article thumbnail

Servitization 101 – How servitization can strengthen your relationship with your key accounts

Strategic Account Management Association

So, for example, instead of manufacturing and selling a machine tool and ending the transactional customer relationship there, a business instead might produce and sell the machine tool as part of delivering a contracted support and maintenance service. Servitization: a practical example.

article thumbnail

The Fourth Industrial Revolution: How automation and AI will impact manufacturing

Zendesk

Workers on production lines, assembling industrial goods with wrenches is one image that usually comes to mind when people think of the manufacturing industry. For manufacturers that embrace these new technologies, the opportunities are vast. Zendesk provides flexible, easy-to-use tools for manufacturers. Manufacture better CX.

article thumbnail

How AI can help manufacturers revamp their supply chains and be more sustainable

Zendesk

There has been plenty for the manufacturing industry to be concerned about in recent times. Despite the challenges, the manufacturing industry continued to grow in 2022. Only those manufacturers that continue to adapt will thrive, and AI plays a major role in revolutionizing operations. And yet, there are causes for optimism.

article thumbnail

How Construction, IT and Manufacturing Industries Can Capitalize on CRM

SuperOffice

But for businesses in construction, IT and manufacturing, there are additional aspects of CRM that can make daily tasks simple. CRM for Manufacturing. CRM for Manufacturing. Reducing bottlenecks, maintaining B2B relationships, and mitigating supply chain inefficiencies are top concerns in the manufacturing field.

article thumbnail

Problem Solved: Boost Resilience with Supplier Diversity

Speaker: Rod Robinson - SVP of the Supplier Diversity Practice, Insight Sourcing Group

How can a supplier diversity program help you gain invaluable competitive advantages? Supplier diversity programs are impactful and effective tools in your business strategy because they guarantee a diverse supplier base and ensure inclusivity within your ultimate procurement plan. Ready to get started? Ready to get started?

article thumbnail

Value Grid Analysis

Flevy

The Value Grid approach provides a perspective beyond traditional linear progression of activities, where organizations need to balance equilibrium between suppliers and manufacturers aside from concentrating only on reducing lead times. This assist them in planning and helping the suppliers manage materials and prices better.

Suppliers 110
article thumbnail

Using End-to-End Visibility to Scale and Streamline Automotive Production

Planview

The traditional paradigms of automotive manufacturing are evolving, driven by the imperative to integrate cutting-edge software solutions seamlessly with hardware production. This divergence between software and hardware cycles poses significant challenges, particularly for OEMs typically focused on manufacturing.