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ALIGNING A MULTIFUNCTIONAL TEAM TO SOLVE A HEALTHCARE CUSTOMER’S LONG- STANDING PAIN POINT

Strategic Account Management Association

This process led the medical team to deliver key benchmark data and registry insights that highlighted drivers of unnecessary utilization of healthcare resources. The post ALIGNING A MULTIFUNCTIONAL TEAM TO SOLVE A HEALTHCARE CUSTOMER’S LONG- STANDING PAIN POINT appeared first on Strategic Account Management Association blog.

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How healthcare organizations can embrace conversational CX while maintaining HIPAA compliance

Zendesk

Key takeaways: Zendesk messaging is HIPAA-enabled, meaning healthcare organizations can manage their conversations at scale. Messaging allows healthcare organizations to do things like schedule appointments, send reminders, and provide virtual care while protecting patient data. We’re in a new era of healthcare.

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Tiered Huddles: Structured Communication in Healthcare

Kainexus

Effective leadership in healthcare organizations requires open lines of communication between caregivers working directly with patients and hospital administrators who seek to protect the interests of all stakeholders.

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Linking Budget to Strategy in Healthcare Organizations

ClearPoint Strategy

The COVID-19 pandemic changed the healthcare landscape for years to come.

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Project Management In Healthcare

ClearPoint Strategy

Healthcare project management can be intense. Like other organizations, hospitals that practice effective project management will benefit from lower costs and improved outcomes. But patient well-being is also a factor, which makes project management in healthcare more complex—and very important. Because the stakes are higher.

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How leading healthcare organizations are transforming patient and employee experiences

Zendesk

Learn how leading healthcare organizations are addressing the challenges faced by the industry while creating better patient and employee experiences. The post How leading healthcare organizations are transforming patient and employee experiences appeared first on Zendesk.

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Linking Budget to Strategy in Healthcare Organizations

ClearPoint Strategy

Linking budget to strategy allows an organization to use resources efficiently to further its mission. Closer alignment between strategy and budget also ensures an organization’s longevity through trying times. COVID-19 undeniably reshaped healthcare strategy in 2020. 4 Trends Shaping Healthcare Strategy.