactions

Healthcare 52

Healthcare Customer Experience Organization 52

Kainexus

APRIL 22, 2021

We think it is important to get very specific about the Lean tools and techniques that produce measurable results for healthcare organizations. What drives the Lean approach in healthcare and what fundamental values should drive each tactical decision? So of course, we care a lot about technology solutions that bring it all together.

Healthcare 63

Healthcare Publishing Organization Marketing 63

ClearPoint Strategy

MAY 24, 2021

In this article, we’ll show you some of the best examples we’ve seen of the interplay between mission and vision in the government, healthcare, and finance industries. In this article, we’ll show you some of the best examples we’ve seen of the interplay between mission and vision in the government and healthcare industries. Healthcare.

Government 98

Government Healthcare Banking Decision-making 98

Customer Think

JUNE 1, 2023

The healthcare industry is witnessing a significant transformation in customer service, thanks to the integration of Artificial Intelligence (AI) in call center operations. Among the pioneers is a leading global healthcare technology company, which has leveraged Conversational AI to optimize its operations and customer service.

Healthcare 52

Healthcare Artificial Intelligence Customer Experience 52

ClearPoint Strategy

JANUARY 19, 2024

Uncover the top five strategic planning models revolutionizing healthcare, how they work, and how they contribute to the success of organizations.

Healthcare 40

Healthcare Organization 40

ClearPoint Strategy

JANUARY 9, 2024

Effectively track and report on important outcome measures in healthcare.

Healthcare 52

Healthcare 52

ClearPoint Strategy

DECEMBER 21, 2021

In healthcare, things change quickly. Some hospitals and healthcare organizations believe that’s a reason to avoid strategic planning—because the change lurking just around the bend is sure to derail even the best-laid plans. Looking for some examples of healthcare strategic plans? Strategic Management In Healthcare: What is it?

Healthcare 52

Healthcare Management Decision-making Software 52

ClearPoint Strategy

JANUARY 9, 2024

Learn how Carilion Clinic has refined and perfected their healthcare performance.

Healthcare 52

Healthcare 52

Zendesk

SEPTEMBER 23, 2022

The pressure is on healthcare companies to deliver a better end-to-end customer experience—otherwise, it is truly an insult to injury. Only 18% of healthcare customer service agents say they are effective at finding the information needed to do their job well. Success is within reach.

Healthcare 52

Healthcare Insurance Small Business Customer Experience 52